Hearth and Home Technologies FB-ZC-S Troubleshooting, Symptom Possible Cause Corrective Action

Page 31

Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

3. Continued

c. Defective valve.

Turn the valve knob to the ON position. Place the

 

 

ON/OFF switch in the ON position. Check the millivolt

 

 

meter a the thermopile terminals. The millivolt meter

 

 

should read greater than 125mV. If the reading is ac-

 

 

ceptable, and if the burner does not come on, replace

 

 

the gas valve.

 

 

 

 

d. Plugged burner orifice.

Check the burner orifice for stoppage. Remove stop-

 

 

page.

 

 

 

 

e. Wall switch or wires are defective.

Follow the corrective action in Symptom and Pos-

 

 

sible Cause 1.a above. Check the switch and wiring.

 

 

Replace where defective.

 

 

 

4. Frequent pilot outage

a. Pilot flame may be too high or too low, or blow-

Clean thermocouple and adjust the pilot flame for

problem.

ing out (high pressure), causing pilot safety to drop

maximum flame impingement. Follow lighting instruc-

 

out.

tions carefully.

 

 

 

5. The pilot and main

a. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish while

 

 

b. Inner vent pipe leaking exhaust gases back into

Check venting system for damage. Replace/repair

in operation.

the system.

improperly assembled pipe sections.

 

 

 

 

 

c. Glass too loose and air tight packet leaks in

Replace glass panel assembly.

 

corners after usage.

 

 

 

 

 

d. Bad thermopile or thermocouple.

Replace if necessary.

 

 

 

 

e. Improper vent cap installation.

Check for proper installation and freedom from debris

 

 

or blockage.

 

 

 

6. Glass soots.

a. Flame impingement.

Adjust the log set so that the flame does not exces-

 

 

sively impinge on it.

 

 

 

 

b. Improper air shutter setting.

Adjust the air shutter located on the control panel.

 

 

 

 

c. Debris around air shutter.

Inspect the opening at the base of the burner. NO MA-

 

 

TERIAL SHOULD BE PLACED IN THIS OPENING.

 

 

 

7. Flame burns blue

a. Insufficient oxygen being supplied.

Ensure that the vent cap is installed properly and free

and lifts off burner.

 

of debris. Ensure that the vent system joints are tight

 

 

and have no leaks.

 

 

Ensure that no debris has been placed at the base of,

 

 

or in the area of the air holes in the center of the base

 

 

pan beneath the burner.

 

 

Ensure that the glass is tightened properly on the unit,

 

 

particularly on top corners.

 

 

 

Heat & Glo • FB-ZC-S2019-910 Rev. G • 11/08

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Image 31
Contents What to do if you smell gas ModelHomeowner Reference Information CongratulationsTable of Contents Listing and Code Approvals Tools and Supplies Needed Design and Installation ConsiderationsGetting Started Inspect Appliance and ComponentsInspect Firebox Minimum Fireplace Opening Fireplace Size RequirementsClearances to Mantels or other Combustibles above Appliance ClearancesVent Termination Minimum Clearances Termination LocationsMeasuring Standards Vent Information and DiagramsVent Table Key Horizontal VentingInstallation Preparation Connecting Vent Pipe Installing Vent Pipe and ApplianceVenting Components Class a Wood Pipe Inlet AIR Vent Pipe Stainless Steel Placing, Securing and Leveling the Appliance Damper Flashing Kit Optional Installing Adaptor and Termination CapMasonry Factory Built Wood BurningFuel Conversions Gas Connection Gas InformationGas Pressures High Altitude Installations Appliance Requirements Wiring the ApplianceON/OFF Switch Electrical InformationInstallation for Fan Optional Junction Box InstallationOptional Accessories Fan Wiring Diagram Mantel Projections FinishingEmber Placement Appliance SetupClean the Appliance AccessoriesPositioning the Logs Log Set Assembly LOGS-FB-ZCGroove Replacing Glass Assembly Glass AssemblyAir Shutter Setting Removing Glass AssemblyBefore Lighting Appliance Operating InstructionsBefore operating this appliance have a qualified technician Standing Pilot Ignition Lighting ApplianceCheck Pilot Flame Appearance Initial Break-in ProcedureAfter Appliance is Lit Issue Solutions Frequently Asked QuestionsSymptom Possible Causes Corrective Action TroubleshootingStanding Pilot Ignition System Symptom Possible Cause Corrective Action TroubleshootingMaintaining and Servicing Appliance Maintenance TasksDoors, Surrounds Inspect Maintenance TasksReference Materials Appliance Dimension DiagramDirect Vent Flex Liner Kits Vent Kits ComponentsService Parts Log Set AssemblyPart number list on following Stocked Service Parts ListAt Depot Service Parts Valve AssemblyCONDITIONS, Exclusions & Limitation of Liability Limited Lifetime Warranty Contact Information

FB-ZC-S specifications

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