4.If you have a problem
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the check list below.
Problem: Cleaner won’t run
Possible cause
Possible solution
•Not “ON”at cleaner.
•Turn “ON” at cleaner.
•Not “ON”at hand grip.
•Turn “ON at hand grip.
•Not firmly plugged in.
•Plug unit in firmly.
•No voltage in wall plug.
•Check fuse or breaker.
•Blown fuse or tripped breaker.
•Replace fuse/reset breaker.
Problem: Cleaner suction low
Possible cause
Possible solution
•Bag full.
•Replace paper bag.
•Blockage in nozzle connector, hose or wands.
•Remove blockage.
•Secondary filter dirty.
•Clean filter.
•Bag not opening.
•Open bag by pulling folds.
•Power set too low.
•Increase power setting.
•Hose not properly connected to cleaner.
•Ensure hose is properly connected.
Problem: Power nozzle agitator
brush roll won’t run
Possible cause
Possible solution
•Hose power cord not firmly plugged in.
•Plug firmly into receptacle on cleaner base.
•Broken or worn belt.
•Replace belt.
•Floor surface set to “BARE”.
•Set floor surface to “RUG”.
Problem: Powered hand tool
brush roll won’t turn
Possible cause
Possible solution
•Too much pressure being applied to tool.
•Continue using tool applying light pressure.
•Blockage in turbine channel.
•Remove blockage
•Broken or worn belt.
•Replace belt.
•Low cleaner suction.
•Check items under “Cleaner suction low”.
Problem: Nozzle won’t pick up
Possible cause
Possible solution
•Low cleaner suction.
•See section “Cleaner suction low”.
•Blockage in nozzle connector.
•Remove blockage
•Agitator brush roll not running.
•See section “Agitator brush roll won’t run”
•Agitator brush roll brushes worn.
•Replace brushes.
Clearing blockages
Low suction or pick up may be due to a blockage in the system. Refer to the following steps to check for blockages, continuing with each step until the blockage is found:
1.Turn cleaner off and disconnect from electrical outlet; then discon- nect power nozzle plug and wands from hand grip.
4 - 1
2.Plug cleaner in, turn on, and check hose end for suction. Remove any obstructions.
3.Remove power nozzle from wands and attach wands to hose. Check for suction and remove any blockages.
4 - 2 A
4.Make sure power nozzle plug is dis- connected from hand grip. Then check for blockage in nozzle connector ( A ) .
4 - 3 B
5.Disconnect powered hand tool from hose. Remove bottom plate, belt guard and turbine as described in Figs.
Remove any blockage from turbine channel (B).
Replace belt, turbine, brush roll, belt guard and bottom plate.
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