Hoshizaki KM-2000SWH3 IV. Service Diagnosis No ICE Production, Problem Possible Cause Remedy

Page 31

IV. SERVICE DIAGNOSIS

1. NO ICE PRODUCTION

PROBLEM

POSSIBLE CAUSE

 

REMEDY

[1] The icemaker

a) Power Supply

1.

“OFF” position.

1.

Move to “ON” position.

 

will not start

 

 

2.

Loose connections.

2.

Tighten.

 

 

 

 

3.

Bad contacts.

3.

Check for continuity and

 

 

 

 

 

 

replace.

 

 

 

4.

Voltage too high.

4.

Check and get

 

 

 

 

 

 

recommended voltage.

 

b) Fuse (Inside Fused

1.

Blown out.

1.

Check for short circuit

 

 

Disconnect, if any)

 

 

 

and replace.

 

c) Control Switch

1.

“OFF” position.

1.

Move to “ICE” position.

 

 

 

2.

Bad contacts.

2.

Check for continuity and

 

 

 

 

 

 

 

replace.

 

d) Bin Control

1.

Tripped with bin filled

1.

Remove ice.

 

Thermostat

 

with ice.

 

 

 

 

 

 

2. Ambient temperature

2. Increase ambient

 

 

 

 

 

too cool.

 

temperature.

 

 

 

3.

Set too warm.

3.

See “II.2.[d]

 

 

 

 

 

 

 

CONTROLS AND

 

 

 

 

 

 

ADJUSTMENTS, 5) Bin

 

 

 

 

 

 

Control.”

 

 

 

 

4.

Bulb out of position.

4.

Place in position.

 

 

 

5.

Bad contacts or leaks in

5.

Check for continuity and

 

 

 

 

 

bulb.

 

replace.

 

e) High Pressure

1.

Bad contacts.

1.

Check for continuity and

 

Control

 

 

 

replace.

 

f) Transformer

1.

Thermal fuse blown out

1. Replace.

 

 

 

 

or coil winding opened.

 

 

 

 

g) Wiring to

1.

Loose connections or

1.

Check for continuity and

 

Controller Board

 

open.

 

replace.

 

h) Thermistor

1.

Leads short-circuit or

1.

See “II.2.[d] CONTROLS

 

 

 

 

open and High

 

AND ADJUSTMENTS, 1)

 

 

 

 

Temperature Safety

 

Defrost Control.”

 

 

 

 

operates.

 

 

 

 

i) Hot Gas Solenoid

1.

Continues to open in

1. Check for power off in

 

Valve

 

freeze cycle and High

 

freeze cycle and replace.

 

 

 

 

Temperature Safety

 

 

 

 

 

 

 

operates.

 

 

 

 

j) Water Supply Line

1.

Water supply off and

1.

Check and get

 

 

 

 

water supply cycle does

 

recommended

 

 

 

 

not finish.

 

pressure.

 

 

 

2. Condenser water

2.

Check and get

 

 

 

 

 

pressure too low or off

 

recommended

 

 

 

 

and Pressure Control

 

pressure.

 

 

 

 

opens and closes fre-

 

 

 

 

 

 

 

quently to finally operate

 

 

 

 

 

 

 

High Temperature Safety.

 

 

 

 

k) Water Solenoid

1.

Mesh filter or orifice gets

1.

Clean.

 

 

 

 

clogged and water supply

 

 

 

 

 

 

 

cycle does not finish.

 

 

 

 

 

 

2.

Coil winding opened.

2.

Replace.

 

 

 

 

3.

Wiring to Water Valve.

3.

Check for loose

 

 

 

 

 

 

connection or open, and

 

 

 

 

 

 

replace.

