Chapter 4: Troubleshooting

4.2TROUBLESHOOTING CHECKLIST

If your ESX is not operating properly, refer to Table 4-2 for a checklist of some of the problems that can occur with the ESX, the possible causes for the problem, and suggestions for resolving the problem.

Table 4-2 Troubleshooting Checklist

Problem

Possible Cause

Recommended Action

 

 

 

 

 

 

All LEDs are OFF.

Loss of Power to the ESX.

Check the proper connection

 

 

of the power cable and its

 

ESX not properly

access to a live outlet.

 

installed.

 

 

 

 

No Local

Terminal setup is not

Refer to ESX Local

Management

correct.

Management Guide for

Password screen.

 

proper setup procedures.

 

Improper console cable/

Refer to ESX Local

 

UPS cable pinouts.

Management Guide for

 

 

proper console port pinouts.

 

 

 

Cannot contact the

Improper Community

Refer to ESX Local

ESX from in-band

Name Table.

Management Guide for

management.

 

Community Name Table setup.

 

ESX does not have an IP

Refer to ESX Local

 

address.

Management Guide for IP

 

 

address assignment

 

 

procedure.

 

Port is disabled.

Enable port.

 

No link to device.

Check link to device.

 

 

 

4-4

ESX-1320/ESX-1380 Installation Guide

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Cabletron Systems ESX-1320 manual Troubleshooting Checklist