Jenn-Air Complete Guide to Oven Troubleshooting and Error Codes

Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power and gas to oven before servicing, unless testing requires power and/or gas.

Component Troubleshooting

Problem	Possible Cause
	Power Outage
	Improperly set oven controls
Part or all of the appliance
does not work	Oven door locked
	Delayed cooking/cleaning
	Poor ground on burner cap
Burners will not ignite; no	Weak or failed spark module
spark at top burner.	Low gas pressure
	No 120 VAC to range
	Micro switch contacts not closing
	Faulty wiring. Bad connection at burner
Burner will not ignite. No	electrode and electrode socket
spark to burner ignitors
when burner knob is rotated
to “LITE” position.	Inoperative spark module
	Electrode dirty. Burner cap dirty
	Cracked or broken electrode, electrode
	wire or electrode socket
	Check for cracked ignitor or pinched
	ignitor wire
	Poor continuity to burner cap
No spark or only random	Bad ground connection or lack of
	continuity to ground or ignitor
spark at one ignitor.
	Cracked or broken ignitor extension lead....
	Shorted valve switch/harness
Unit continues to spark after	Switch has slipped off the valve
knob is turned to OFF
position.

Correction

•Check power supply/circuit breaker

•Verify oven controls are properly set

•Verify oven door is unlocked after a self-clean cycle

•Verify oven is not set for delayed cooking or cleaning program

•Clean burner cap.

•Replace spark module.

•Verify pressure 4” WCP for natural, 10” WCP for LP.

•Verify voltage at wall outlet.

•Check wiring against appropriate wiring diagram, Verify all terminals and connections are correct and tight. Check micro switch contacts.

•Check wiring against appropriate wiring diagram. Verify all terminals and connections are correct and tight.

•Check module according to testing procedures information.

•Clean electrode or burner cap.

•Replace electrode.

•Replace ignitor lead or electrode.

•Clean burner cap and lead.

•Tighten ground connection and correct any breaks in ground path from ignitor path to unit ground path.

•Replace ignitor lead.

•Replace switch/harness. If shorting is caused by excessive spillovers, customer education is advised.

•Carefully reposition switch on valve and rotate from OFF to high, several times to verify switch is not broken.

©2004 Maytag Services 16023417 13