Maintenance and Troubleshooting
Troubleshooting
I cannot dial out.
•First try all the suggestions above.
•Make sure you have a dial tone before dialing. The cordless headset may take a second or two to find the headset or telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.
•Eliminate any background noise. Noise from a television, radio or other appliances may cause the headset to not dial out properly. If you cannot eliminate the background noise, try dialing from another room with less background noise.
•If the other phones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply).
The other party cannot hear my voice during a call.
•If you registered the expansion headset to a headset base, try adjusting the speaking volume setting on the headset
base. See the volume section of the user’s manual for your headset base model TL7610/TL7611/TL7650/TL7651 for additional troubleshooting. Visit
www.telephones.att.com to view or
download the user manuals.
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