Diamond Power Products GXSF39B, GXSF27B, GNSF18Z01 Service Telephone Numbers, GE Answer Center

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Service Telephone Numbers.

GE Answer Center® 800.626.2000

The GE Answer Center® is open 24 hours a day, 7 days a week.

OR

Visit our Website at: geappliances.com

In-Home Repair Service 800-GE-CARES (800-432-2737)

Expert GE repair service is only a phone call away.

Special Needs Service 800.626.2000

800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.

Service Contracts 800-626-2224

Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.

Parts and Accessories 800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Service Satisfaction

If you are not satisfied with the service you receive from GE:

First, contact the people who serviced your appliance.

Next, if you are still not pleased, write all the details—including your phone number—to:

Manager, Customer Relations

GE Appliances

Appliance Park

Louisville, KY 40225

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Printed in the United States

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Contents Water Softening system GE & You, a Service Partnership Two easy ways to register your applianceSafety Precautions Unpacking and Inspection Installation instructionsImportant Installation Recommendations Tools and Materials Required for Installation Plan How You Will Install the SoftenerWhere to Install the Softener Typical Installation Illustration Optional 3-Valve Bypass Installation IllustrationStep-by-step installation instructions Install Bypass ValveProgram the Control Programming the Control SmartWater Softener SystemSanitizing Procedures SPECIFICATIONS/DIMENSIONS GNSF18 GXSF27 GNSF35 GXSF39 About the water softener system Breaking a Salt Bridge Cleaning the Nozzle and Venturi Assembly Feature Optional Recharge Controls Feature Program MemoryFeature/Service Automatic Electronic Diagnostics Normal Operation, Control DisplaysERR Service Timer/Softener, Service Checkout ProcedureTo remove an error code 1 Unplug transformer Open a Nearby Soft Water Faucet If the water softening system does not draw brine, check Checking the Salt Storage Level and Refilling Care and cleaning of the water softening systemCleaning Iron Out of the Water Softening System Before you call for service… Problem Possible Causes What To Do No soft waterAfter installation Water softening system Not using any saltAfter installation Water feels slipperyIs cloudy Error Code on control Resin beads showingUp in drinking water Sink Sounds you might hear Water has air bubblesPage Page We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration Parts list 153 Parts catalog Spacer GE Water Softening System Warranty For The Period GE Will ReplaceWhat GE Will Not Cover Warrantor General Electric Company. Louisville, KYService Telephone Numbers GE Answer Center