Harman-Kardon Comprehensive Troubleshooting for Harman Kardon AVR 3600 Issues
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TROUBLESHOOTING GUIDE

Symtom

Cause

Solution

Unit does not function when Main

• No AC Power

• Make certain AC power cord is plugged into a live outlet

Power Switch is turned on

 

• Check whether outlet is switch-controlled

 

 

 

Display lights, but no sound

• Intermittent input connections

• Secure all input and speaker connections

or picture

• Mute is on

• Press Mute Button

 

• Volume control is down

• Turn up volume control

 

 

 

No sound from any speaker;

• Amplifier is in protection mode

• Check speaker wires for shorts at receiver and speaker ends

PROTECT message appears on

due to possible short

 

front panel

• Amplifier is in protection mode

• Contact your local Harman Kardon service center

 

due to internal problems

 

 

 

 

No sound from surround or

• Incorrect surround mode

• Select a mode other than Stereo

center speakers

• Input is monaural

• There is no surround information from mono sources

 

• Incorrect configuration

• Check speaker configuration

 

• Stereo or Mono program material

• The surround decoder may not create center- or rear-channel

 

 

information from nonencoded programs

 

 

 

Unit does not respond to

• Weak batteries in remote

• Change remote batteries

remote commands

• Wrong device selected

• Press the Setup Button

 

• Remote sensor is obscured

• Make certain front-panel sensor is in line of sight of remote

 

 

or connect an optional remote sensor

 

 

 

Intermittent buzzing in tuner

• Local interference

• Move unit or antenna away from computers, fluorescent

 

 

lights, motors or other electrical appliances

 

 

 

Surround Back Speaker settings

• Multizone system has been turned

• Use the menu system to access the Zone 2 menu and reassign

cannot be accessed, and test tone

on, and the surround back channels

the surround back channels to the main room

does not play through Surround

were reassigned to multizone

 

Back Speakers

operation

 

 

 

 

The SIRIUS Preview Channel (001)

• SIRIUS tuner is not plugged in

• Use a SIRIUS tuner module designed for use with SIRIUS Ready home

is silent

 

audio equipment, and plug the module into the SIRIUS Radio Jack

 

• SIRIUS tuner is not located in such

• The SIRIUS tuner module needs an unobstructed view of the

 

a way as to enable reception

southern sky, or to be within range of an SIRIUS terrestrial repeater; if

 

 

necessary, purchase an extension cable from your SIRIUS Radio dealer

 

• SIRIUS signal requires a refresh

• Visit www.siriusradio.com

 

 

 

Unable to activate Program mode

• Source Selector not held for at

• The selector will light as you initially press it, and go dark as you

on remote

least 3 seconds

hold it down. Continue to hold it and wait 3 seconds for the selector

 

 

to light again

 

 

 

Remote buttons light, but AVR does

• Remote is in Zone 2 mode

• Slide the Zone Switch at the bottom of the remote to the

not respond

 

Zone 1 position

 

 

 

Additional information on troubleshooting possible problems with your AVR 3600, or installation-related issues, may be found in the list of “Frequently Asked Questions”, which is located in the Product Support section at www.harmankardon.com.

