BEFORE YOU CALL • Solutions to common problems
Problem | Solution |
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Soil not completely removed after self- cleaning cycle.
•Failure to clean bottom, front top of oven, frame of oven or door area outside oven seal. These areas are not in the
Oven smokes excessively during broiling. | • Incorrect setting. Follow broiling instructions in Setting Oven Controls. |
| • Make sure oven door closed. |
| • Meat too close to upper burner. Reposition the broil rack to provide |
| proper clearance between the meat & the burner. Preheat the oven. |
| • Meat not properly prepared. Remove excess fat from meat. Cut remaining |
| fatty edges to prevent curling, but do not cut into lean. |
| • Broiler pan and insert wrong side up and grease not draining. Always |
| place grid on the broiler pan with ribs up & slots down to allow grease to |
| drip into pan (some models). |
| • Grease has built up on oven surfaces. Regular cleaning is necessary when |
| broiling frequently. Old grease or food spatters cause excessive smoking. |
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Flames inside oven or smoking from | • Excessive spillovers in oven. For example this will happen for pie |
oven vent. | spillovers or large amounts of grease left on the oven bottom. Wipe up |
| excessive spillovers before starting oven. If flames or excessive smoke |
| are present see “Broiling” in the Setting Oven Controls section. |
Oven control panel beeps & displays any F code error (for example F10, F11, F13, F14, F15, F30, F31 or F90).
•Oven control has detected a fault or error condition. Press cancel to clear the display & stop beeping. Try the bake or broil feature again. If the F code error repeats, remove power from appliance, wait 5 minutes and then repower appliance and set clock for the time of day. Try the bake or broil feature again. If the fault recurs, record fault and call for service.
Oven light does not work.
•Be sure the light is secure in the socket. Also see “Changing & replacing the oven light” section.
Appliance is not level. | • Be sure floor is level, strong & stable enough to adequately support range. |
| • If floor is sagging or sloping, contact a carpenter to correct the situation. |
| • Poor installation. Place oven rack in center of oven. Place a level on the |
| oven rack. Adjust leveling legs at base of appliance until the rack is level. |
| • Kitchen cabinet alignment may make range appear not level. Be sure |
| cabinets are square & have sufficient room for appliance clearance. |
Cannot move appliance easily. Appliance must be accessible for service.
•Cabinets not square or are built in too tightly. Contact builder or installer to make appliance accessible.
•Carpet interferes with appliance. Provide sufficient space so appliance can be lifted over carpet.
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