Kenmore 625.348670 owner manual Problem Cause Correction, No soft water

SECTION 3

CARE OF YOUR SOFTENER

3D. HELPFUL HINTS CHECKLIST

... TO HELP YOU SAVE MONEY

If your water softener fails to work, make the following easy checks. Often, you will find what’s wrong yourself and you won’t have to call and wait for service. If you do not find anything wrong, while making the checks, and your softener still does not work, call your Sears Service Department.

NOTES:

1.Also read ERROR CODE, page 12.

2.If an error code is not displayed, press and hold the #1 SELECT button until the display changes. Then, press the #1 SELECT button again and hold until a flashing HF code appears. It must show HF32. If any other number shows, the face plate computer is working on incorrect input and would probably be the cause of the problem.

To set HF32, press either t he UP or D O WN button. When HF32 shows, press #1 SELECT button to

return a flashing 12:00 AM display. Reset the present time, hardness number, etc., pages 6 and 7.

PROBLEM	CAUSE	CORRECTION
No soft water	No salt (or salt bridged) in the storage tank	Refill with salt, or break the salt bridge (page
		16). Press ON/OFF-HOLD (RECHARGE
		NOW) button and hold for 3 seconds to start a
		regeneration (see page 10).
	Transfomer unplugged at the wall outlet,	Check for loss of power due to any of these
	or power cable leads loose, fuse blown,	and correct. With the power back on, look at
	circuit breaker popped, or circuit switched	the time display and read PROGRAM
	off.	MEMORY, page 12.
	Manual bypass valve(s) in bypass position	Look at FIG. 12 on page 20. Move the stem in
		a single valve to service. In a 3-valve bypass,
		open the inlet and outlet valves, and be sure to
		fully close the bypass valve.
	Dirty, plugged or damaged nozzle &	Take apart and clean or replace damaged
	venturi	parts (see page 17).
	Valve drain hose plugged	The drain hose must not have kinks, sharp
		bends, or be raised too high above the
		softener (see page 16 in your installation
		manual).
Water hard sometimes	Hardness number setting too low	Press and release the #1 SELECT button until
		HARDNESS shows in the display. Read the
		hardness number in the display and be sure
		the same grains per gallon number is shown
		on your water analysis report. See page 7 to
		reset. Press and release the SELECT button
		until the present time shows in the display.
	Using hot water when softener is	Avoid using hot water during this time because
	regenerating	the water heater refills with hard water (see
		Automatic Bypass, page 15).
	Increase in the grains of hardness in your	Ask your Sears retail or catalog store for a new
	water supply	water analysis. Then make a new hardness
		number setting (page 7).

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