Sunbeam FT user manual Problem Possible Cause Solution

15-0906-797_FT_InstrMan_v5.qx 12/1/06 10:22 AM Page 18

TROUBLESHOOTING YOUR MR. COFFEE® COFFEEMAKER

Your MR. COFFEE® Coffeemaker has been carefully designed to give you many years of trouble-free service. In the unlikely event that your new coffeemaker does not operate satisfactorily, please review the following potential problems and try the steps recommended BEFORE you call an Authorized Sunbeam Service Center.

PROBLEM	POSSIBLE CAUSE	SOLUTION
THE “BREW NOW”/ON	• The appliance is unplugged.	• PLUG UNIT IN.
LIGHT DOES NOT LIGHT UP	• There’s a power outage.	• WAIT FOR POWER TO
		BE RESTORED.
THE COFFEE IS	• The appliance is unplugged.	• PLUG UNIT IN.
NOT BREWING	• There’s a power outage.	• WAIT FOR POWER TO
		BE RESTORED.
	• The water reservoir is empty.	• CHECK THE WATER
		WINDOWS.
	• The filter basket is not	• INSERT FILTER BASKET
	properly inserted.	CORRECTLY.
	• The decanter is not	• PLACE DECANTER
	placed all the way on	CORRECTLY ON
	the warmer plate.	WARMER PLATE.
THE COFFEEMAKER	• There are no coffee grounds	• ADD THE DESIRED
ONLY BREWS WATER	in the filter basket.	AMOUNT OF COFFEE
		TO THE FILTER.
THE COFFEEMAKER	• The coffeemaker needs cleaning.	• CLEAN COFFEEMAKER
BREWS SLOWLY		AS DESCRIBED IN
		“CLEANING AND
		MAINTAINING” SECTION.
THE FILTER BASKET	• The filter basket is not	• INSERT FILTER BASKET
OVERFLOWS	properly inserted.	CORRECTLY.
	• The decanter is not	• PLACE DECANTER
	placed all the way on	CORRECTLY ON
	the warmer plate.	WARMER PLATE.
	• The decanter lid is	• PLACE LID ON THE
	not on decanter.	DECANTER.
	• Too many coffee grounds	• REMOVE FILTER DISCARD
	were placed in the filter.	GROUNDS. IF PAPER
		FILTER, REPLACE. IF
		PERMANENT FILTER,
		RINSE. BEGIN BREWING
		PROCESS AGAIN.
	• The decanter was removed from	• TURN OFF AND UNPLUG
	the warmer plate for more than	THE UNIT. ALLOW TO
	30 seconds.	COOL. WIPE UP THE
		SPILL. DO NOT SET HOT
		DECANTER BACK ON THE
		WET WARMER PLATE OR
		IT MIGHT CRACK.

TROUBLESHOOTING YOUR MR. COFFEE® COFFEEMAKER

PROBLEM	POSSIBLE CAUSE	SOLUTION
THE COFFEE IS NOT HOT	• There’s a power outage.	• WAIT FOR POWER TO
		BE RESTORED.
	• Auto SHUT-OFF has been activated. • FOR BEST RESULTS,
		BREW A FRESH POT OF
		COFFEE.
THE COFFEE TASTES BAD	• Coffee grounds other than	• USE COFFEE GROUNDS
	for an automatic drip coffeemaker	RECOMMENDED FOR
	were used.	AUTOMATIC DRIP
		COFFEEMAKERS.
	• The ground coffee-to-water ratio	• USE CORRECT GROUND
	was unbalanced.	COFFEE-TO-WATER
		RATIO.
	• The coffeemaker needs cleaning.	• CLEAN COFFEEMAKER
		AS DESCRIBED IN
		“MAINTAINING YOUR
		COFFEEMAKER”
		SECTION.
THE GROUNDS ARE IN	• The filter is not properly seated	• SEAT FILTER PROPERLY
THE COFFEE	in the basket.	WITHIN THE FILTER
		BASKET.
	• The filter collapsed.	• REMOVE FILTER AND
		REPLACE.

Do you still have questions? You can call us toll-free at the MR. COFFEE® Consumer Service Department, 1-800-MR COFFEE (1-800-672-6333)or you can visit us at

www.mrcoffee.com.

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