Eureka AS3100 Problem Solution Motor will not start, Vacuum does not clean, Carpet or bare floor

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Problem solving

! Make sure vacuum is turned off and power cord is unplugged.

This vacuum cleaner has a special thermostatN O T IthatC protectsE : Thermalthe vacuumc t-offin case of motor overheating.

If the vacuum suddenly shuts off, proceed as follows: 1) Push the power switch to off and unplug the vacuum. 2) Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum. 3) After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, call the Eureka customer service helpline.

Problem

Solution

 

 

 

Motor will not start.

• Push plug securely into outlet, try another outlet or check circuit breaker.

 

 

 

• Step on power switch to turn vacuum on.

 

 

 

Vacuum does not clean

• See detailed "thermal cut-off" instructions above.

 

 

• Turn air path selector knob to ‘FLOORS.’

 

 

 

carpet or bare floor.

• Empty dust cup, clean and/or change filter.

 

 

 

 

• Clean or replace filters regularly to maintain suction.

 

 

 

• Check vacuum height knob position.

 

 

 

 

• For carpet, be sure brush roll is on and lower handle

 

 

 

into position for vacuuming.

 

 

 

No suction at the

• For bare floors, step on pedal to turn off brush roll. Page 8.

 

 

• Make sure air path selector knob is set to 'TOOLS.'

 

 

end of hose.

• See other solutions above.

 

 

 

Burning smell; brush roll

• Remove clogs from the hose that restrict the airflow. Page 10.

 

 

• Check brush roll for debris.

 

 

 

will not turn.

• Replace broken or out of shape belt. Page 12.

 

 

 

Cord will not rewind fully.

• Pull out entire cord removing any kinks, and push cord rewind button to

 

 

Turbo nozzle will not turn.

rewind completely.

 

 

 

• Check turbo nozzle for debris.

 

 

 

Vacuum is hard to push.

• Make sure air path selector knob is set to ‘TOOLS.’

 

 

• Adjust vacuum height knob to a higher position.

 

 

 

Eureka Customer Service HELPLINE 1-800-282-2886

www.eureka.com

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Contents Thank you for purchasing your new Eureka vacuum Contents Where to find important vacuum informationImportant Safeguards OW E What comes in the cartonFront View Back How to assemble your vacuum cleanerSome models How to identify parts of your vacuum cleanerDust cup Empty after each use Filter maintenance instructionsEmpty dust cup after every use How to use your vacuum cleanerDusting brush How to use accessoriesCr vice tool Turbo nozzleMake sure vacuum is turned off and power cord is unplugged How to clear a blockageHow to maintain brush roll How to maintain turbo nozzleHow to clean brush roll How to replace brush roll or belt Vacuum does not clean Problem Solution Motor will not startCarpet or bare floor No suction atUSA Mexico 55 Canada Eureka limited warrantyEureka Customer Service Helpline
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