Genie M-4500, M-4700 owner manual Troubleshooting -FOR Professional Installer only

Page 30

18. TROUBLESHOOTING —FOR PROFESSIONAL INSTALLER ONLY

The following information is intended for use by professional installers and service persons. When LED #6 is flashing during normal operation, more information can be found about the status of the GDO by pressing and releasing the “P” button once. This will display certain LEDs which will help diagnose the fault.

LED DISPLAY AFTER

CODE

PROBLEM

SOLUTION

PRESSING “P”

 

 

 

 

#6 Flashes

6

■ Photo eye became

■ Remove obstruction from path of door,

 

 

obstructed during

or realign photo eyes. Refer to page 20.

 

 

downward door travel.

 

 

 

 

 

#7 Flashes

7

■ Adjustments setting

■ Door can be operated normally. Recheck

 

 

interrupted before

adjustments if adjustment settings were

 

 

completion.

not completed. Refer to page 19.

 

 

 

 

#1 + #8 Flash

9

■ Defective RPM sensor.

■ Have opener serviced.

 

 

 

 

#2 + #8 Flash

10

■ Force required to move

■ Check door for obstructions, proper manual

 

 

door exceeded set

operation, proper balance, or broken springs.

 

 

force level.

Clear obstructions or have door serviced.

 

 

 

■ If door is OK, increase force setting. REPEAT

 

 

 

THE “SAFETY REVERSAL TEST” (page 20) AFTER

 

 

 

ADJUSTMENT IS COMPLETE.

 

 

 

 

#3 + #8 Flash

11

■ Opener exceeded

■ Make sure rail is connected to opener

 

 

 

maximum run time

head and belt or chain is moving.

 

 

limit (30 seconds).

 

 

 

 

 

#7 + #8 Flash

15

■ Photo eye not connected

■ Check photo eye wiring and connections.

 

 

properly.

Refer to page 15.

 

 

■ Photo eyes not aligned.

■ Realign photo eyes.

 

 

■ Other photo eye fault.

■ Replace photo eye.

 

 

 

 

#1 + #7 + #8 Flash

16

■ Force watchdog circuit

■ Readjust force and run opener up and down

 

 

found error.

twice. REPEAT THE “SAFETY REVERSAL TEST”

 

 

 

(page 20) AFTER ADJUSTMENT IS COMPLETE.

 

 

 

■ Have opener serviced.

 

 

 

 

#1 + #5 + #6 + #7 + #8 Flash

27

■ Power limit

■ Check door for obstructions, proper manual

 

 

 

sensitivity exceeded.

operation, proper balance, or broken springs.

 

 

 

Clear obstructions or have door serviced

 

 

 

if needed.

 

 

 

 

#2 + #5 + #6 + #7 + #8 Flash

28

■ Self learned force

■ Check door for obstructions, proper manual

 

 

limit exceeded.

operation, proper balance, or broken springs.

 

 

 

Clear obstructions or have door serviced

 

 

 

if needed.

All Flash

36

■Internal control error.

■Have opener serviced.

30

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Contents Digital Intelligence for the Garage M-4500 Tools Advanced Features Important Safety InformationIntroduction Tools Garage and DoorSectional Door One-Piece DoorOpener Package Contents Important Installation Instructions Read and Follow ALL Installation InstructionsInstallation Steps Install Header BracketMeasure and Mark Door Area Install Door Bracket to Door For Sectional DoorsFor ONE-PIECE Doors Attach Rail to Opener Head Additional Step for ONE-PIECE Doors onlySectional Doors and ONE-PIECE Doors with Track Attach Rail to Header BracketPosition Opener for Mounting ONE-PIECE Doors Without TrackMount Opener to Ceiling Sectional Doors Connect ARM to Door and TrolleyCheck Emergency Release ALL ONE-PIECE DoorsMounting Photo EYE Directly to Wall Install Photo EYE Safety SystemInstall Wall Control Panel Mounting Photo EYE to BracketConnecting Wires to Powerhead Doorbell-Type Pushbutton4700 Install Light Bulbs and LensesAntenna Wire Installation 40MHZ 4500Connect to Power Permanent Wiring ConnectionModular Receiver Control Panel SET the AdjustmentsTo Make or Change ANY Adjustment Key to Icons Corresponding LEDsUP Force Fig Open Travel Limit FigClose Travel Limit Fig Down Force FigAlign and Test Photo Eyes Test Safety ReversalSafety Test AlignmentImportant Safety Instructions Apply Labels to Inside of GarageMultiple Transmitters TransmittersTransmitter Mounting Code ChangeOperation of Your Opener Homelink TransceiverTension Adjustment Rail Length AdjustmentBelt Rail Assembly Chain Rail AssemblySystem Parts Lamp Lens Power Head Assembly System Parts cont‘dAccessories Midi & Mini TransmittersHaving a PROBLEM? Situation Likely Cause and SolutionTroubleshooting -FOR Professional Installer only LED Display After Code Problem Solution Pressing PMaintenance and Adjustments Maintenance RecordMaintenance Steps Date Performed By Comments Warranty Service Warranty InformationNeed Help or SERVICE? Opener Model Part Number Part Name

M-4700, M-4500 specifications

The Genie M-4500 and M-4700 are advanced aerial work platforms designed to enhance productivity and safety in various industrial and construction applications. Both models are well-known for their reliability and user-friendly features, making them popular choices for operators seeking efficient solutions for elevated work tasks.

The Genie M-4500 is a compact lift designed to elevate workers and materials up to 45 feet. One of its standout features is its impressive lifting capacity of up to 1,000 pounds, enabling it to safely handle heavy loads and multiple workers at once. The M-4500 is equipped with a unique four-wheel drive system, providing excellent traction on uneven surfaces, which is particularly beneficial for outdoor applications. The hydraulic scissor lift technology utilized in the M-4500 allows for stable and smooth vertical movements, minimizing the risk of accidents and enhancing overall safety.

On the other hand, the Genie M-4700 offers even greater lifting capabilities, reaching up to 47 feet with a comparable weight capacity of up to 1,000 pounds. With its extended platform size, the M-4700 is designed for bigger work areas, accommodating more tools and equipment. This model incorporates Genie’s advanced automatic leveling system, which ensures that the platform remains stable during operation, an essential feature when working on sloped or uneven terrain. The M-4700’s power options, including electric and diesel variants, provide operators with flexibility based on the specific site requirements.

Both models feature Genie’s patented Quick Positioning System, allowing for rapid setups and adjustments, further enhancing their operational efficiency. The control systems are intuitive, designed for ease of use, ensuring that operators can navigate the platforms effortlessly. Safety is also a primary concern, with integrated fall protection features, non-slip surfaces, and emergency descent systems.

In summary, the Genie M-4500 and M-4700 are top-tier aerial work platforms that combine lifting power, stability, and user-centric design to meet the demands of modern job sites. Their robust technology, combined with advanced safety features, ensures that users can complete tasks efficiently while minimizing risks. These models cater to various applications in construction, maintenance, and more, solidifying their position as essential tools in the aerial work equipment market.
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