Hearth and Home Technologies LCOR-36TRB-IPI Troubleshooting, Intellifire Ignition System

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15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified technician. Contact your dealer to arrange a service call by a qualified technician.

A. Intellifire Ignition System

Symptom

Possible Cause

Corrective Action

 

 

 

1. Pilot won’t light.

a. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor

The ignitor/module

 

are connected to correct terminals on module and pilot assembly.

makes noise, but no

 

 

b. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from

spark.

 

shorts in the wiring.

module to pilot assembly. Verify connections underneath pilot as-

 

 

sembly are tight; also verify connections are not grounding out to

 

 

metal chassis, pilot burner, pilot enclosure, mesh screen if present,

 

 

or any other metal object.

 

 

 

 

c. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

d. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5

 

 

mm) away from “I” terminal on module. Place ON/OFF rocker switch

 

 

or wall switch in ON position. If there is no spark at “I” terminal

 

 

module must be replaced. If there is a spark at “I” terminal, module

 

 

is fine. Inspect pilot assembly for shorted sparker wire or cracked

 

 

insulator around electrode. Replace pilot if necessary.

 

 

 

2. Pilot won’t light,

a. No power or transformer installed

Verify that transformer is installed and plugged into module. Check

there is no noise or

incorrectly.

voltage of transformer under load at spade connection on module

spark.

 

with ON/OFF switch in ON position. Acceptable readings of a good

 

 

transformer are between 3.2 and 2.8 volts AC.

 

 

 

 

b. A shorted or loose connection in wir-

Remove and reinstall the wiring harness that plugs into module.

 

ing configuration or wiring harness.

Verify there is a tight fit. Verify pilot assembly wiring to module. Re-

 

 

move and verify continuity of each wire in wiring harness. Replace

 

 

any damaged components.

 

 

 

 

c. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

d. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

 

e. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Re-

 

 

move ignitor wire “I” from module. Place ON/OFF rocker switch

 

 

or wall switch in ON position. If there is no spark at “I” terminal

 

 

module must be replaced. If there is a spark at “I” terminal, module

 

 

is fine. Inspect pilot assembly for shorted sparker wire or cracked

 

 

insulator around electrode.

 

 

 

3. Pilot sparks, but

a. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

Pilot will not light.

 

pressure reading is within acceptable limits, inlet pressure must

 

 

not exceed 14 in. W.C.

 

 

 

 

b. Ignitor gap is incorrect.

Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in (3 mm).

 

 

 

 

c. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

d. Module voltage output / Valve/Pilot

Verify battery voltage is at least 2.7 volts. Replace batteries if volt-

 

solenoid ohms readings.

age is below 2.7.

 

 

 

