Desa CGB3924PR, CGD3924PR, CGB3930PR installation manual Maintenance

Page 19

OWNER’S MANUAL

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Burner does light after ODS/pilot is lit

1.

Burner orifice clogged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 17) or replace burner orifice

 

2.

Inlet gas pressure is too low

2.

Contact local propane gas company

 

3.

Burner orifice diameter is too small

3.

Replace burner orifice

 

4.

Thermopile leads disconnected or im-

4.

Reconnect leads (see Wiring Diagram,

 

 

properly connected

 

page 21)

 

5.

Burners will not come on in remote

5.

Replace battery in transmitter and receiver

 

 

position

 

 

 

 

 

 

 

Delayed ignition burner

1.

Manifold pressure is too low

1.

Contact local propane gas company

 

2.

Burner orifice clogged

2.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 17) or replace burner orifice

 

 

 

 

 

Burner backfiring during combustion

1.

Burner orifice is clogged or damaged

1.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 17) or replace burner orifice

 

2.

Damaged burner

2.

Replace damaged burner

 

3.

Gas regulator defective

3.

Replace gas control

 

 

 

 

 

Slight smoke or odor during initial operation

1.

Not enough air

1.

Check burner for dirt and debris. If

 

 

 

 

found, clean burner (see Cleaning and

 

 

 

 

Maintenance, page 17)

 

2.

Gas regulator defective

2.

Replace gas control

 

3.

Residues from manufacturing processes

3.

Problem will stop after a few hours of

 

 

and logs curing

 

operation

 

 

 

 

 

Moisture/condensation noticed on windows

1.

Not enough combustion/ventilation air

1.

Refer to Air for Combustion and Venti-

 

 

 

 

lation requirements (page 4)

 

 

 

 

 

Heater produces a whistling noise when

1.

Turning control knob to HI position

1.

Turn control knob to LO position and

burner is lit

 

when burner is cold

 

let warm up for a minute

 

2.

Air in gas line

2.

Operate burner until air is removed from

 

 

 

 

line. Have gas line checked by local pro-

 

 

 

 

pane gas company

 

3.

Air passageways on heater blocked

3.

Observe minimum installation clear-

 

 

 

 

ances (see pages 7 through 9)

 

4.

Dirty or partially clogged burner orifice

4.

Clean burner (see Cleaning and Mainte-

 

 

 

 

nance, page 17) or replace burner orifice

White powder residue forming within burner box or on adjacent walls or furniture

1.When heated, vapors from furniture pol- ish, wax, carpet cleaners, etc. turn into white powder residue.

1.Turn heater off when using furniture polish, wax, carpet cleaners or similar products.

Remote doesn't function

1. Battery is not installed. Battery power

 

is low

1.Replace 9-volt batteries in receiver and remote control

Continued

104307

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Image 19
Contents What to do if YOU Smell GAS Safety Information Unpacking Product FeaturesProduct Identification Local CodesConfined Space and Unconfined Space AIR for Combustion and VentilationProviding Adequate Ventilation Unusually Tight ConstructionDetermining FRESH-AIR Flow for Heater Location AIR for Combustion VentilationDetermining if You Have a Confined or Unconfined Space Ventilation Air From Outdoors Ventilation AIRVentilation Air From Inside BuildingMinimum Wall and Ceiling Clearances see Figure InstallationInstallation Check GAS TypeMinimum Non-Combustible Material Clearances If Not Using MantelFloor Clearances Mantel ClearancesConnecting to GAS Supply Installing Heater Base AssemblyInstallation Items Needed Checking GAS Connections Pressure Testing gas Supply Piping systemInstalling 9-Volt Battery In Hand- Held Remote Control Unit Volt Battery InstallationPressure Testing Heater Gas Connections Installing 9-Volt Alkaline Battery In ReceiverInstalling Back Log #1 Installing Logs CGD3924PRInstalling Middle Log #1 Installing Logs on Models CGB3924PR and CGB3930PROperating Heater For Your Safety Read Before LightingLighting Instructions Hand Held Remote Operation Manual Lighting ProcedureTo Turn OFF GAS To Appliance Thermostat Control OperationInspecting Burners Cleaning and MaintenanceObserved Problem Possible Cause Remedy TroubleshootingMaintenance, Gas leak. See Warning statement at Service Hints SpecificationsWiring Diagram Accessories Technical ServiceCGD3924PR Illustrated Parts BreakdownKEY Part Number Description QTY Parts ListCGB3924PR CGB3930PR CGB3924PR Parts Central Replacement PartsParts Under Warranty Parts not Under Warranty104307 Warranty Information