Trouble shooting guide (continued)
Espresso does not have any | Not enough coffee in filter. | See "Guide to the perfect espresso" |
crema. |
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Handle comes off during group. | Coffee tamped too hard. | Tamp the coffee grounds lighter. |
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| Coffee grind is too fine. | Change to a coarser grind of coffee. |
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| Filter handle is not attached correctly, | Ensure the handle is firmly positioned |
| or has not been tightened sufficiently. | onto the group head. See "Guide |
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| to the perfect espresso" pg16. |
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| Top edge of filter is not free of coffee | Clean around the edge of the filter and |
| grinds. | wipe the group head clean of coffee. |
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| The group head is dirty. | Wipe group head with a damp cloth. |
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| The group head is defective. | Contact a Sunbeam Service Centre. |
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| Group head rubber seal is worn or | Contact a Sunbeam Service Centre. |
| damaged. |
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Coffee is too cold. | Cups, filter basket and | |
| group handle are cold. | See "Guide to the perfect |
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| espresso" pg 16. |
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| If making a cappuccino or latte | Ensure that milk is heated properly |
| the milk may not be heated enough. | during texturing, but be sure not to boil |
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| the milk. See "Guide to milk texturing" |
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| pg 18. |
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No steam from the steam nozzle. | Steam nozzle is blocked. | See "Care & Cleaning" pg 22. |
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| 'STEAM' mode is not selected. | Press the 'STEAM' button so it is |
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| illuminated. |
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Not enough froth when frothing | Milk is not fresh. | Ensure the milk is fresh. |
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| Milk temperature is too warm | Ensure that the milk is well refrigerated |
| to begin with. | before use. |
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| Jug | For best texturing results use a stainless |
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| steel jug and if possible refrigerate or |
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| run the jug under cold water before use. |
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| Steam nozzle is blocked. | See "Care & Cleaning" pg 22. |
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| Milk has been boiled. | Start again with fresh, chilled milk. |
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| Steam nozzle not in correct position. | Position steam nozzle just below the |
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| surface of the milk. |
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