GE 960 Series manual Control Troubleshooting, Model 960 Alarms

Page 29

960 Control Troubleshooting

Alarms

The Model 960 continuously monitors itself and sounds an alarm if it detects something wrong. The alarm is a beep that is on for one second and then off for nine seconds.

When the alarm sounds, the display shows the letters “Err” with a number from 1 to 4. The table below lists the Err numbers, a description of each error, the cause of the error, and the solutions. To silence the alarm, press any button on the control. If the error still exists, the control will go back to the alarm condition after 30 seconds.

Model 960 Alarms

Indication

Description

Cause

Solution

Err1

Electronics Failure

Control settings need

Press any key to load default values. Refer to

 

 

reprogramming.

“Programming the Model 960 Control”.

 

 

 

 

Err2

Improper start of

Valve camshaft has been

Press any key to silence the alarm. (Note:

 

regeneration (limit switch

manually rotated during a

Alarm automatically clears at “TIME OF

 

closed when it should be

regeneration.

REGEN”.)

 

open).

Valve camshaft has been

The control will turn the motor on and drive

 

 

manually rotated out of

the camshaft to the proper location.

 

 

“regeneration complete”

 

 

 

position.

 

 

 

Faulty motor.

Replace the control.

 

 

Faulty motor drive.

 

 

Replace the control.

 

 

Faulty switch.

 

 

Replace the control.

 

 

 

 

 

 

 

Err3

Improper finish of

Valve camshaft has been

The control will turn the motor on and drive

 

regeneration (limit switch

manually rotated out of

the camshaft to the proper location.

 

open when it should be

“regeneration complete”

 

 

closed).

position.

 

 

 

Faulty motor.

Replace the control.

 

 

Faulty motor drive.

 

 

Replace the control.

 

 

Faulty switch.

 

 

Replace the control.

 

 

 

 

 

 

 

Err4

Improper control settings (one

One or more settings out of the

Hardness: Adjust range: 3 to 250.

 

or more settings out of the

allowable range.

Capacity: Adjust range: 0.1 to 140.0.

 

allowable range).

 

Refill control: Adjust range: 1 to 99.

 

 

 

Regenerant draw value: Adjust range per

 

 

 

Table 4.

 

 

 

 

 

Problem

 

Possible Cause

 

Solution

 

 

 

 

 

1.

Capacity display stays at 9999

a.

Total system capacity was calculated to be

A. As the water usage continues, the remaining

 

even through there is water

 

a value greater than 9999.

 

capacity will drop below 9999 and then other

 

usage.

 

 

 

values will be shown.

 

 

 

 

 

 

2.

Timer beeps when left arrow

A.

Button is only active in the programming

A.

Refer to the Programming section.

 

button is pressed.

 

mode.

 

 

 

 

 

 

 

3.

Timer does not respond to

A.

Button is not active in the programming

A. Refer to the Regeneration section.

 

REGEN button.

 

mode.

 

 

 

 

 

 

 

 

4.

Timer does not display time of

A.

Transformer is unplugged.

A.

Connect power.

 

day.

B.

No electric power at outlet.

B. Repair outlet or use working outlet.

 

 

C.

Defective transformer.

C.

Replace transformer.

 

 

D.

Defective circuit board.

D.

Replace control.

 

 

 

 

 

5.

Timer does not display correct

A.

Outlet operated by a switch.

A. Use outlet not controlled by switch.

 

time of day.

B.

Power outages.

B.

Reset Time of Day.

 

 

 

 

 

 

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Contents AutotrolPerforma ProSoft Table of Contents Location Selection InstallationWater Line Connection Drain Line ConnectionOverflow Line Connection Battery Back-UpRegenerant Line Connection Electrical Connection Placing Conditioner into OperationProgramming ProSoft Control Conditioner SystemsLevel I Parameters Table Time of DayHardness Time of RegenerationSalt Amount CapacitySpecial Notes for Level II Parameters Level II Parameters TableRefill Control Value 75 Ft3 25 Ft3Parameter Name Level II Programming ParametersGuest Cycle Manual RegenerationRegenerant Draw Value Automatic Regeneration Performa 960 FA Level I Parameters Table Performa 960 FA Control Cycle Filter SystemTime of Regeneration Time of DayFactor a Regenerant DosagePerforma 960 FA Level I Programming Parameters Capacity Settings for Various Size Iron FiltersPerforma 960 FA Level II Programming Parameters Refill Controller Performa 960 FA Level II ParametersRegenerant Draw Value Slow Rinse TimeNormal Metered Water Usage RegenerationReserve Options Injector Screen and Injector Removing the Valve Assembly for ServicingPreventive Maintenance Removing the Control Water Meter MaintenanceDisconnect the turbine probe from the turbine assembly Specifications PSI Pressure GraphsBackwash Position Flow DiagramsService Position Regenerant Refill Position Brining/Slow Rinse Position Purge PositionPerforma Valve Replacement PartsPart Code Description Qty Parts ListBypass ProSoft ControlProblem Possible Cause Solution TroubleshootingValve Troubleshooting Alarms Control TroubleshootingModel 960 Alarms Indication Description Cause SolutionRefer to the Manual Regeneration section Sodium or Calcium Hypochlorite Disinfection of Water ConditionersCalcium Hypochlorite Application