Wells OC-2HG Troubleshooting Suggestions, Symptom Possible Cause Suggested Remedy, Fan

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TROUBLESHOOTING SUGGESTIONS

CAUTION: ELECTRICAL SHOCK HAZARD

Removal of any cabinet panel will result in exposed electrical circuits. Any procedure requiring the removal of any cabinet panel must be performed by a qualified technician only.

CAUTION: ELECTRICAL SHOCK HAZARD Fuse replacement may expose dangerous voltages.

Fuse replacement must be performed by a qualified technician.

NOTE: There are no user serviceable components in the appliance. In all cases of damage or component malfunction, contact your Authorized Wells Service Agency for repairs.

304621 Operation Manual for OC-2HG Convection Oven/Combo Cook Center

SYMPTOM

POSSIBLE CAUSE

SUGGESTED REMEDY

No power to appliance

Circuit breaker off or tripped

Reset circuit breaker

 

 

 

 

Power cord unplugged or

Check power cord

 

damaged

Plug in or repair as required

 

 

 

 

Fuse blown or loose

Check power fuses. If blown,

 

 

correct problem and replace

 

 

fuses

 

 

 

Oven will not heat

Power switch turned to OFF or

Turn power switch ON

 

FAN

 

 

Temperature control not set

Set to desired temperature

 

 

 

 

Fan switch OFF

Turn fan switch to HIGH or LOW

 

 

 

 

Oven door not closed

Be sure door is closed and

 

 

latched

 

Hi-limit control tripped on

Allow oven to cool

 

excessive oven temperature

Hi-limit will reset

 

 

 

 

Damaged controller or internal

Contact Authorized Wells

 

components

Service Agency for repairs

Door pops open during cook

Hinge out of adjustment

Adjust hinge

cycle

 

 

 

 

 

Griddle will not heat

Temperature control not set

Set to desired temperature

 

 

 

 

Damaged controller or internal

Contact Authorized Wells

 

components

Service Agency for repairs

Griddle heats unevenly

Damaged controller or internal

Contact Authorized Wells

 

components

Service Agency for repairs

 

 

 

One or both hotplates will not

Temperature control(s) not set

Set to desired temperature

heat

 

 

Damaged controller or internal

Contact Authorized Wells

 

 

components

Service Agency for repairs

 

 

 

272

ERROR CODES

In all instances of controller error,

contact your Authorized Wells Service Agency for repairs.

F1 Relay closed or relay ohms low when not cooking

F2 Actual temperature greater than T-SET MAX +60ºF (±35ºF) F3 Open temperature sensor

F4 Shorted temperature sensor

F5 Relay open or relay ohms high when cooking

F6 No 60 Hz (Cycles per second other than 60 Hz detected)

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Contents Important do not Discard this Manual Model OC-2HGLimited Warranty Statement Specifications Table of ContentsIntroduction Features & Operating Controls Description Function HOT Surface Precautions and General InformationAgency Listing Information Electric Shock HazardRisk of Personal Injury InstallationService Technician Installation Notes Unpacking & InspectionInstalling Optional Casters Installing LegsEquipment SET-UP Risk Damage Electrical Connections Must be Made by aElectrical Shock Hazard Minutes Racks OperationSuggested Cooking Times Convection Oven Product Temp Time NumberOperation Convection Oven Operating Instructions Manual Cook ModeProgram Cook Mode Temperature Offset ModeOperation Hotplate Operating Instructions Operation Griddle Operating InstructionsTools Oven Cleaning InstructionsDaily Cleaning FrequencyWeekly Cleaning Griddle Exterior Griddle Cleaning Instructions Important Never USE Steel Wool to Clean the Griddle Surface During USEHotplate Cleaning Instructions Precautions Preventative MaintenanceFAN Troubleshooting SuggestionsSymptom Possible Cause Suggested Remedy Error CodesExploded View and Parts List Exploded View and Parts List Exploded View and Parts List Grommet 7/8 O.D Exploded View and Parts List ASSY, Cavity Terminal BLOCK, 3 Pole Wiring Diagram Prep TOP Venting KIT Used When Cooking ProteinDescription Oven Stacking KIT