Heat & Glo • ST-36TRB-IPI, PIER-36TRB-IPI, LCOR-36TRB-IPI, RCOR-36TRB-IPI2128-900 Rev B. • 10/08

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Contents Hot glass will cause burns ModelsWhat to do if you smell gas Homeowner Reference Information CongratulationsUser Guide Table of ContentsTroubleshooting Appliance SetupElectrical Information FinishingCONDITIONS, Exclusions & Limitation of Liability Limited Lifetime Warranty Listing and Code Approvals Requirements for the Commonwealth of Massachusetts Installation of Carbon Monoxide DetectorsYour Fireplace Gas Fireplace SafetyOperating Instructions User Guide Remote Controls, Wall Controls and Wall Switches Fixed Glass AssemblyFan Kit optional Clear SpaceOn position. The ON/OFF switch may Turn off all electric power to the applianceLighting Instructions IPI Final inspection byAfter Fireplace is Lit Frequently Asked QuestionsMaintenance Tasks-Homeowner Maintenance and ServiceGlass Cleaning Remote ControlGasket Seal and Glass Assembly Inspection Maintenance Tasks-Qualified Service TechnicianVenting LogsIPI Pilot Flame Patterns Burner Ignition and OperationTypical Appliance System Getting StartedTools and Supplies Needed Design and Installation ConsiderationsInspect Appliance and Components Any such action may cause a fire hazardSelecting Appliance Location Framing and ClearancesClearances Constructing the Appliance ChaseRCOR-36TRB-IPI PIER/LCOR/RCOR Combustible Mantel Mantel and Wall Projections See-Through Combustible MantelSee-Through Non-Combustible Mantel PIER/LCOR/RCOR Non-Combustible MantelTOP View Fireplace Opening Vent Termination Minimum Clearances Termination LocationsCovered Alcove Applications Continue Adding Vent Components Install Support BracketsTo Install the Heat Shield Approved Pipe Vent Information and DiagramsVent Table Key Use of ElbowsTo SLP series vent pipe, if desired Vent DiagramsTwo Elbows Top Vent Horizontal Termination One ElbowV1 Minimum H1 Maximum V1 Minimum H1 + H2 MaximumTop Vent Horizontal Termination Three Elbows Exhaust restrictor Instructions E a K R E H1+ H2 V1 + V2 Minimum H1+ H2 Maximum Two Elbows Three ElbowsMaximum + V 2 Minimum Page H1 Maximum V1 Minimum H2+ H3 H1+ H2+ H3 Rear Vent Horizontal Termination Two ElbowsH1 Maximum V1 Minimum H2 Maximum H1+ H2 Maximum V1 Minimum H1 + H2 Maximum Rear Vent Vertical Termination One ElbowV1 Minimum H1 Maximum V1 Minimum H1+ H2+ H3 Maximum Rear Vent Vertical Termination Three ElbowsH1 Maximum V1 Minimum H1+ H2 Maximum Pipe Clearances to Combustibles Vent Clearances and FramingWall Penetration Framing Combustible Wall PenetrationPipe DVP SLP Vertical Penetration FramingVaulted Ceiling Installation Install Attic Insulation ShieldFlat Ceiling Installation Proceed to . C Appliance PreparationTop Vent Cut the metal retaining band Rear VentAttach Nailing Tab to Front Corner of Unit Securing and Leveling the ApplianceAttach Vent to the Firebox Assembly Installing Vent Pipe DVP and SLP PipeAssemble Vent Sections DVP Pipe Only Assemble Pipe Sections DVP Pipe OnlyAssemble Slip Sections Assemble Vent Sections SLP Pipe OnlyDisassemble Vent Sections Secure the Vent SectionsInstall Decorative Ceiling Components SLP only Assemble and Install Storm Collar Install Metal Roof FlashingSLP-FS Install RF4-8Heat Shield Requirements for Horizontal Termination Install Vertical Termination CapInstall Decorative Wall Components SLP only Refer to of this manual Install Horizontal Termination Cap DVP and SLP PipeAnsi Z223.1 and CAN/CGA-B149 installation codes Fuel Conversion Gas InformationGas Pressure Gas ConnectionIntellifire Ignition System Wiring Wiring RequirementsOptional Accessories Requirements Electrical Service and RepairIntellifire Ignition Wiring Diagram with Remote Receiver Wall Switch Installation for Fan Optional Junction Box InstallationSplatter Guard To install the Splatter GuardFinishing To Remove the Splatter Guard To Close the Lower Access PanelPIER/LCOR/RCOR Mantel Projection Mantel and Wall Projections See-Through Mantel ProjectionFacing Material Finishing MaterialFinishing materials over 1 inch thick Elevated Hearth Systems Appliance Setup 2128-935 Install the Log AssemblyIndentations Air Shutter Settings Install Trim Kits and SurroundsAir Shutter Setting Intellifire Ignition System TroubleshootingSymptom Possible Cause Corrective Action Remove any contaminants that may have accumulated on Location Inches Millimeters Appliance Dimension DiagramReference Materials Electrical Access GAS Line Left View Front View Right View Electrical DVP vent components Vent Components DiagramsHorizontal Termination Cap DVP-TRAP1 DVP-TRAP2 DVP-TRAPK1 DVP-TRAPK2 DVP-HPC1 DVP-HPC2Roof Flashing Multi-pak 13-3/4 11-7/8 349 mm 787 mm 13-1/4 367 mm 24-5/8 625 mm 27-1/2 127 mm302 mm 13-3/4 13-7/8 352 mm 349 mmDVP-TV DVP-HRC-SS 660 mm ElbowExtended Heat Shield RF4-8Adapter Black Support Box-BlackWall Thimble-Black Service Parts Log Set AssemblyAt Depot Service Parts ListPIER-36TRB-IPI Stocked LCOR-36TRB-IPI SRV2132-FACE RCOR-36TRB-IPI RCOR-36TRB-IPI ST-36TRB-IPI, PIER-36TRB-IPI Contact Information

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