]Before You Call For Service
Check the following list to be sure a service call is necessary.
Part or all of the appliance does not work.
0 Check to be sure plug is securely inserted into receptacle. 0 Check or
•Check power supply.
•Check if surface and/or oven controls have been properly set. See pages 8 and 11.
•Check if oven door is unlocked after a
•Check if oven is set for a delayed cook or clean program. See page 14.
Surface or oven elements fail to operate or heat food.
(On Canadian models, the right front element on glass- ceramic cooking surfaces will not operate during a
cycle.)
•Check to be sure plug is securely inserted into receptacle.
•Check or
•Check power supply.
•Check if surface and/or oven controls have been properly set. See pages 8 and 11.
•Check if coil element is properly installed. See page 9.
•Check if oven is set in a delayed oven operation.
•Check to see if coil elements need to be replaced.
1.Tiny scratches or abrasions.
•Check to make sure cooktop and pan bottom are clean. Do not slide glass or metal pans across top. Make sure
pan bottom is not rough. Use the recommended cleaning agents. See page 18.
2.Metal marks,
•Do not slide metal pans across top. If it happens clean when cool with Cooktop Cleaning Creme. See page 18.
3.Brown streaks and specks.
•Spills not removed promptly. Wiping with a soiled cloth or sponge. Pans bottom not clean.
4.Areas with a metallic sheen.
•Mineral deposits from water and food.
5.Pitting or flaking.
•Sugary boilovers that were not removed promptly. See page 18.
Baking results are not what you expected.
•Check the oven temperatureselected. Make sure oven is preheated when recipe or directions recommend preheat.
•Check rack and pan positions. See page 12.
•Use correct pan. Dark pans produce dark browning. Shiny pans produce light browning. See "Cooking Made Simple" booklet for more information on bakeware.
•Check the use of foil in the oven, Never use foil to cover an entire oven rack. Place a small piece of foil on the rack below the pan to catch spillovers.
•Check pan placement. Stagger pans when using two racks. Allow
•Make sure the oven vent has not been blocked. See page 12 for location.
•Check to make sure range is level.
Baking results differ from previous oven.
•Temperatures often vary between a new oven and an old one. As ovens age, the oven temperature often "drifts" and
may become hotter or cooler. See page 7 for instructions on adjusting the oven temperature.
NOTE: It is not recommended to adjust the temperature if only one or two recipes are in question.
Food not broiling properly.
•Check oven setting. See page 13.
•Check oven rack positions. See page 13.
•Broil element was not preheated.
•Aluminum foil was incorrectly used. Never line the broiler pan insert with foil.
•Oven door was closed during broiling. Leave the doo open to the first stop position (about
Oven smokes excessively during broiling.
•Food too close to element. See page 13 for more informa tion.
•Broiler insert covered with aluminum foil.
•Trim excess fat from meat prior to broiling.
•A soiled broiler pan was used.