Sharp AR-5516N manual Machine replies to ping, However it can not be seen on, Network settings

Page 90

TROUBLESHOOTING

Question

Answer

Page

 

 

 

 

You may be logging in as a non-admin user or using fast user

 

Why does the installation of the

switching.

 

You need to log in as an administrator to install or configure

–

driver software hang?

the driver software. Also, fast user switching is not supported.

 

 

If you are logging in as a non-admin user or using fast user

 

 

switching, log off and log in again as an administrator.

 

 

 

 

 

There may be a network device with the same IP address as

 

 

the machine on the network, and the device that replied to

 

 

ping may not be the machine. (Try "arp -a" command after

 

 

executing ping command.)

 

 

Check the IP address of each device on the network, then

 

 

assign an IP address on the machine.

 

 

• Example: In the list displayed after executing "arp -a"

–

 

command, if the Ethernet address (Physical address) shown

 

 

The machine replies to ping,

on the right side of the IP address (Internet address) is

 

however it can not be seen on the

different from the machine's Ethernet address, another

 

network device with the same IP address replied.

 

network.

 

• Example: If a device replied to ping even the LAN cable is

 

 

 

 

disconnected from the machine, the device has the same IP

 

 

address.

 

 

 

 

 

Security software such as firewall may exclude the

 

 

communication to the machine.

 

 

Disable the security software such as firewall and verify again.

–

 

For information on disabling the function of the security

 

 

software, refer to the manual or online help of the software.

 

 

 

 

 

In the environment the machine is operating, there may be a

 

 

router or a server (DHCP server) with the function to assign

 

 

an IP address. Check the DHCP server and try one of the

 

 

following.

 

 

• Verify the range of the IP address the DHCP server assigns,

 

 

and assign a unique IP address that is out of the range. The

 

 

IP address has to be in the same segment. The

 

 

DHCP/BOOTP/RARP protocol of the machine needs to be

 

Why does the IP address change

disabled.

 

Example: If the range of the IP address the DHCP server

–

every time I turn on the machine?

assigns is from 192.168.0.2 to 192.168.0.32, assign an IP

 

 

address which has not been used in the network from the

 

 

range between 192.168.0.33 and 192.168.0.254. When you

 

 

assign an IP address, make sure that the same IP address

 

 

has not been assigned on multiple devices. The DHCP

 

 

server itself may have the IP address such as 192.168.0.1

 

 

or 192.168.0.254. Please verify.

 

 

• Register the machine on DHCP server in order to assign a

 

 

fixed IP address. (Refer to your DHCP server manual for

 

 

how to configure.)

 

 

 

 

The network settings of the

The configuration of the machine may not have been

 

completed properly. Typically the setup information is not

 

machine are initialised to the

properly registered if you canceled the setup while transferring

Start

factory default every time the

the configuration data to the machine, and if you experienced

Guide

machine is booted.

a network stoppage problem during the setup.

 

 

Please retry the setup procedure again.

 

 

 

 

Why can't I search the device (the

You need to add SC-Scan A and UDP port number "19540" to

 

the firewall exception list. For information on adding SC-Scan

 

scanner function) using SC-Scan

A and UDP port number "19540" to the firewall exception list,

–

A?

refer to the manual or online help of your operating system or

 

 

firewall software.

 

 

 

 

