Grindmaster Model 3311 manual General Troubleshooting, Problem Probable Cause Remedy

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GENERAL TROUBLESHOOTING

Freezer problems originate from three sources - improper operation, mix problems or mechanical malfunction. Always check for improper operation and mix problems first, as they are the most common cause of most equipment problems.

￿CAUTION: Always disconnect power before attempting any maintenance procedures.

Only a qualified service technician should perform electrical and mechanical adjustments or repairs.

PROBLEM

PROBABLE CAUSE

REMEDY

Machine will not run or freeze down

• Machine not plugged in

• Plug machine in

 

• Circuit breaker tripped or fuse blown

• Reset breaker or replace fuse

 

• Machine in CLEAN or OFF position

• Switch to ON position

 

• Obstructed condenser air flow

• Clean condenser. Allow 6” (15 cm)

 

(Air-cooled units)

on both sides

 

• Compressor not operating

• Check for cause and correct

 

• Dasher not installed

• Install dasher (auger)

 

• Low refrigerant charge

• Check for leaks, repair and recharge

 

 

 

Product too soft

• Consistency setting too loose

• Readjust consistency control

 

• Consistency setting at maximum

• Change to yellow consistency spring

 

(red spring)

 

 

• Product BRIX level too high

• Lower liquid product BRIX level

 

• Too much alcohol in mix

• Lower alcohol content

 

 

 

Product too stiff

• Consistency adjuster set too firm

• Readjust consistency setting or change

 

 

to red spring

 

• Product BRIX level too low

• Increase product BRIX level

 

 

 

Product will not dispense

• Power switch OFF

• Turn power switch ON

 

• Inadequate mix in hopper. Red MIX

• Refill hopper

 

LOW light on

 

 

• Consistency adjuster set too firm

• Readjust consistency setting

 

• Carburetor inlet hole clogged

• Unclog carburetor inlet hole

 

• Drive belt broken or off pulley

• Repair or replace

 

• Drive shaft worn

• Inspect square drive shaft pocket for

 

 

excessive wear, replace

 

• Drive motor failure

• Replace motor

 

 

 

Leakage from drain tube, front of freezer

• Worn or defective shaft seal

• Replace seal and then lubricate at

above drip tray

 

each cleaning

 

• Seal installed incorrectly

• Remove and install seal

 

 

 

Excessive Dispensing Valve Leaks

• Worn or defective o-ring(s)

• Replace and lubricate

 

 

 

Clicking sound from inside machine

• Low voltage

• Use dedicated circuit with proper

 

 

rating

 

• Extension cord is used

• Connect directly to power source or

 

 

use power cord of proper size

 

 

 

Thumping sound from inside machine

• Worn belt

• Replace belt

 

 

 

Scraping sound during freeze down

• Frozen product scraping off of

• Sound should go away when product

 

cylinder walls

is frozen to proper consistency

 

• No product in machine

• Fill with product

 

 

 

Premature seal wear

• Incorrect installation of dasher

• Advise careful installation

 

• Improper drive shaft clearance

• Adjust to proper

 

• Incorrect shaft alignment

• Align shaft

 

 

 

Merchandiser light flickers when freezer

• Low voltage

• Connect freezer to dedicated circuit

cycles

 

with proper rating

 

 

 

If you still need help, call our Service Department at (800) 695-4500 (Monday through Friday 8am - 8pm EST) or an authorized service center in your area. Please have the model and serial number ready so that accurate information may be given. Prior authorization must be obtained from Grindmaster’s Technical Services Department for all warranty claims.

