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Troubleshooting (cont.)
WARNING
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
Ice and Water
| Problem | Cause | Solution |
| New plumbing connections? | New plumbing connections | |
| gray color in the |
| can cause discolored or off- |
| ice |
| flavored ice. |
|
| Ice stored too long? | Discard ice. Wash ice bin. |
|
|
| Allow 24 hours for ice maker |
|
|
| to make new ice. |
|
| Odor transfer from food? | Use airtight, moisture proof |
|
|
| packaging to store food. |
|
| Are there minerals (such as | A water filter may need to |
|
| sulfur) in the water? | be installed to remove the |
|
|
| minerals. |
|
| Water filter installed on the | Gray or dark discoloration in |
|
| refrigerator? | ice indicates that the water |
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|
| filtration system needs |
|
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| additional flushing. Flush the |
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|
| water system before using a |
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|
| new water filter. Replace |
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|
| water filter when indicated. |
|
|
| See “Water Filtration |
|
|
| System”. |
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|
| The water and | Refrigerator connected to a | Connect refrigerator to |
| ice dispenser will | water supply and the supply | water supply and turn water |
| not operate | shutoff valve turned on? | shutoff valve fully open. |
| properly | Kink in the water source | Straighten the water source |
|
| line? | line. |
|
| New installation? | Flush and fill the water |
Care |
|
| system. See “Water and Ice |
|
| Dispenser”. | |
|
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| |
Product |
| Is the water pressure at least | The water pressure to the |
| 35 psi (241 kPa)? | home determines the flow | |
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| ||
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| from the dispenser. See |
|
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| “Water Supply Requirements”. |
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|
Troubleshooting (cont.)
Ice and Water
Problem | Cause | Solution |
|
The water and | Water filter installed on the | Remove filter and operate |
|
ice dispenser | refrigerator? | dispenser. If water flow |
|
will not |
| increases, the filter may be |
|
operate |
| clogged or incorrectly installed. |
|
properly |
| Replace filter or reinstall it |
|
|
| correctly. |
|
| Water dispenser measured fill | Calibrate the water dispenser. |
|
| feature is not dispensing an | See “Water and Ice |
|
| accurate amount of water? | Dispensers.” |
|
| Refrigerator door closed | Close the door firmly. If it does |
|
| completely? | not close completely, see “The |
|
|
| doors will not close completely”. |
|
| Recently removed the | Make sure the water dispenser |
|
| doors? | wire/tube assembly has been |
|
|
| properly reconnected at the |
|
|
| bottom of the refrigerator door. |
|
|
| See “Refrigerator Doors and |
|
|
| Drawer”. |
|
| Reverse osmosis water | This can decrease water |
|
| filtration system connected | pressure. See “Water Supply |
|
| to your cold water supply? | Requirements”. |
|
Water is | Glass not being held under | Hold the glass under the |
|
leaking from | the dispenser long enough? | dispenser two to three seconds |
|
the dispenser |
| after releasing the dispenser |
|
system |
| lever. |
|
Note: One or | New installation? | Flush the water system. See |
|
two drops of |
| “Water and Ice Dispenser”. |
|
water after | Recently changed water | Flush the water system. See |
|
dispensing is | filter? | “Water and Ice Dispenser”. |
|
normal. | Water on the floor near the | Make sure the water dispenser |
|
| base grille? | tube connections are fully |
|
|
| tightened. See “Refrigerator |
|
|
| Doors and Drawer”. |
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|
|
|
Water from the | New installation? | Allow 24 hours after installation |
|
dispenser is |
| for the water supply to cool |
|
warm |
| completely. |
|
Note: Water | Recently dispensed large | Allow 24 hours for water supply |
|
from the | amount of water? | to cool completely. |
|
dispenser is | Water not been recently | The first glass of water may not |
|
only chilled to | dispensed? | be cool. Discard the first glass | Product |
50°F (10°C). | cold water pipe? | connected to a cold water pipe. | |
| of water. |
| |
| Refrigerator connected to a | Make sure the refrigerator is |
|
|
| See “Water Supply | Care |
|
| Requirements”. | |
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| |
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32 | 33 |