Rheem RTG2-53-(PVN)(PVP)(XN)(XP) warranty Indoor Water Heater Only, Outdoor Water Heater Only

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Error Code Guide:

When an error code is displayed:

●Close the hot water faucet, turn off the switch on the remote control.

●Wait for about 5 minutes before turning the switch on again.

●Open the hot water faucet.

If the error code remains in the display:

●Close the hot water faucet and turn off the switch on the remote control.

●Take the proper action shown below and attempt operation of the appliance again.

If the error code is still shown:

●Turn off the hot water faucet and turn off the switch on the remote control.

●Take note of the error code displayed and call the customer service assistance number in the “If You Need Service” section of the manual on the back cover.

Notice: If an error code other than those listed below is displayed, immediately turn off the hot water faucet, take note of the error code, turn off the switch on the remote control and call the customer assistance number.

Error Code

Possible Cause

What To Do

 

 

 

11 or 12

The Gas shutoff valve is not opened fully.

● Open the Gas shutoff valve fully.

 

Gas service has been interrupted.

● Contact gas utility company.

 

LP Gas is running low. (LP models only).

● Fill up LP Gas container or replace with

 

 

a new cylinder of LP Gas.

 

Air in Gas Line.

● Bleed all air from gas lines.

 

Power supply not grounded.

● Ensure appliance is properly grounded.

 

Low inlet gas pressure due to improper sizing

● Ensure gas line, meter, and regulator are

 

sized properly.

 

 

 

Wrong gas type.

● Ensure gas type is correct.

 

 

 

Improper venting, vent material, or vent

● Ensure venting is per Use & Care

 

configuration.

Manual. Contact a dealer for service.

 

 

 

15

The hot water faucet is not opened enough.

● Open the faucet more to secure enough

 

 

volume.

 

Water heater has build up of lime deposits.

● Contact a dealer for service.

 

 

 

05 or 13

Air intake of the unit and/or vent termination

● Remove any obstructions of the air

 

may be blocked.

intake or vent termination.

(On error code 05 only: Every

Ventilator or other vents of the room may be

● Clean the air intake of any dust or

60 seconds you hear an alarm

blocked.

grease buildup.

or when the faucet is closed,

The air inside the room may be contaminated

● Open a window or vent to keep the

the alarm stops.)

due to long use of a fireplace or spaceheater.

air inside the room fresh.

(On error code 13 only: Unit

Heavy ventilation by other equipment or

● Lower the level of the ventilation of

shuts down.)

appliances causing the lack of air intake to the

other equipment or appliances.

 

 

water heater.

Indoor Water Heater Only

 

Air shortage may be caused by too much steam

● Avoid direct contact from steam.

 

 

in the unit.

 

 

Air intake filter is clogged.

● Clean the air intake filter.

 

If the error code is still displayed after taking

● Please contact a dealer for service.

 

the above steps.

 

 

 

 

1L

Water heater has buildup of lime deposits.

● Contact a dealer for service.

 

 

 

99

Decrease of blower motor ventilation volume.

● Clean any blockage from heat

Outdoor Water Heater Only

(Operation Stops)

exchanger fins and/or blower motor

 

 

 

CAUTION: Make certain power to water heater is “OFF” before removing protective cover FOR ANY REASON.

CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. VERIFY PROPER OPERATION AFTER SERVICING.

CAUTION: For your safety, DO NOT attempt repair of gas piping, remote control, burners, vent connectors or other

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safety devices. Refer repairs to qualified service personnel.

