Chamberlain 1024, 1042, 1022 manual Troubleshooting Guide Power Head LED, Possible Problem Solution

TROUBLESHOOTING GUIDE - POWER HEAD LED				FOR HELP-1.800.354.3643 OR WWW.GENIECOMPANY.COM
Power head LED
Red LED	Green LED		Possible Problem			Solution
showing	showing
OFF	OFF	Normal operation			None required
Continuous ON		‡	Programming incomplete		‡	Complete programming
1 BLINK, Pause		‡	Transmitter has not learned		‡	Program Remote
(Repeat)
	1 BLINK, Pause	‡	Programming incomplete		‡	Set DOWN LIMIT programming
	(Repeat)	‡	Safe-T-Beam®detects		‡	Check for obstruction, remove
		‡	obstruction going down		‡	Check for obstruction, remove.
			Door obstruction going down
		‡	Door obstruction going up			– Check door spring
						– Contact The Genie Company at
						1-800-35-GENIE
	2 BLINKS, Pause	‡	Programming incomplete		‡	Set UP LIMIT programming
	(Repeat)	‡	Wire to power head or wire		‡	Check power head wiring, check
			connection at power head is			connections,
			bad.			– Replace or repair
		‡	Safe-T-Beam® out of alignment		‡	Check Safe-T-Beam® alignment
		‡	Continuous obstruction of		‡	Check for obstruction
			Safe-T-Beam®sensor
	3 BLINKS, Pause	‡	Limits set backwards		‡	Clear limits and reprogram
	(Repeat)					(See section		6	)
	4 BLINKS, Pause	‡	Wall console wire short		‡ Check wall console and wiring.
	(Repeat)					Staples can cut insulation and shorts
						wires. Repair or replace wall console
						and/or wiring.
						– Contact The Genie Company at
		‡	Wall console wires reversed		‡	1-800-35-GENIE
						Reverse wire placement in power
			in power head connector.			head connector. (See section				3	)
	5 BLINKS, Pause	‡	Chain/belt is too tight		‡	Adjust chain/belt tension
	(Repeat)					(See section	1		).
						– Contact The			Genie Company at
		‡	Control system failure		‡	1-800-35-GENIE
						Contact Genie® authorized dealer for
		‡	Thermal Protector activated			service
					‡ Wait until Thermal Protector cools
						and resets. NOTE: The 5 BLINKS
						pattern will remain blinking until
						the next opener activation. If the
						Thermal Protector does not reset.
						– Contact Genie® authorized dealer
						for service.

28 PN# 3642036534, 02/26/2010 REV. 1