GE Monogram ZDP48N6D, ZDP48L6R, ZDP48N4G, ZDP48L6D, ZDP36L4D Problem Possible Cause Oven will not

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Questions?

Before you call for service…

		The Problem Solver

			Stainless Steel Range

	PROBLEM	POSSIBLE CAUSE

	OVEN WILL NOT	• Plug on the range is not completely inserted in the electrical outlet.
	WORK	• A fuse in your home may be blown or the circuit breaker tripped.

		• The oven controls are not properly set.
		• The oven controls are set for cleaning. If necessary, allow the oven to
		cool then open the door.

	OVEN WILL NOT	• The controls are not properly set.
	SELF-CLEAN

	48″ MODELS:	• When the oven is set for cleaning, only the surface burners may
	UNABLE TO USE THE	be used. The companion oven, the griddle and/or the grill cannot
	COMPANION OVEN,	be used.
	GRIDDLE AND/OR
	GRILL WHEN
	SELF-CLEANING

	“CRACKING” OR	• This is normal. This is the sound of the metal heating and cooling
	“POPPING” SOUND	during both the cooking and cleaning functions.
	DURING CLEANING

	EXCESSIVE SMOKING	• Excessive soil. Press the OFF selector button. Open the windows to
	OCCURS DURING	rid the room of smoke. Wait until the DOOR LOCKED light goes
	CLEANING	off. Wipe up excess soil and reset the clean cycle.

	STRONG ODOR FROM	• An odor from the insulation around the inside of the oven is normal
	SELF-CLEAN CYCLE	for the first few times the oven is used. This is temporary.

	OVEN NOT CLEAN	• The oven was heavily soiled. Clean up heavy spillovers before starting
	AFTER A CLEAN	the clean cycle. Heavily soiled ovens may need to self-clean again.
	CYCLE	• The oven controls are not properly set. See the Self-Cleaning section.

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Contents Ge.com Contents IntroductionBefore sending in this card, please write these Before using your rangeIf you need service Numbers hereImportant Safety Notice Safety PrecautionsAvis Important DE Sécurité Précautions DE SécuritéBefore performing any service Ces surfaces peuvent être chaudes et vous brûler Une température Interne d’au moins 180FSurface Cooking Cuisson DE Surface Surface Cooking Cuisson DE Surface SELF-CLEANING Oven OvenFour Four AutonettoyantDesign Information To light a burner How to select flame sizeElectronic ignition & automatic reignition Dual-flame burners Cookware Wok cookingGourmet Radiant Tray Excessive grill flare-ups and flamingGrill grates To season the grill grateDo not leave the grill unattended while it is on Using the grillGourmet Radiant Tray Grilling hints Before using the griddleGriddle assembly should not be removed for cleaning Using the griddle Seasoning the griddle Surface CookingHow to set the oven controls Oven racksHow to set companion oven controls How to set companion oven control for proofingPreheating Aluminum foil Pan placementBaking pans/sheets What is convection cooking? Paper and Plastic How to set the ovens for broilingConvection cookware Broiling guide Before a clean cycle How to Set oven for self-cleaningAfter a clean cycle Companion standard cleanDo not use a steel-wool pad it will scratch the surface Control panel and knobs Oven heating elementsStainless steel To remove Oven light bulbsBroiler pan and grid To replaceSealed burner assemblies Do not use a steel wool pad it will scratch Burner capsBurner grates SurfaceCare and Cleaning Drip trays, drip tray liners and drain tubesGriddle Lift-Off Oven Door GrillBackguards and shelf Questions? Before you call for service… Problem Solver RandomlyProblem Possible Cause Oven will not GE Answer Center Stainless Steel Range Stainless Steel Range Your Monogram Range Warranty Warrantor General Electric Company, Louisville, KYRegistration Ownership Product Consumer Consumer Product Ownership Registration