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Contents Operation Guide AR-5520NPage Contents 103 Customising Settings System Settings101 104Introduction Part Names and Functions Toner cartridge Contains toner. p.98 Roller rotating knob Document feeder tray when the Rspf is installedFusing unit paper guide Photoconductive drumOperation Panel Rspf indicator when the Rspf is installed Clear key Preset Ratio selector keys , / indicatorsAuto Image key Auto % / indicator Zoom indicatorPower OFF Power on and OFFPower on Power save modesPaper Paper tray type Paper type Size Weight CapacityLoading Paper Special papersLocks in place Loading PaperLoading the paper tray Load paper into the trayImportant points when inserting paper in the bypass tray Loading the bypass trayUnfold the bypass tray Changing a Trays Paper Size Setting Follow these steps to change a trays paper size settingEnvelopes Customise the bypass tray setting Press the Start key and then the Tray Setting keyChanging bypass trays paper size setting Important points when using the printer modeOperation in COPY, PRINTER, and Scanner Modes Open the document cover/RSPF, and place the original Normal CopyingCopying from the document glass Close the document cover/RSPFCopying from the Rspf Copying books or originals with folds or creases Stream feeding modeRemoving the document cover Originals that can be used in the RspfSelecting the Tray Auto tray switching when there are two or more paper traysMaking a Copy Darker or Lighter Original typesREDUCTION/ENLARGEMENT/ZOOM Setting the Number of CopiesImportant note when making a large number of copies Automatic Ratio SelectionManual Ratio Selection Selecting a preset ratioFine adjustment of the ratio Press the Auto Image key Auto %Press the XY-ZOOM key Press the Copy ratio display keySelected ratio for the vertical direction will be entered Press the Copy ratio display key Bypass tray can only be Used when makingAutomatic TWO-SIDED Copying One-sided copies fromPress the Start key Using the document glassUsing the Rspf Place originals in the RSPF. p.16Image Rotation in Duplex Copying Press a numeric key to enter Setting codePress the Original to Copy key to exit the setting Display returns to the normal number of copies displayPlace original B as shown below TWO-SIDED Copying Using the Bypass TrayCopy original a Vertically-oriented originalDual page Copying Interrupt Copying If Auditing mode is enabledInterrupting a Copy RUN Press the Interrupt key to interrupt the copy runSort COPY/GROUP Copy Convenient Copy FunctionsRotating the Image 90 Degrees Rotation Copy This section explains major convenient copy functionsIf the memory becomes full Press the SORT/GROUP key To select the desired ModePlace the originals. p.16 If the paper output tray becomes fullMode is selected in the order 2 1 , Off To select the desired modeUsing 2 in 1 / 4 in 1 copy in combination with sort copy Press the 2 in 1 / 4 in 1 keySelect the setting code by pressing a numeric key Setting the layout patternUse the 2 in 1 / 4 in 1 key / to access the setting Press the 2 in 1 / 4 in 1 key To exit the settingPlace the originals Creating Margins When Copying Margin ShiftSelect the location of the margin Press the Margin Shift keyPress the Erase key Select the desired erase mode Erasing Shadows around the Edges of a CopyClick the Print button Basic PrintingMake sure that Sharp AR-XXXX is selected as the printer Print dialog box will appearOpening the Printer Driver from the Start ButtonPrinter Driver Setting Screen Select the order of the pages Setting Advanced Print FunctionsPrinting Multiple Pages on ONE page N-Up Printing LandscapeFit To Paper Size Fitting the Printed Image to the PaperRotating the Print Image 180 Degrees Rotate 180 degreesText To Black/Vector To Black ENLARGING/REDUCING the Print Image ZoomPrinting Faint Text and Lines in Black Select the zoom ratioAdjusting the Brightness and Contrast of the Image Sided Book Sided Tablet Vertical Horizontal TWO-SIDED PrintingPrinting result Bound at the side Bound at the topUser Settings Saving Frequently Used Print SettingsSaving Settings AT the Time of Printing Using saved settingsThis chapter explains how to use the scanner functions Flow chart shown below provides an overview of scanningScanning Overview Device server tab Favorites tab Properties button Disconnect buttonFavorites list window Delete buttonPress the Scan key Scanning Using the Keys on the MachineScanning from the operation panel of the machine Press the Scan Menu key to begin scanningOutline of Button Manager Scan Setup area Set the scan conditionsClick to save your settings and exit the dialog box TabButton Manager Settings Button Manager scan menu factory defaultDisplay/Button Application that starts Manager menu Select Sharp MFP Twain U, and click the Select button Scanning from Your ComputerScanning from a TWAIN-COMPLIANT Application Click the Preview buttonScanner driver settings p.52 Specify the scanning area and set the scan preferencesScanner driver settings Set-up screenRotate button Preview screenPreview screen Image Size buttonScanning from a WIA-COMPLIANT Application Windows XP/Vista Click the Scan buttonScan screen WIA driver will appear Scanning from the Scanner and Camera Wizard Windows XP Click the Finish buttonScanner and Camera Wizard will appear Exposure level indicators show the current setting Adjusting the Automatic Exposure LevelMake sure that the Rspf indicator is lit Auto indicator Auto stops blinking and lights steadilyWhen finished, close the Web HOW to Access the WEBConfiguring from the Web About the WEBMonitoring the Status of the Machine Status TAB Printer Status windowStatus Information Display the printer status System Status window Configuring the Network Settings Network Settings TAB Network Settings window10 IPv6 IPv6 Default GatewayHost Name DHCPv6SysContact SysName Snmp Configuration windowAuthentic Community SysLocationFilter Configuration window IPv6 Filter Mode Filter ModeIP Filter Mode MAC Address Filter Config Filter address1-10Port Configuration window RAW PrintTelnet Managing the System Information System Information TAB System Information windowMAC Address Firmware Version Password window New PasswordRe-enter New Password Re-enter the new password Reset window Reboot Reset to Factory DefaultSystem Settings Left edge 10 mmPattern 300 dpiMinimum Explanation Number50% Short beepEnter the desired setting code by pressing a numeric key Selecting a Setting for a System SettingBase settings Press the Light key to complete the settingsAuditing Mode Settings Settings for Auditing ModeAuditing Mode Factory default settingsSelecting Auditing Mode Settings For the setting codes, see Auditing Mode Settings p.73Account number change Auditing modeAccount number entry Account number deletionResetting account Copying when Auditing mode is enabledAny one of the alarm indicators Is lit or blinking TroubleshootingThis chapter describes troubleshooting and misfeed removal Any one of the alarm indicators , , , , is lit or blinkingMACHINE/COPYING Problems Pieces of paper inside machine Problem Cause and solution Misfeed occursPaper is not loaded properly Paper misfeed Too much paper is loaded in the trayOriginal smudged or blotchy Display or the Original Data indicator Data is BlinkingAny other indicators are lit Copies Transfer charger is dirty 102Printer driver has not been installed properly Printing and Scanning ProblemsProblem Cause and solution Machine is set to off-line mode Machine is not correctly connected with your ComputerUneven Printed, but the print data has notBeen printed completely Printed image is dirtyYou have not specified a suitable resolution Brightness and contrast settings are not suitablePoor scanning quality There is not enough machine memory Networking FAQ Connector? What can I do by using the smallPush switch next to the LAN How can I configure an IPMachine Running the configuration utility Set the IP AddressWhy does the installation Driver software hang?Factory default every time Why does the IP address changeNetwork settings Machine is bootedHow can I disable security Question Answer Why cant I connect to the deviceScanner function using What is the default user nameReplacement Indication Cause and solution MaintenanceIndicator Required indicator Toner cartridgeRemove the misfed original Misfeed RemovalMisfeed in the Rspf Section aMisfeed indicator will go out Misfeed in the Bypass TraySection C Misfeed in the Machine Misfeed in the paper feed areaClose the front cover and side cover Misfeed in the fusing area Allow easier removalMisfeed in the transport area Close the side coverBe careful not to tear the misfed paper during removal Misfeed in the Upper Paper Tray Close the upper paper trayPush the upper paper tray in completely Remove the misfed paper Misfeed in the Lower Paper TrayOpen the lower side cover Close the lower side coverRequired indicator Replacing the Toner CartridgeTotal output count Checking the Total Output Count and Toner LevelChecking the Total Output Count Total copy countChecking the Toner Level Press the Light key to return to the normal displayDisplay will show Routine Maintenance Cleaning the Document Glass and RSPF/DOCUMENT CoverCleaning the Bypass Tray Paper Feed Roller Cleaning the Transfer ChargerHOW to Manually Reset the Network Settings of the Machine Peripheral Devices AR-5520N AR-5516NSheet Paper Feed UNIT/2 X 250-SHEET Paper Feed Unit SpecificationsReversing Single Pass Feeder Part namesStore the supplies in a location that is Storage of SuppliesProper Storage Store paper in the wrapper and lying flatOperation Guide