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Model 3311

 

 

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Contents Model 3311 Beverage Freezer Manual Page Table of Contents OPERATOR’S Safety Precautions Freezer Application and SpecificationsModel Product TipsFreezer Specifications Carburetor AssemblyMix Considerations General Installation Shipment TransitWill cause serious damage to spinner Avoid injuryReview hopper contents to make sure all parts are available Operation and Adjustments Accessory InstallationHow to Operate Mix Low FunctionConsistency Adjustment Figure JDisassembly and Cleaning Care and CleaningDrain and Rinse Tight. Do not use tools to tighten knobs Sanitizing and Refilling Figure CC Insert Retaining PinMaintenance Clean-In-Place Procedure Daily CleaningSuggested Daily Maintenance Parts Replacement SchedulePreventative Maintenance Procedure Every 6 to 12 Months How to Clean Exposed Filter Air-Cooled Unit Only How to Clean Concealed Filter Air-Cooled Unit OnlyHow to Adjust Belt How to Change Back Lit Sign Merchandiser BulbGeneral Troubleshooting Problem Probable Cause RemedyCheck List Exploded View Model 115V Air-Cooled Model Description Item noExploded View Model 220V Air-Cooled Model Part Number DescriptionExploded View Model 115V Water-Cooled Model Model Base Assembly 115V Air-Cooled Model Part Description NumberModel Base Assembly 220V Air-Cooled Model Part Number DescriptionModel Base Assembly 115V Water-Cooled Model Model Electrical Box Assembly 115V Model AC/WC Units Model Electrical Box Assembly 220V Air-Cooled Model Model Wiring Diagram 115V Air-Cooled Model Model Wiring Diagram 220V Air-Cooled Model Model Wiring Diagram Water-Cooled Model Model 3311 Compressor Wiring Model Ladder Diagram 115V Air-Cooled Model Model Ladder Diagram 220V Air-Cooled Model Model Ladder Diagram 115V Water-Cooled Model Model 3311 AC/WC Units Spinner Hook-Up 115V Model 220V Model Model Refrigeration 115V Air-Cooled Model Model Refrigeration 220V Air-Cooled Model Model Refrigeration 115V Water-Cooled Model Model Refrigeration Schematic AC Units 115V & 220V Models Model Refrigeration Schematic Water-Cooled Model Model Grindmaster Corporation Form # WH-312-03 W0600110

Model 3311 specifications

The Grindmaster Model 3311 is a state-of-the-art coffee grinder designed for commercial use, particularly favored by coffee shops and restaurants that prioritize precision and consistency in their coffee preparation. This grinder stands out for its robust construction, user-friendly features, and advanced grinding technologies.

One of the main features of the Grindmaster Model 3311 is its high-capacity grinding capabilities. The grinder is equipped with a powerful motor that allows for fast and efficient operation, making it an ideal choice for high-demand environments. It can handle large volumes of beans, grinding them quickly without overheating, which ensures that the coffee's essential flavors and aromas are preserved.

Technologically, the Model 3311 utilizes a set of precision-engineered burrs to achieve uniform particle size. This is crucial because consistent grind size is essential for optimal extraction during brewing, directly impacting the taste and quality of the coffee. The burrs are designed for longevity and can be easily adjusted to customize the grind settings based on the specific needs of different coffee beverages.

Another significant characteristic of the Grindmaster Model 3311 is its intuitive control panel, which allows baristas to easily adjust grind settings and monitor the grinding process. The user-friendly interface features clear indicators and easy-to-use buttons, making it accessible for staff at all skill levels. This design ensures that any operator can quickly become proficient in using the grinder, leading to improved efficiency in busy café environments.

The grinder also features a large bean hopper, capable of holding a considerable amount of coffee beans, which reduces the frequency of refills. This is particularly beneficial during peak service hours, allowing for uninterrupted operation. Additionally, the grind chamber has anti-static technology, minimizing coffee dust and ensuring a clean workspace.

Maintenance is straightforward with the Grindmaster Model 3311, thanks to its accessible design. Regular cleaning and upkeep are essential for maintaining performance, and the model has been engineered to facilitate these tasks without needing extensive disassembly.

In conclusion, the Grindmaster Model 3311 is a remarkable coffee grinder that combines robust performance with user-friendly features. Its high-capacity grinding, advanced burr technology, intuitive controls, and easy maintenance make it a top choice for coffee professionals who demand quality and efficiency. With this grinder, users can expect to deliver exceptional coffee experiences to their customers every time.