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Troubleshooting
Vacuum cleaner won't turn on
Possible causes | Remedies | ||
1. | Power cord not plugged in | 1. | Check electrical plug |
2. | Blown fuse/tripped breaker | 2. | Check/replace fuse or reset breaker |
3. | Damaged cord | 3. | Refer to a BISSELL authorized service center for repair or |
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| replacement |
Vacuum cleaner won't pick up |
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Possible causes | Remedies | ||
1. | Clog in hose or elsewhere in vacuum | 1. | Follow instructions on page 11 for clearing clogs |
2. | Filters are dirty | 2. | Check and clean or replace |
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| see pages 8 & 9 |
3. | Dirt container is full | 3. | Empty dirt container |
4. | Hose not attached properly | 4. | Grasp quick reach handle and firmly push hose wand onto |
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| the hose wand base |
5. | Dirt container or upper tank not installed properly | 5. | Position correctly and lock in place |
6. | Incorrect height adjustment | 6. | Adjust powerfoot to correct height setting |
7. | Crack or hole in hose | 7. | Check hose and replace if needed |
8. | Broken or worn drive belt | 8. | Replace drive belt, see page 10 |
9. | Rotating floor brush jammed | 9. | Remove brush and clean debris from brush ends |
10. | Rotating floor brush bristles worn | 10. Replace brush | |
Tools won't pick up |
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Possible causes | Remedies | ||
1. | Clog in hose or elsewhere in vacuum | 1. | Follow instructions on page 11 for clearing clogs |
2. | Filters are dirty | 2. | Check and clean or replace |
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| filters, see pages 8 & 9 |
3. | Dirt container is full | 3. | Empty dirt container |
4. | Dirt container or upper tank not installed properly | 4. | Position correctly and lock in place |
5. | Crack or hole in hose | 5. | Check hose and replace if needed |
Visible dirt escaping from cleaner |
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Possible causes | Remedies | ||
1. | Dirt container full | 1. | Empty dirt container |
2. | Filters missing or installed incorrectly | 2. | Check |
Cord will not retract |
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Possible causes | Remedies | ||
1. | Knotted or twisted | 1. | Follow instructions on page 6 |
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at
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