31

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Contents Model KM-2000SWF3 KM-2000SRF3 KM-2000SWH3 KM-2000SRH3 Hoshizaki AMERICA, INC Contents Maintenance KM-2000SWF3, KM-2000SWH3 Water-cooled SpecificationsKM-2000SRF3, KM-2000SRH3 Remote air-cooled Condensing Unit Specifications Model URC-20F KM-2000SWF3, KM-2000SWH3 II. General Information ConstructionKM-2000SRF3, KM-2000SRH3 Controller Board Features of Control Products E Controller BoardController Board SOLID-STATE ControlPage Freeze Cycle Beep every 3 sec. = High Evaporator Temperature 127 FMinute Fill Cycle Harvest CycleControl Products HOSHIZAKI001 Board Control Products HOS-001A Board Page Important Water Valve opening is limited to 6 minutes Important Water Valve opening is limited to 6 minutes Controls and Adjustments Setting Time Setting Frequency Checking the Controller Board Page III. Technical Information KM-2000SRF3, KM-2000SRH3 Wiring Diagrams Timing Chart Page Performance Data KM-2000SRF3, KM-2000SRH3 Problem Possible Cause Remedy IV. Service Diagnosis No ICE ProductionController Board Problem Possible Cause Remedy Thermistor Evaporator is Frozen UPAbnormal ICE LOW ICE ProductionOthers Evacuation and Recharge R-404A Removal and Replacement of ComponentsService for Refrigerant Lines Refrigerant RecoveryBrazing Removal and Replacement of Compressor Important Removal and Replacement of Drier Removal and Replacement of Expansion Valve Removal and Replacement of HOT GAS Valve and Line Valve Removal and Replacement of Evaporator Important Page Adjustment of Water Regulating Valve WATER-COOLED Model only Page Removal and Replacement of Thermistor Caution Removal and Replacement of FAN Motor Removal and Replacement of Pump Motor Removal and Replacement of Water ValveRemoval and Replacement of Spray Tubes Page Page Cleaning Procedure Cleaning Procedure Page Sanitizing Procedure Following Cleaning Procedure Maintenance
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Manual 29 pages 20 Kb

KM-2000SWH3, KM-2000SRF3, KM-2000SRH3, KM2000SWF3 specifications

The Hoshizaki KM-2000SRH3 and KM-2000SWH3 are two of the latest innovations in the world of ice-making machines, designed for high-demand commercial settings where reliability and efficiency are key. Known for their durability and performance, these machines are ideal for restaurants, bars, hotels, and other businesses that require a steady supply of ice.

One of the standout features of the KM-2000 series is its production capability. Both models are designed to produce a staggering amount of ice—approximately 2,000 pounds per day. This high output ensures that establishments are never left wanting, meeting the needs of peak service hours without interruption.

Hoshizaki has integrated advanced technologies into these machines to enhance efficiency and reduce downtime. The KM-2000SRH3 and KM-2000SWH3 come equipped with a reliable, self-contained refrigerant system that operates efficiently even in warmer environments. This is particularly important for businesses located in hotter climates, as it ensures that ice production remains consistent throughout the year.

Another notable technology included in both models is the unique crescent-shaped ice that they produce. This type of ice is not only aesthetically pleasing but also offers several functional advantages. The crescent shape allows for excellent cooling properties, making it perfect for drinks, while its hardness and density facilitate longer melting times, ensuring that beverages stay chilled for longer periods.

Additionally, Hoshizaki has incorporated a cleaning and sanitizing system in the KM-2000 series, ensuring that the ice produced is safe and hygienic. This built-in feature is crucial for maintaining health and safety standards in food service operations, reducing the need for manual cleaning and increasing operational efficiency.

In terms of design, both the KM-2000SRH3 and KM-2000SWH3 boast a compact footprint, making them suitable for spaces where size is a constraint. Their stainless steel construction not only adds to their durability but also enhances their visual appeal, fitting seamlessly into any commercial kitchen or bar environment.

Overall, the Hoshizaki KM-2000SRH3 and KM-2000SWH3 ice machines represent a convergence of efficiency, technology, and user-friendly design, making them a top choice for businesses that rely heavily on ice as a part of their service offerings. With their high production capabilities, advanced features, and commitment to quality, these models deliver reliable performance that operators can depend on day in and day out.