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Contents Defects or other reproductive harm Tankless Water HeaterYou can find them on a label on the appliance That will result in death or seriousInjury Install and Properly Vent the Water HEATER… N G E R Natural GAS and Liquefied Petroleum Models Read and Follow this Safety Information Carefully Location of the Outdoor water heater Installing the Outdoor water heaterLocation of Indoor Water Heater Installing the Indoor water heaterCombustion and Ventilation Air Indoor Water Heater Only Installing the water heaterCorrosive Atmospheres Inspect ShipmentVenting Lengths VentingMaximum Vent Length Minimum Vent Length The ventingVenting Through Closed Spaces Appliance Vent AdapterDraining the Condensate Horizontal Vent Terminal Location Canadian InstallationsAdditional Considerations Indoor Water HeaterVent Horizontal Wall Thimble Installation Vertical Vent Termination Location Vertical Vent InstallationMounting the Water Heater Thermal ExpansionWater Supply Connections Lines.Relief Inlet Relief ValvePressure Testing the Gas Supply System Leak TestingGas Supply High AltitudeRemote Control Installation Connecting the remote control to the water heater Remote Control InstallationElectrical Connection Indoor water heaters onlyIndoor or Outdoor water heaters Indoor Models SwitchDuring Installation of this water heater… Hot and Cold Pipe Insulation InstallationInsulation Blankets Do’sInstallation Check List To Turn OFF GAS to Appliance Lighting the water heaterWater Temperature Setting Safety PrecautionsTime/Temperature Relationship in Scalds Operating the water heaterWater Temperature Setting… Routine Preventative Maintenance HousekeepingDrain heater. See Draining Water Heater section on Burner Inspection Venting System InspectionVacation and Extended Shut-Down Condensate Trap InspectionFreeze Protection Draining the Water HeaterBefore You Call For Service… Outdoor Water Heater Only Indoor Water Heater OnlyInstructions For Placing a Parts Order Replacement PartsTemperature Setting DIP Switch Adjustment If YOU Need Service

RUTG2-42(PVN)(PVP), RUTG2-53-(PVN)(PVP)(XN)(XP), RTG2-53-(PVN)(PVP)(XN)(XP), PH-16(FISN)(FISP), RMTG2-53-(PVN)(PVP)(XN)(XP) specifications

Rheem’s innovative line of tankless water heaters, including the PTG2-42(PVN)(PVP), RTG2-42(PVN)(PVP), PH20R-(IFSN)(IFSP)(OFN)(OFP), RMTG2-42(PVN)(PVP), and RMTG2-53-(PVN)(PVP)(XN)(XP), represents a significant advancement in residential and commercial water heating technologies. These models are designed to deliver hot water on demand, ensuring efficiency and convenience while minimizing energy consumption.

One of the standout features of these Rheem models is their energy efficiency. Employing advanced condensing technology, they are capable of converting up to 98% of the energy consumed into hot water. This impressive efficiency reduces utility bills and makes them an environmentally friendly choice compared to traditional tank water heaters.

The PTG2 and RTG2 series are particularly versatile, accommodating various installation needs. Their compact design allows for both indoor and outdoor installation, making them ideal for homes with limited space. Additionally, they are equipped with a multiple venting option, which provides flexibility in installation locations.

The PH20R series incorporates Rheem’s proprietary modeling and simulation technologies to optimize performance. These models feature enhanced safety functions and user-friendly digital controls, allowing homeowners to easily set and monitor their water temperatures. The ease of use extends to maintenance as well, as many components are accessible for routine checks and cleaning.

Another significant advantage of the RMTG2 models is their integrated Wi-Fi connectivity, enabling users to manage their water heating systems remotely through Rheem’s mobile app. This smart technology provides real-time data, alerts, and allows for temperature adjustments, ensuring that users always have hot water when they need it.

Rheem’s tankless water heaters also boast a robust warranty, a testament to their durability and reliability. With options that cater to various household sizes and hot water needs, these models can provide continuous hot water for homes with multiple bathrooms and heavy consumption.

For those seeking cost-effective, efficient, and smart water heating solutions, the Rheem PTG2, RTG2, PH20R, RMTG2-42, and RMTG2-53 series stand out as top contenders in the market. Their combination of advanced technology, energy savings, and user-friendly features position them as industry leaders, providing long-term benefits for any homeowner.
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