Copies of the I/B. Please reproduce them without any changes except under special instruction from Team International USA. The pages must be reproduced and folded in order to obtain a booklet A5 (+/- 148.5 mm width x 210 mm height). When folding, make sure you keep the good
numbering when you turn the pages of the I/B. Don’t change Fax +1 305 430 9692 the page numbering. Keep the language integrity. Print only
what is inside the frame.
If the appliance should become defective within the warranty period and more than 30 days after date of purchase, do not return the appliance to the store: often, our Customer Service Representatives can help solve the problem without having the product serviced. If servicing is needed, a Representative can confirm whether the product is under warranty and direct you to the nearest service location.
If this is the case, bring the product, or send it, postage prepaid by the user (all Kalorik customers are responsible for the initial shipment back to the warranty center), along with proof of purchase and a return authorization number indicated on the outer package, given by our Customer Service Representatives. Send to the authorized RollieTM Service Center (please visit our website at www.tryrollie.com or www.kalorik.com, or call our Customer Service Department for the address of our authorized RollieTM Service Center).
When sending the product, please include a letter explaining the nature of the claimed defect.
If you have additional questions, please call our Customer Service Department (please see below for complete contact information), Monday through Thursday from 9:00am - 5:00pm (EST) and Friday from 9:00am - 4:00pm (EST). Please note hours are subject to change.
If you would like to write, please send your letter to:
RollieTM Customer Service Department
Team International Group of America Inc. dba. Kalorik 1400 N.W 159th Street, Suite 102
Miami Gardens, FL 33169 USA
Or call:
Toll Free: +1
Only letters can be accepted at this address above. Shipments and packages that do not have a return authorization number will be refused.
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