Hearth and Home Technologies PIER-40, BAY-40 owner manual Troubleshooting Guide

Page 13

4 Troubleshooting Guide

Start Fire Problems

Possible Cause

Solution

Can’t get fire started

Not enough kindling/paper or no

Use dry kindling, more paper. Arrange kindling &

Excessive smoke or spillage

kindling/paper

wood for air movement.

Burns too slowly

 

 

Damper closed/not fully open

Open damper.

Smolders, sizzles

 

 

 

Not enough air for fire to ignite

Check for restricted cap/shroud.

 

 

 

 

 

Open air kit (if installed).

 

 

 

 

 

Check for flue blockage.

 

 

 

 

 

Pre-warm flue before starting fire (refer to starting

 

 

fire section).

 

 

 

 

 

Check for adequate vent height (refer to chimney

 

 

assembly section).

 

 

 

 

 

Open window below the fireplace towards the

 

 

wind.

 

 

 

 

Wood condition is too wet, too

Use dry, seasoned wood (refer to wood fuel

 

large

section).

 

 

 

 

Bed of coals not established

Start with paper & kindling to establish bed of

 

before adding wood

coals (refer to starting fire section).

 

 

 

 

Flue blockage such as birds’

Have chimney inspected for creosote and cleaned

 

nests or leaves in termination

by a certified chimney sweep.

 

cap

 

 

 

 

 

Down draft or negative pressure

Do not use exhaust fans during start-up (refer to

 

Competition with exhaust

negative pressure section).

 

devices

 

 

Open window below the fireplace towards the

 

 

 

 

wind.

 

 

 

Fire burns too fast

Extremely dry or soft wood

Mix in hardwood.

 

 

 

 

 

Mix in less seasoned wood after fire is established

 

 

(refer to wood fuel section).

 

 

 

 

No glass doors

Add glass doors to slow down air flow.

 

 

 

 

Overdrafting

Check for correct vent height; too much vertical

 

 

height creates overdrafting.

 

 

 

 

 

Check location of vent termination (refer to

 

 

chimney assembly section).

 

 

 

Heat & Glo • BAY-40, PIER-40 • 34977 • Rev W • 11/08

13

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Contents Hot screen/mesh and glass doors will cause burns Fire RiskGrate Listing Label Information/LocationNumber Model Installer Guide Table of ContentsUser Guide CONDITIONS, Exclusions & Limitation of Liability Warranty Hearth & Home Technologies Limited WarrantyHeat & Glo BAY-40, PIER-40 34977 Rev W 11/08 Appliance Certification Listing and Code ApprovalsNon-Combustible Materials Combustible MaterialsYour Fireplace Operating InstructionsHot glass will cause burns Starting a Fire Seasoned WoodGrate FirescreenOutside Air optional Glass DoorsOptional Components Vented Gas Log Sets & Gas Log LightersHardwood vs Softwood Wood FuelChimney Inspection/Cleaning Maintainance and ServiceDisposal of Ashes Check Firebox Refractory Glass CleaningInspect Grate Frequency As desiredStart Fire Problems Possible Cause Solution Troubleshooting GuideTypical Fireplace System Getting StartedDraft Design and Installation ConsiderationsNegative Pressure Frequently open doors Central heat outlets or returns Locating Fireplace & ChimneyFireplace System Requirements Tools and Supplies NeededInspect Fireplace and Components Select Fireplace Location Framing & ClearancesAir Space Clearances ClearancesFrame the Fireplace Sidewalls/SurroundsThings to Consider Installation of FireplacePosition the Fireplace Place Protective Metal Hearth StripsFt min. from top of uppermost chimney section to air inlet AK17 Installation BAY-40 Install Outside Air KitChimney Assembly Height of Chimney Components Chimney RequirementsExample Using Offsets/ReturnsAssemble Chimney Sections Install Chimney Air KitInstalling the Ceiling Firestop Install Ceiling Firestops330 mm Install Attic Insulation ShieldInstall Flashing Complete InstallationCut out Hole in Roof Flat Roofs Chimney Termination RequirementsConstruct the Chase Chase InstallationsInstall Chase Top Install Fireplace & ChimneyST1175 Square Termination Cap Install Termination CapTCT1175 Terra Cotta Cap Radiation Shield ShroudsField Constructed Shrouds Mailbox Style Shroud radiation shield required Hearth Extension Finishing= 1/k x inches of thickness From opening In. Micore or equivilent insulation Finishing MaterialFlush Front Combustible MantelGas Log/Lighter Provision AccessoriesWood Burning Inserts Gas Code, Ansi Z223.1Reference Materials Fireplace Dimensions13 mm Catalog # Chimney Components15-1/4 387 mm 15-3/4 400 mm Parts ServicePIER-40 Service PartsThis page intentionally left blank This page intentionally left blank Do not Discard this Manual

PIER-40, BAY-40 specifications

Hearth and Home Technologies has been a leader in the realm of heating solutions, and their innovative products like the BAY-40 and PIER-40 exemplify the cutting-edge technology and design that the brand is known for. These models reflect the shift towards more efficient, environmentally friendly heating options without sacrificing aesthetic appeal or user comfort.

The BAY-40 is a versatile direct vent gas fireplace that offers a stunning flame presentation, making it a focal point in any room. With a heat output of up to 40,000 BTU, it provides ample warmth while maintaining efficiency. This model features an array of customizability options, allowing users to select from various decorative media such as glass or logs to personalize their fireplace. The BAY-40 is also designed for straightforward installation, often requiring less venting compared to traditional fireplaces, making it a practical choice for both new builds and renovations.

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Both models incorporate innovative technologies such as electronic ignition systems and adjustable flame settings, allowing users to tailor their experience. They also prioritize safety, featuring glass doors that prevent direct contact with flames and heat. Furthermore, they are built with durable materials designed to withstand the rigors of regular use.

In terms of energy efficiency, both the BAY-40 and PIER-40 meet stringent guidelines, often exceeding standard requirements. This not only reduces utility bills for homeowners but also aligns with a growing emphasis on sustainable living.

Overall, Hearth and Home Technologies' BAY-40 and PIER-40 fireplaces represent a commitment to quality, innovation, and user satisfaction. With their blend of modern design, advanced engineering, and customizable features, they are excellent choices for anyone looking to add warmth and style to their home or outdoor space while keeping efficiency and environmental considerations in mind.