Harman-Kardon Troubleshooting Solutions for Harman Kardon Audio Systems

Page 42

TROUBLESHOOTING GUIDE

SYMPTOM

CAUSE

SOLUTION

 

 

 

Unit does not function when Main

• No AC Power

• Make certain AC power cord is plugged into

Power Switch is pushed.

 

a live outlet.

 

 

• Check to see whether outlet is switch-controlled.

 

 

 

Display lights, but there is no sound

• Intermittent input connections

• Make certain that all input and speaker connections

or picture.

 

are secure.

 

• Mute is on

• Press Mute button.

 

• Volume control is down

• Turn up volume control.

 

 

 

Unit turns on, but front panel

• Display brightness is turned off

• Follow the instructions in the Display Brightness section

display does not light up.

 

on page 30 so that the display is set to VFD FULL.

No sound from any speaker; light around power switch is red.

Amplifier is in protection mode due to possible short

Amplifier is in protection mode due to internal problems

Check speaker wire connections for shorts at receiver and speaker ends.

Contact your local Harman Kardon service center.

No sound from surround or

• Incorrect surround mode

• Select a mode other than Stereo.

center speakers.

• Input is monaural

• There is no surround information from mono sources.

 

• Incorrect configuration

• Check speaker configuration. (See pages 19–21.)

 

 

 

Receiver does not play correct soundtrack

• DVD disc or player menus set incorrectly

• Check the setup menu in your DVD player or the “Audio” menu in the

from DTS or Dolby Digital DVDs.

 

disc being played to make certain that the player is set for the

 

 

desired output signal.

 

 

 

Unit does not respond to

• Weak batteries in remote

• Change remote batteries.

remote commands.

• Wrong device selected

• Press the AVR selector.

 

• Remote sensor is obscured

• Make certain front panel sensor is visible to remote,

 

 

or connect remote sensor.

 

 

 

Intermittent buzzing in tuner.

• Local interference

• Move unit or antenna away from computers, fluorescent

 

 

lights, motors or other electrical appliances.

 

 

 

Speaker Channel Input indicators

• Digital audio feed paused

• Resume play for DVD.

flash and digital audio stops.

 

• Check that Digital Input is selected.

 

 

 

Processor Reset

In the rare case in which the unit’s operation or the dis- plays seem abnormal, the cause may involve the erratic operation of the system’s memory or microprocessor.

To correct this problem, first unplug the unit from the AC wall outlet and wait at least three minutes. After the pause, reconnect the AC power cord and check the unit’s operation. If the system still malfunctions, a sys- tem reset may clear the problem.

To totally reset the DPR 1001’s processor and clear all setting and configuration data, including all tuner presets, output level settings, delay times, surround mode choices, speaker configuration and crossover data, follow these steps:

1.Turn the unit completely off by pressing the Main Power Switch ( so that it is in the OFF position.

2.Press and hold the Tuning Mode Selector 7 and the Tuning ¤ Button 8, and at the same time press the Main Power Switch ( in so that it is in the ON position.

3.When the Upper Display Line F reads RESET, release the Tuning Mode Selector 7 and Tuning ¤ Button 8.

4.After a few seconds the unit will go into a display test mode that will illuminate all segments of the Main Information Display ^.

5.Press the Standby/On Button 2 to return the DPR to normal operation.

When the reset is complete you may return to normal operation, but remember that all system configuration settings and tuner presets will have to be reentered.

NOTE: Resetting the processor will erase any configu- ration settings you have made for speakers, output levels, surround modes and digital input assignments,

as well as the tuner presets. After a reset, the unit will be returned to the factory presets, and all settings for these items must be reentered.

If the system is still operating incorrectly, there may have been an electronic discharge or severe AC line interference that has corrupted the memory or microprocessor.

If these steps do not solve the problem, consult an authorized Harman Kardon service center.

