Viking F20875 EN manual See Water Filtration

Page 17

Troubleshooting (cont.)

WARNING

Cut Hazard

Use a sturdy glass when dispensing ice.

Failure to do so can result in cuts.

Ice and Water

 

Problem

Cause

Solution

 

Off-taste, odor or

New plumbing connections?

New plumbing connections

 

gray color in the

 

can cause discolored or off-

 

ice

 

flavored ice.

 

 

Ice stored too long?

Discard ice. Wash ice bin.

 

 

 

Allow 24 hours for ice maker

 

 

 

to make new ice.

 

 

Odor transfer from food?

Use airtight, moisture proof

 

 

 

packaging to store food.

 

 

Are there minerals (such as

A water filter may need to

 

 

sulfur) in the water?

be installed to remove the

 

 

 

minerals.

 

 

Water filter installed on the

Gray or dark discoloration in

 

 

refrigerator?

ice indicates that the water

 

 

 

filtration system needs

 

 

 

additional flushing. Flush the

 

 

 

water system before using a

 

 

 

new water filter. Replace

 

 

 

water filter when indicated.

 

 

 

See “Water Filtration

 

 

 

System”.

 

 

 

 

 

The water and

Refrigerator connected to a

Connect refrigerator to

 

ice dispenser will

water supply and the supply

water supply and turn water

 

not operate

shutoff valve turned on?

shutoff valve fully open.

 

properly

Kink in the water source

Straighten the water source

 

 

line?

line.

 

 

New installation?

Flush and fill the water

Care

 

 

system. See “Water and Ice

 

 

Dispenser”.

 

 

 

Product

 

Is the water pressure at least

The water pressure to the

 

35 psi (241 kPa)?

home determines the flow

 

 

 

 

 

from the dispenser. See

 

 

 

“Water Supply Requirements”.

 

 

 

 

Troubleshooting (cont.)

Ice and Water

Problem

Cause

Solution

 

The water and

Water filter installed on the

Remove filter and operate

 

ice dispenser

refrigerator?

dispenser. If water flow

 

will not

 

increases, the filter may be

 

operate

 

clogged or incorrectly installed.

 

properly

 

Replace filter or reinstall it

 

 

 

correctly.

 

 

Water dispenser measured fill

Calibrate the water dispenser.

 

 

feature is not dispensing an

See “Water and Ice

 

 

accurate amount of water?

Dispensers.”

 

 

Refrigerator door closed

Close the door firmly. If it does

 

 

completely?

not close completely, see “The

 

 

 

doors will not close completely”.

 

 

Recently removed the

Make sure the water dispenser

 

 

doors?

wire/tube assembly has been

 

 

 

properly reconnected at the

 

 

 

bottom of the refrigerator door.

 

 

 

See “Refrigerator Doors and

 

 

 

Drawer”.

 

 

Reverse osmosis water

This can decrease water

 

 

filtration system connected

pressure. See “Water Supply

 

 

to your cold water supply?

Requirements”.

 

Water is

Glass not being held under

Hold the glass under the

 

leaking from

the dispenser long enough?

dispenser two to three seconds

 

the dispenser

 

after releasing the dispenser

 

system

 

lever.

 

Note: One or

New installation?

Flush the water system. See

 

two drops of

 

“Water and Ice Dispenser”.

 

water after

Recently changed water

Flush the water system. See

 

dispensing is

filter?

“Water and Ice Dispenser”.

 

normal.

Water on the floor near the

Make sure the water dispenser

 

 

base grille?

tube connections are fully

 

 

 

tightened. See “Refrigerator

 

 

 

Doors and Drawer”.

 

 

 

 

 

Water from the

New installation?

Allow 24 hours after installation

 

dispenser is

 

for the water supply to cool

 

warm

 

completely.

 

Note: Water

Recently dispensed large

Allow 24 hours for water supply

 

from the

amount of water?

to cool completely.

 

dispenser is

Water not been recently

The first glass of water may not

 

only chilled to

dispensed?

be cool. Discard the first glass

Product

50°F (10°C).

cold water pipe?

connected to a cold water pipe.

 

of water.

 

 

Refrigerator connected to a

Make sure the refrigerator is

 

 

 

See “Water Supply

Care

 

 

Requirements”.

 

 

 

 

 

 

 

32

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Image 17 Contents
Use & Care Congratulations Table of ContentsGetting Started Refrigerator SafetyImportant Safety Instructions Before You Throw Away Your Old Refrigerator or Freezer Using the ControlsAdjusting the Controls Condition Temperature Adjustment Using the ControlCooling On/Off Product ControlsAdditional Features Opening and Closing Doors Ice Maker and Ice Storage Bin Adjustable Humidity Zone and Adjustable Cold ZoneCalibrate Measured Fill Water and Ice DispensersWater Dispenser Units Default Minimum MaximumIce Dispenser Dispenser Light Dispenser LockDispenser Light Dispenser LockWater Filter Status Water Filtration SystemReplacing the Water Filter Refrigerator Water FilterGeneral Use Conditions Water FilterStandard No Aesthetic Effects Standard No Health Effects Clean the Interior Cleaning Water Filter Certifications Product CareClean the Exterior Surfaces Clean the Touch Screen Display on the Dispenser PanelClean the Condenser Changing the Light BulbProblem Cause Solution TroubleshootingRefrigerator Operation CareIce and Water Temperature and MoistureSee Water Filtration Warranty Service InformationWarranty Service