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Contents AVR Safety Information Important Safety InstructionsService Instructions Outdoor Use Marking Wet Location MarkingImportant Safety Information UnpackingTable of Contents FPOIntroduction Surround ModesSupplied Accessories Audio InputsAudio/Video Inputs Digital Audio InputsFront PanelControls On When the AVR is turned on, this LED turns white Volume Knob Turn this knob to raise or lower the volumeFRONT-PANEL Controls Rear ConnectionsREAR-PANEL Connections Use an HDMI-to-DVI adapterAlways make a separate audio connection AM and FM Antenna Terminals Connect the included Main Remote Control Functions AVR Power Off Button Press to turn off the AVR Surround Modes Press to directly access the SurroundMain Remote Control Functions Zone 2 Remote Control Functions IR Transmitter Mute Source Selectors Sleep SettingsMenu Navigation Zone 2 Remote Control Functions Introduction to Home Theater Typical Home Theater SystemMultichannel Audio Harman International the Harman Kardon parent company LogicConnecting Source Devices to the AVR Speaker ConnectionsSubwoofer Audio ConnectionsVideo Connections Analog AudioDigital Video Analog VideoAntennas USB PortSpeaker Placement Front Speaker PlacementPlacement of Surround Speakers in a 5.1-Channel System Subwoofer PlacementGetting Started Source Assignment WorksheetGame Media Server Getting Started Installation Step Nine Install a Multizone System Step TEN Plug in AC Power CordsConnect IR Control Devices to the Zone 2 IR Input Step Eleven Insert Batteries in RemoteStep Twelve Program Sources Into the Remote LearningStep Thirteen Turn On the AVR Two steps are required the first time you turn on the AVRInstallation Initial Setup Using the ON-SCREEN Menu SystemConfigure the AVR 3600, Using EzSet/EQ Technology Set Up Sources Audio and Video Input SelectionEstablished by the EzSet/EQ process Channel Inputs You are now ready to begin enjoying your new receiver Volume Control Dolby VolumeDolby Volume Calibration Offset OperationSleep Timer HeadphonesUsing the Radio Mute FunctionSirius Satellite Radio Operation RecordingUsing Docking Station Using The BridgeRemote Control Key Previous TrackIPod Manual Mode Selecting a Surround ModePlay Pause Menu Back/Exit or Left Arrow Select Operation Analog Audio Signals Digital Audio SignalsAdvanced Functions Audio Processing and Surround SoundDolby Surround Settings Manual Speaker SetupVideo Game Logic 7 Game Step Three Manual Setup Menu Step ONE Determine Speaker CrossoverStep TWO Measure Speaker Distances Number of SpeakersAdjust Crossover Frequencies Menu Adjust Speaker Distance MenuSub Mode Step Four Setting Channel Output Levels Manually Video AdjustmentsVideo Modes Video Modes MenuHow to Adjust the Custom Picture Settings System Settings General AVR SettingsAdvanced Remote Control Functions Menu AppearanceSystem Information Punch-Through ProgrammingResetting the Remote Processor ResetMemory To program, or record an activity, follow these stepsTroubleshooting Guide Symtom Cause SolutionTable A2 Source Setting Defaults AppendixTable A1 Recommended Source Component Connections Table A3 Speaker/Channel Setting Defaults Table A4 Delay Setting DefaultsAll Digital and 2-Channel Your Settings Analog Audio InputsTable A5 Source Settings Table A6 Audio Effects SettingsDefault BridgeTable A7 Video Modes Settings Black Level Off Deinterlacing Film Mode DetectTable A8 Surround Modes Auto SelectTable A9 Remote Control Codes Table A10 System SettingsTable A11 Zone 2 Settings Surround Mode Description Incoming Bitstream or Signal Table A12 Surround ModesTable A12 DTS Stereo Presentation DTS Neo6DTS 2/2/.0 or .1, 3/2/.0 or Channel music recordings41 42 Table A13 Remote Control Function List RadioTable A13 AUXTable A14 Remote Control Product Codes TV Table A15 Remote Control Product Codes AUX-HDTV Table A16 Remote Control Product Codes AUX-VCRTable A14 Table A16Table A17 Remote Control Product Codes AUX-CD Table A18 Remote Control Product Codes DVDTable A17 Table A19 Remote Control Product Codes SAT Table A20 Remote Control Product Codes GameTable A21 Remote Control Product Codes Cable Table A22 Remote Control Product Codes AUX-MEDIA Server Table A24 Remote Control Product Codes AUX- TiVoTable A21 AVR 3600 Technical Specifications Audio Section

AVR 3600 specifications

The Harman-Kardon AVR 3600 is a high-performance audio/video receiver that brings exceptional sound quality and advanced features to home entertainment systems. Known for its sleek design and powerful performance, the AVR 3600 is engineered to deliver an immersive audio experience that meets the needs of both casual listeners and serious audiophiles.

One of the standout features of the AVR 3600 is its multi-channel audio capabilities, supporting the latest surround sound formats such as Dolby Atmos and DTS:X. This enables users to enjoy a three-dimensional audio experience, where sounds can be precisely placed and moved around in space, enhancing the realism of movies, music, and games. With a robust amplifier section, the AVR 3600 offers impressive power output, ensuring that even the most dynamic content can be enjoyed to its fullest.

Another significant characteristic of the AVR 3600 is its extensive connectivity options. The receiver is equipped with multiple HDMI inputs, allowing for seamless integration with various devices such as Blu-ray players, gaming consoles, and streaming devices. The HDMI inputs support 4K Ultra HD video passthrough, as well as HDR10 and Dolby Vision for stunning visuals. Additionally, the AVR 3600 includes legacy connections, such as optical and coaxial inputs, making it versatile for older equipment.

The AVR 3600 also features advanced calibration technologies, allowing users to optimize the sound for their specific room layout. The built-in Auto Calibration technology analyzes the acoustics of the space and adjusts settings accordingly, ensuring optimal performance. This feature is particularly beneficial for users who may not have the expertise to manually adjust settings.

For those who value easy control and management of their entertainment systems, the AVR 3600 is compatible with various smart home technologies. It supports wireless connectivity through built-in Wi-Fi and Bluetooth, enabling users to stream their favorite music from mobile devices effortlessly. The user interface, accessible via the receiver’s on-screen menu, is intuitive, allowing for easy navigation and control.

In summary, the Harman-Kardon AVR 3600 combines advanced audio technologies, versatile connectivity, and user-friendly features, making it an excellent choice for anyone looking to elevate their home theater experience. With its powerful audio performance and modern capabilities, the AVR 3600 stands as a strong contender in the competitive AVR market.
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