Extron electronic DVS 204 D 12V, DVS 204 12V manual Troubleshooting, Operating problems

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Troubleshooting

This section gives recommendations on what to do if you have problems operating the DVS 204, and it provides examples and descriptions for some image problems you might encounter.

The following are some tips to help you in troubleshooting.

1.Some symptoms may resemble others, so you may want to look through all of the examples before attempting to solve the problem.

2.Be prepared to backtrack in case the action taken doesn’t solve the problem.

3.It may help to keep notes and sketches in case the troubleshooting process gets lengthy. This will also give you something to discuss if you call for technical support.

4.Try simplifying the system by eliminating components that may have introduced the problem or made it more complicated.

5.For sync-related problems: Portable digital projectors are designed to operate close to the video source. Sync problems may result from using long cables or from improper termination. A sync adapter, such as Extron’s ASTA (active sync termination adapter), may help solve these problems.

6.For LCD and DLP projectors and plasma displays: In addition to the sync- related information above, check the user’s manual that came with the projector for troubleshooting tips, as well as for settings and adjustments. Each manufacturer may have its own terms, so look for terms like “auto setup”, “auto sync”, “pixel phase”, and “tracking”.

Operating problems

The table below shows some common operating problems and their solutions.

Problem

Cause

No image appears.

The input signal is

 

incompatible.

 

Freeze mode was

 

entered when the

 

image was black.

 

The scaled output

 

rate is too high for

 

the display.

Solution

Attach an input device that is compatible with NTSC 3.58, NTSC 4.43, PAL, or SECAM. Deactivate freeze mode

Change the scaled output to a compatible resolution.

The image is frozen.

Freeze mode is on.

Deactivate freeze mode.

 

 

If that does not work, unplug the

 

 

power cord from the scaler, then

 

 

plug it back in.

The image is flashing. The scaled output rate is too high for the display.

Change the scaled output to a compatible resolution.

The image is green.

The output sync

 

is configured for

 

sync on green.

Turn off sync on green.

The image is too soft.

The detail level

Change the detail level.

 

needs to be

 

 

changed.

 

DVS 204 • Installation and Operation 2-21

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Contents DVS Instrucciones de seguridad Español Safety Instructions EnglishConsignes de Sécurité Français Sicherheitsanleitungen DeutschApplication examples Rear panel video inputsRear panel video outputs Quick Start DVS 204, cont’d Table of Contents Table of Contents, cont’d One About this Manual Features and OptionsAbout the DVS Options and accessories Introduction, cont’d Installation and Operation Rack mounting Tabletop/desktop placementDVS 204 Installation and Operation Mounting the ScalerDVS Application diagramDVS 204 D rear panel connectors Rear Panel FeaturesOutputs 7 Installation and Operation, cont’d Picture adjustment buttons Front Panel FeaturesInput selection buttons Next button Setting up a DVD sourceOptimizing the System for a DVD Menu buttonMoving through menus by using front panel controls Menus, Configuration, and AdjustmentsMenu overview Signal Input ConfigurationSDI input SDI Output ConfigurationInput 2 Video Type Input 4 Video TypeOutput Signal Resolution and refresh ratesSync Polarity Top and bottom blanking Blanking ConfigurationMemory Preset FormatClear CLR memory preset Save Save memory presetDetail control Advanced ConfigurationRecalling a preset Filter modePulldown detection PAL Film mode detect submenu Blue modeAutoswitch Autosw mode Enhanced Enh modeExit Menu Image AdjustmentsColor, tint, brightness, contrast, centering, sizing System Reset Input ResetEnable Executive Mode Front Panel Security Lockout Executive ModeIR 901 Infrared Remote Control Operating problems TroubleshootingInstallation and Operation, cont’d Three Scaler-initiated messages Error responsesRS-232 Programmer’s Guide Host-to-scaler communicationsSymbol definitions Using the command/response tablesSerial Communication, cont’d Command Ascii Command Response Additional descriptionHorizontal shift Freeze Values Command Ascii Command ResponseUsing the control program Installing the softwareControl Software for Windows Using the help program Serial Communication, cont’d AAppendix DVS 204 Appendix SpecificationsControl/remote decoder/scaler Included parts Part Numbers and AccessoriesAccessories Accessories Part numberTop Firmware Upgrade InstallationU41 U17 U41 U38SDI connector opening SDI card standoff Serial Digital Interface SDI Card InstallationPin socket on back of SDI card Pin connector on main board FCC Class a Notice Extron’s Warranty Extron Electronics, USA
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