Troubleshooting (cont.)
Temperature and Moisture
Problem | Cause | Solution |
Temperature is | New installation? | Allow 24 hours following |
too warm |
| installation for the |
|
| refrigerator to cool |
|
| completely. |
| Door(s) opened often or left | Allows warm air to enter |
| open? | refrigerator. Minimize door |
|
| openings and keep doors |
|
| fully closed. |
| Large load of food added? | Allow several hours for |
|
| refrigerator to return to |
|
| normal temperature. |
| Controls set correctly for the | Adjust the controls a setting |
| surrounding conditions? | colder. Check temperature in |
|
| 24 hours. See “Using the |
|
| Controls”. |
|
|
|
Temperature is | Refrigerator air vent | If the air vent located in the |
too cold | blocked? | top, left, rear corner of the |
|
| refrigerator compartment is |
|
| blocked by items placed |
|
| directly in front of it, the |
|
| refrigerator will get too cold. |
|
| Move items away from the |
|
| air vent. |
| Ice storage bin in correct | See “Ice Maker and Ice |
| position? | Storage Bin.” |
| Controls set correctly for the | Adjust the controls a setting |
| surrounding conditions? | warmer. Check temperature |
|
| in 24 hours. See “Using the |
|
| Controls.” |
|
|
|
There is interior | High humidity? | Minimize door openings and |
moisture buildup |
| keep door(s) fully closed. |
Note: Some | Door(s) left open? | Keep door(s) fully closed. |
moisture buildup |
|
|
is normal. |
|
|
|
|
|
Product Care
Troubleshooting (cont.)
Ice and Water
Problem | Cause | Solution |
|
The ice maker is | Refrigerator connected to a | Connect refrigerator to |
|
not producing | water supply and the supply | water supply and turn water |
|
ice or not | shutoff valve turned on? | shutoff valve fully open. |
|
enough ice | Kink in the water source | A kink in the line can reduce |
|
| line? | water flow. Straighten the |
|
|
| water source line. |
|
| Ice maker turned on? | Make sure wire shutoff arm |
|
|
| or switch (depending on |
|
|
| model) is in the ON position. |
|
| New installation? | Wait 24 hours after ice maker |
|
|
| installation for ice production |
|
|
| to begin. Wait 72 hours for |
|
|
| full ice production. |
|
| Refrigerator door closed | Firmly close the refrigerator |
|
| completely? | compartment door. If the |
|
|
| freezer compartment door |
|
|
| will not close all the way, see |
|
|
| “The doors will not close |
|
|
| completely”. |
|
| Large amount of ice recently | Allow 24 hours for ice maker |
|
| removed? | to produce more ice. |
|
| Ice cube jammed in the ice | Remove ice from the ejector |
|
| maker ejector arm? | arm with a plastic utensil. |
|
| Water filter installed on the | Remove filter and operate |
|
| refrigerator? | ice maker. If ice volume |
|
|
| improves, then the filter may |
|
|
| be clogged or incorrectly |
|
|
| installed. Replace filter or |
|
|
| reinstall it correctly. |
|
| Reverse osmosis water | This can decrease water |
|
| filtration system connected | pressure. See “Water Supply |
|
| to your cold water supply? | Requirements”. |
|
|
|
|
|
The ice cubes are | Water shutoff valve not fully | Turn the water shutoff valve |
|
hollow or small | open? | fully open. |
|
Note: This is an | Kink in the water source line? | A kink in the line can reduce |
|
indication of low |
| water flow. Straighten the |
|
water pressure. |
| water source line. |
|
| Water filter installed on the | Remove filter and operate |
|
| refrigerator? | ice maker. If ice quality |
|
|
| improves, then the filter may |
|
| Reverse osmosis water | be clogged or incorrectly | Product |
| This can decrease water | ||
|
| installed. Replace filter or |
|
|
| reinstall it correctly. |
|
| filtration system connected | pressure. See “Water Supply | Care |
| to your cold water supply? | Requirements”. | |
|
| ||
|
|
|
|
30 | 31 |