PAGETROUBLESHOOTINGHEADER.....
PROBLEM | POSSIBLE CAUSES | WHAT TO DO | |
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No steam | • | Machine has not reached | Allow time for the machine to |
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| operating temperature. | reach operating temperature. |
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| The STEAM/HOT WATER |
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| light will flash to indicate the |
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| machine is heating to create |
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| steam. During this time, |
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| condensed water may purge |
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| from the steam wand. This is |
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| normal. When the STEAM/ |
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| HOT WATER light stops |
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| flashing the steam wand is |
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| ready for use. |
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| • Water tank is empty. | Fill tank. | |
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| • Water tank is not fully | Push water tank down | |
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| inserted and locked into | completely to lock into place. |
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| position. |
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| • Machine needs to be | Refer to “Decalcifying”, | |
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| decalcified. | page 24. |
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| • Steam wand is blocked. | Refer to “Cleaning the Steam | |
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| Wand”, page 25. |
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| • | STEAM/HOT WATER | Ensure the STEAM/HOT |
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| dial is not in the | WATER dial is completely |
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| STEAM position. | rotated to the STEAM position. |
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Coffee not hot | • | Cups not | Rinse cups under hot water |
enough. |
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| outlet and place on cup |
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| warming tray. |
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| • | Portafilter not pre- | Rinse portafilter under hot |
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| heated. | water outlet. Dry thoroughly. |
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| • Milk not hot enough | Heat milk until base of the jug | |
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| (if making a cappuccino | becomes hot to touch. |
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| or latté etc). |
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| • Machine needs to be | Refer to “Decalcifying”, | |
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| decalcified. | page 24. |
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