AR-5520N, AR-5516N specifications

The Sharp AR-5516N and AR-5520N are versatile multifunction printers designed to meet the demands of both small and medium-sized businesses. These models offer a blend of robust features, high-quality output, and advanced technology, providing users with effective solutions for their document management needs.

One of the standout features of the AR-5516N and AR-5520N is their impressive print speeds. The AR-5516N can produce up to 16 pages per minute (ppm), while the AR-5520N pushes this to an efficient 20 ppm. This high-speed printing capability reduces waiting times, allowing users to complete their tasks more efficiently. Furthermore, both models support a maximum resolution of 600 x 600 dpi, ensuring crisp and clear outputs for text and graphics.

Both printers come equipped with a user-friendly control panel that simplifies the operation. The intuitive interface features a large LCD display that allows users to easily navigate through settings and perform various functions. Additionally, the AR-5520N includes an optional document finisher, which can enhance productivity by automating stapling and collating tasks.

In terms of paper handling, these printers are well-prepared to accommodate varying document sizes and types. The AR-5516N comes with a standard paper capacity of 250 sheets, which can be expanded with additional trays for higher volume printing. The AR-5520N likewise supports a similar enhancement, making it ideal for businesses that require flexibility in their printing tasks.

Both models utilize Sharp's advanced imaging technology, ensuring that print quality remains consistent over time. They feature the Sharp Original Developer System, which works in tandem with Sharp's imaging drum to produce high-quality prints and reduce maintenance frequency.

Connectivity is another crucial aspect for modern offices, and both models support multiple interfaces, including USB and network options, facilitating easy integration into existing systems. Moreover, they are compatible with various operating systems, which enhances their versatility.

The AR-5516N and AR-5520N are designed with energy efficiency in mind, incorporating features such as low power consumption and energy-saving modes. This not only helps reduce operational costs but also supports environmentally responsible practices.

Together, the Sharp AR-5516N and AR-5520N exemplify a commitment to innovation, quality, and efficiency in document handling. Their robust feature set, coupled with advanced technology, positions them as reliable solutions for businesses seeking to enhance their productivity and streamline their workflows.
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