Viking F20875 EN manual See Water Filtration

Troubleshooting (cont.)

WARNING

Cut Hazard

Use a sturdy glass when dispensing ice.

Failure to do so can result in cuts.

Ice and Water

	Problem	Cause	Solution
	Off-taste, odor or	New plumbing connections?	New plumbing connections
	gray color in the		can cause discolored or off-
	ice		flavored ice.
		Ice stored too long?	Discard ice. Wash ice bin.
			Allow 24 hours for ice maker
			to make new ice.
		Odor transfer from food?	Use airtight, moisture proof
			packaging to store food.
		Are there minerals (such as	A water filter may need to
		sulfur) in the water?	be installed to remove the
			minerals.
		Water filter installed on the	Gray or dark discoloration in
		refrigerator?	ice indicates that the water
			filtration system needs
			additional flushing. Flush the
			water system before using a
			new water filter. Replace
			water filter when indicated.
			See “Water Filtration
			System”.
	The water and	Refrigerator connected to a	Connect refrigerator to
	ice dispenser will	water supply and the supply	water supply and turn water
	not operate	shutoff valve turned on?	shutoff valve fully open.
	properly	Kink in the water source	Straighten the water source
		line?	line.
		New installation?	Flush and fill the water
Care			system. See “Water and Ice
			Dispenser”.
Product		Is the water pressure at least	The water pressure to the
		35 psi (241 kPa)?	home determines the flow
			from the dispenser. See
			“Water Supply Requirements”.

Troubleshooting (cont.)

Ice and Water

Problem	Cause	Solution
The water and	Water filter installed on the	Remove filter and operate
ice dispenser	refrigerator?	dispenser. If water flow
will not		increases, the filter may be
operate		clogged or incorrectly installed.
properly		Replace filter or reinstall it
		correctly.
	Water dispenser measured fill	Calibrate the water dispenser.
	feature is not dispensing an	See “Water and Ice
	accurate amount of water?	Dispensers.”
	Refrigerator door closed	Close the door firmly. If it does
	completely?	not close completely, see “The
		doors will not close completely”.
	Recently removed the	Make sure the water dispenser
	doors?	wire/tube assembly has been
		properly reconnected at the
		bottom of the refrigerator door.
		See “Refrigerator Doors and
		Drawer”.
	Reverse osmosis water	This can decrease water
	filtration system connected	pressure. See “Water Supply
	to your cold water supply?	Requirements”.
Water is	Glass not being held under	Hold the glass under the
leaking from	the dispenser long enough?	dispenser two to three seconds
the dispenser		after releasing the dispenser
system		lever.
Note: One or	New installation?	Flush the water system. See
two drops of		“Water and Ice Dispenser”.
water after	Recently changed water	Flush the water system. See
dispensing is	filter?	“Water and Ice Dispenser”.
normal.	Water on the floor near the	Make sure the water dispenser
	base grille?	tube connections are fully
		tightened. See “Refrigerator
		Doors and Drawer”.
Water from the	New installation?	Allow 24 hours after installation
dispenser is		for the water supply to cool
warm		completely.
Note: Water	Recently dispensed large	Allow 24 hours for water supply
from the	amount of water?	to cool completely.
dispenser is	Water not been recently	The first glass of water may not
only chilled to	dispensed?	be cool. Discard the first glass	Product
50°F (10°C).	cold water pipe?	connected to a cold water pipe.
		of water.
	Refrigerator connected to a	Make sure the refrigerator is
		See “Water Supply	Care
		Requirements”.

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