Moen 11 installation instructions Care Instructions, Post Installation Troubleshooting Guide

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Care Instructions

English

To preserve the finish on the metallic parts of your Moen faucet, apply non-abrasive wax, such as car wax. Any

 

cleaners should be rinsed off immediately.

6. Post Installation - Troubleshooting Guide

Problem

Possible

To Diagnose

Remedy

 

Cause

 

 

Hot/cold reversed

Lines reversed/

Hot/cold reversed

Rotate cartridge stem 180˚

 

cartridge installed

 

so that the notch is facing

 

upside down

 

down towards the drain.

No water/low flow

One or both

No water/low flow

Turn both water supply valves

 

supplies not on

 

counterclockwise to the on

 

to the unit

 

position

Leak or drip

Grommets not

Leak/drip from spout

Replace cartridge

from spout

sealing properly

 

 

Only hot/no cold –

Balancing spool

Only hot/no cold –

Replace cartridge

Only cold/no hot

stuck

Only cold/no hot

 

Stacking (Water

Choice of pipe/

Water comes out of spout

Change pipe to IPS or

comes out of the

distance between

and showerhead at the

copper/distance from

showerhead during

valve and showerhead

same time

showerhead and valve

tub fill mode)

less than 46"/multiple

 

moved to at least 46"/

 

elbows/anything

 

change or remove anything

 

restricting flow of

 

restrictive

 

water exiting valve

 

 

 

Flow restriction

Water comes out of spout

Remove tub spout and flush

 

between valve and

and showerhead at the

out debris – Replace

 

tub spout

same time causing

undersized line or fittings

 

 

restriction

 

 

 

 

 

 

Valve installed

Remove cartridge and verify

Remove valve and reinstall

 

upside down

that the outlet hole is in

in the proper orientation

 

 

proper location (should be

 

 

 

down). "Up" is on the top

 

 

 

of the valve

 

Restricted

Handle (more

In the off position, able to

Remove handle, rotate 180˚,

temperature range

common in knob

turn the handle both

re-install

 

models) is installed

clockwise and

 

 

upside down

counterclockwise

 

 

Temperature limit

Remove handle and

Position temperature limit

 

stop out of position

see Step 5.3

stop to desired temperature

 

 

 

position

Not able to install

Valve installed too far

Handle does not install

Contact Moen for assistance.

handle/handle

back from finished

 

 

rubs up against

wall

 

 

escutcheon

 

 

 

Handle is hard

Cartridge stem is

Difficult movement from

Replace cartridge

to turn

difficult to rotate

handle

or lubricate

 

 

 

 

For further assistance, contact Moen at:

USA: 1-800-289-6636 or visit www.moen.com

Canada: 1-800-465-6130 or visit www.moen.ca

INS2151A - 9/11

©2011 Moen Incorporated www.moen.com

INS2151A - 9/11

English

OR

One Handle Tub/Shower Valve Trim

One Handle Shower Only Valve Trim

OR

Installation Instructions

Styles and parts vary by model.

For Warranty Support

Model Number

Installation Date

E12

E1

Image 1
Contents For Warranty Support Post Installation Troubleshooting GuideProblem Possible To Diagnose Remedy Cause Care InstructionsTub/Shower Parts Supplied Table of ContentsHelpful Tools CopperIPS Galvanized Iron Pipe/Threaded Connections Thick Wall Installation For Walls Thicker Than 1/4 inch Thin Wall InstallationTub/Shower Shower OnlyGasket on the back Installing Your Moen Tub/Shower TrimEscutcheon provides a seal Against the wallTub/Shower Installation Moen Lifetime Limited WarrantySetting The Temperature Limit Stop and Finishing Your Para diagnosticar Solución ProblemaInstrucciones para el cuidado EspañolTabla de contenido Gracias por elegir MoenPiezas suministradas sólo para la regadera Establecer el tope del límite de temperatura S10-S11Herramientas útiles CobreIPS Tubo de hierro galvanizado/Conexiones roscadas Vaya al Paso Rendimiento ideal de la tina/regadera2B Esfera de metal de la regadera Instalar el regulador Moen para la tina/regaderaColoque la palanca L en el adaptador de la manija Instalación de su tina/regadera Garantía limitada de por vida de MoenEstablecer el tope del límite de temperatura y terminar la Límite de temperaturaNuméro de modèle Date d’installation Après l’installation Guide de dépannageDirectives d’entretien Pour obtenir un soutien de garantieTable des matières Pièces de douche/baignoire fourniesPièces fournies pour douche seulement FrançaisOutils utiles CuivreIPS tuyau en acier galvanisé/raccords filetés Rendement idéal de la douche/baignoire Schéma d’installation Mesures pour unAller à létape Français Aller à létape Installation de la garniture de douche/baignoire Moen2A Sphère de douche en plastique 2B Sphère de douche métalliqueGarantie à vie limitée Moen

11, INS2151A-9 specifications

The Moen INS2151A-9,11 is a standout product in the kitchen and bath fixtures category, reflecting the brand’s commitment to quality, innovation, and user-friendly design. This particular model embodies a perfect fusion of functionality and aesthetic appeal, making it an attractive addition to contemporary home interiors.

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