KitchenAid W10300928B warranty Troubleshooting, Drain Air Gap, To clean the drain air gap

Drain Air Gap

Some state or local plumbing codes require the addition of a drain air gap between a built-in dishwasher and the home drain system. Check the drain air gap when your dishwasher is not draining well.

The drain air gap is usually located on top of the sink or countertop near the dishwasher.

NOTE: The drain air gap is an external plumbing device that is not part of your dishwasher. The warranty provided with your dishwasher does not cover service costs directly associated with the cleaning or repair of the external drain air gap.

	To clean the drain air gap	Clean the drain air gap periodically to ensure proper drainage of your dishwasher. With
		most types, you lift off the chrome cover. Unscrew the plastic cap. Then check for any
		soil buildup. Clean if necessary.
Storing
	Storing for the summer	If your dishwasher is not in use during the summer months, turn off the water supply and
		power supply to the dishwasher.
	Storing for the winter	Avoid possible water damage to your home and dishwasher due to freezing water lines.
		If your dishwasher is left in a seasonal dwelling or could be exposed to near freezing
		temperatures, have your dishwasher winterized by authorized service personnel.

Troubleshooting

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call.

In the U.S.A., www.kitchenaid.com In Canada, www.kitchenaid.ca

PROBLEM	SOLUTION
DISHWASHER DOES	NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle.
NOT RUN	If the Start/Resume light is blinking, close the door and push START/RESUME.
	Be sure the door is closed and latched.
	Check that there is not an interference with large casserole dishes and the wash system at the
	back of the dishwasher. Adjust loading as necessary to ensure door is closed and latched.
	Be sure you have selected a cycle. (See “Cycles and Options Descriptions” section.)
	Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped.
	If lights other than Start/Resume blink and the unit will not run, you will need to call for service.

DETERGENT REMAINS IN THE DISPENSER OR TABLET IS ON BOTTOM OF TUB

Check for dishware such as cookie sheets, cutting boards, or large containers, etc., that may be blocking the detergent dispenser from opening properly.

Be sure your detergent is fresh and lump free.

Be sure the cycle has completed (the Clean light is on). If it has not completed, you will need to resume the cycle by closing the door and pressing START/RESUME.

CYCLE RUNS TOO LONG	NOTES:
	■ To use less water and reduce energy consumption you will encounter cycles that typically run
	for up to 3 hours.
	■ A water heater setting of 120°F (49ºC) is best, the dishwasher will delay longer while heating
	cooler water.
	■ Some options will add time to the cycle. (See “Cycles and Options Descriptions” section.) The
	Heat Dry option adds approximately ½ hour.
	Try the 1 Hour Wash cycle.
	Run the hot water at a faucet close to the dishwasher before starting the cycle.
DISHWASHER NOT DRYING	NOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a porous
	surface which tends to collect water droplets. Towel drying may be necessary.
	Use of rinse aid along with the Heat Dry option is needed for proper drying.
	Proper loading of items can affect drying. (See specific loading instructions within this guide.)
	Glasses and cups with concave bottoms hold water. This water may spill onto other items when
	unloading.
	■ Unload the bottom rack first.
	■ Locate these items on the more slanted side of the rack for improved results.

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