42 TROUBLESHOOTING GUIDE

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Contents DPR Table of Contents DPR 1001 Digital Path ReceiverIntroduction Description and FeaturesHigh-bandwidth, HDTV-compatible compo- nent video switching Modèle pour les CanadienSafety Information Important Safety InformationUnpacking System Configuration Indicators Power Indicator will turn green when the unit is onSurround Mode Selector Front Panel ControlsFront Panel Controls Lower Display Line OSD Indicator Upper Display Line Front Panel Information DisplayFront Right Red Rear Panel ConnectionsFront Left White Center Green33 6-Channel Direct Inputs When an optional 34 8-Channel Direct Inputs When an optionalSPL Select Button EzSet Microphone Sensor Lens Main Remote Control FunctionsProgram Button DPRDSP Surround Mode Selector Press this Tuning Mode Press this button when the tunerSeven-channel Stereo, depending on the speaker configuration See page 29 for more informationZone II Remote Control Functions Installation and Connections System InstallationSystem and Power Connections Speaker Selection and Placement System ConfigurationSpeaker Placement System SetupUsing the On-Screen Display Making Configuration AdjustmentsSetting the System Configuration Memory Input Setup Or 6.1-channel sound field To move the highlighted video to Surr When all crossover settings have been made, or T S P K R L E V E L S S E T Manual Output Level Adjustment Additional Input AdjustmentsBasic Operation Remote Control OperationOperation Source SelectionDigital Audio Playback Volume ControlSurround Mode Selection Dolby DigitalSurround Mode Chart Selecting a Digital Source Digital Status IndicatorsNight Mode From pTuner Operation RecordingFront Panel Connections Output Level Trim AdjustmentMemory Backup Channel/8-Channel Direct InputSurround Back Amplifier Assignment Advanced FeaturesTurn-On Volume Level Display BrightnessMultiroom Setup Multiroom OperationPreprogrammed Code Entry Configuring the RemoteMultiroom Operation Remote’s Main Menu messageAutomatic Code Entry Learning Commands Reassigning the commands used for a particular device Changing DevicesMacro Programming Macro. The choices are the Power On Button Sent when the Power button is pressedPower On VID 2/TV VID 3/Cable AVR Logic 7 Programmed e.g., the Power On Button 1 orPunch-Through Configuration Returning the Volume Control Settings to Default OperationRead a Macro Returning the Channel Control Settings to Default Operation EzSet Configuration RenamingWill remain illuminated in red. Press Button Bottom line of the display, as shown in FigureNumeric Keys Next characterResetting the Remote Additional Notes on Configuring and Operating the RemoteAt this point you have two options Desired output signal Troubleshooting GuideProcessor Reset From DTS or Dolby Digital DVDsDPR 1001 Technical Specifications
Related manuals
Manual 4 pages 27.76 Kb

DPR 1001 specifications

The Harman-Kardon DPR 1001 is an impressive addition to the realm of home audio equipment, primarily recognized for its advanced features and high-quality sound reproduction. This product blends the best of both stereo and multichannel audio, allowing users to enjoy a versatile listening experience.

One of the most notable features of the DPR 1001 is its ability to deliver true surround sound. With a 6-channel amplifier rated at 50 watts per channel, the unit offers enough power to fill a medium-sized room with rich, clear audio. Its unique Digital Power Processing technology allows for efficient power management while maintaining high audio fidelity. This technology ensures that the amplifier operates with minimal distortion, even at higher volume levels.

The AVR also boasts a smart user interface, designed to enhance usability. Its intuitive layout makes navigation straightforward, even for those less familiar with home theater systems. The remote control offers seamless access to various sound modes and settings; users can easily switch between movie and music modes, catering to different listening preferences.

Connectivity is another strong suit of the DPR 1001. It supports multiple inputs, including optical and digital coaxial connections, allowing users to connect various audio sources such as Blu-ray players, gaming consoles, and streaming devices. Additionally, the inclusion of composite and component video outputs ensures compatibility with older TVs and projectors, making it a versatile option for any home setup.

Further enhancing its appeal, the DPR 1001 integrates Dolby Digital and DTS processing technologies, enabling an authentic cinematic experience. With the ability to decode these formats, it transforms your living room into a theater-like atmosphere, perfect for movie nights or gaming marathons.

When it comes to build quality, Harman-Kardon maintains its reputation with a sleek and durable construction. The unit’s design not only looks good but also optimizes acoustics, ensuring crystal-clear sound reproduction.

Overall, the Harman-Kardon DPR 1001 stands out for its powerful performance, advanced audio technologies, and user-friendly features. Whether you are an audiophile or simply looking to enhance your home entertainment system, this receiver is a compelling choice that will elevate your audio experience.