Sunbeam EM3800, EM3600 manual Trouble Shooting guide, Coffee is too cold, Uneven cup filling

Trouble Shooting guide (continued)

Espresso does not have any	Not enough coffee in filter.	See "Guide to the perfect espresso"
Crema.		pg 15.
Handle comes off during group.	Coffee tamped too hard.	Tamp the coffee grounds lighter.
	Coffee grind is too fine.	Change to a coarser grind of coffee.
	Filter handle is not attached correctly,	Ensure the handle is firmly positioned
	or has not been tightened sufficiently.	onto the group head.
		See "Guide to the perfect espresso"
		pg 15.
	Top edge of filter is not free of coffee	Clean around the edge of the filter and
	granules.	wipe the group head clean of coffee.
	The group head is dirty.	Wipe group head with a damp cloth.
	The group head is defective.	Contact a Sunbeam Service Centre.
	Group head rubber seal is warn or	Contact a Sunbeam Service Centre.
	damaged.
Coffee is too cold.	Cups, filter and filter hand are cold.	Pre-heat cups, filters, handle and
		filter. See "Guide to the perfect
		espresso" pg 15.
	If making a cappuccino or latte	Ensure that milk is heated properly
	the milk may not be heated enough.	during texturing, but be sure not to boil
		the milk. See "Guide to milk texturing"
		pg 16.
No steam from the steam nozzle.	Steam nozzle is blocked.	See "Care & Cleaning" pg 20.
Not enough froth when frothing	Milk is not fresh.	Ensure the milk is fresh.
	Milk temperature is too warm.	Ensure that the milk is well refrigerated
		before use.
	Jug.	For best texturing results use a stainless
		steel jug and if possible refrigerate or
		run the jug under cold water before use.
	Steam nozzle is blocked.	See "Care & Cleaning" pg 20.
	Milk has been boiled.	Start again with fresh, chilled milk.
Uneven cup filling.	Uneven tamping or obsruction in the	Ensure coffee is tamped evenly
	pouring spouts.	and check that there is nothing
		obstructing the pouring spouts.

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