GE Monogram ZDP36L4R, ZDP48L6R Questions? Before you call for service… Problem Solver, Randomly

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Questions?

Before you call for service…

 

 

 

 

The Problem Solver

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Stainless Steel Range

 

 

 

 

 

 

 

 

 

 

 

PROBLEM

POSSIBLE CAUSE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BURNERS DO NOT

• Electrical plug is not plugged into a live power outlet.

 

 

LIGHT OR SPARK

• Gas not turned on.

 

 

 

 

 

 

 

RANDOMLY

 

 

 

 

 

 

 

• Burner parts not replaced correctly.

 

 

 

 

 

 

 

 

• Holes in the simmer rings or slits in the burner rings are clogged.

 

 

 

• Clogged orifice, or wet burners or electrodes.

 

 

 

 

 

 

 

 

 

 

 

 

 

BURNERS HAVE

• Burner parts not replaced correctly.

 

 

 

YELLOW OR

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

YELLOW-TIPPED

 

 

 

 

 

 

 

 

 

FLAMES

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

A. Yellow flames: Call for

 

B. Yellow tips on outer cones:

C. Soft blue flames: Normal

 

 

 

 

service.

 

Normal for LP gas.

for natural gas.

 

 

 

• If burner flames look like (A), call for service. Normal burner flames

 

 

 

 

should look like (B) or (C), depending on the type of gas.

 

 

 

 

 

 

 

 

 

 

 

 

BURNER FLAMES

• If cooktop is connected to LP gas, contact the person who installed

 

 

VERY LARGE

 

your range or made the conversion.

 

 

 

OR YELLOW

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

BURNER CONTROL

• When the knob is at the OFF position, it must be pushed in before

 

 

KNOB WILL NOT

 

it can be turned, and it can only be turned in a counterclockwise

 

 

TURN

 

direction. Similarly, when the knob is in the LOW or X-HI

 

 

 

 

positions, it must also be pushed in to change flame settings.

 

 

 

 

 

 

 

 

 

 

 

 

OVEN LIGHT

• The light bulb is loose or defective. Tighten or replace the bulb.

 

 

DOES NOT WORK

• The switch operating light is broken. Call for service.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

FOOD DOES NOT

• The oven controls are improperly set. See the “How to set your oven

 

 

BAKE OR ROAST

 

for baking or roasting” section.

 

 

 

PROPERLY

• Incorrect cookware or cookware of improper size being used.

 

 

 

 

 

 

 

See the “How to set your oven for baking or roasting” section.

 

 

 

• Use a foil tent to slow down browning during roasting.

 

 

 

 

 

 

 

 

 

 

 

 

FOOD DOES NOT

• The oven control is not set at BROIL. Push in the BROIL selector

 

 

BROIL PROPERLY

 

button for the oven you want to use.

 

 

 

 

• Improper shelf position being used. See the Broiling Guide.

 

 

 

• Cookware is not suited for broiling. Use the broiling pan and grid

 

 

 

 

that came with your range.

 

 

 

 

• Aluminum foil used on the broiling pan and grid has not been fitted

 

 

 

 

properly and slit as recommended.

 

 

 

 

• In some areas the power (voltage) may be low. Preheat the broil

 

 

 

 

element for 10 minutes. Broil for the longest period of time

 

 

 

 

recommended in the Broiling Guide.

 

 

 

 

 

 

 

 

 

 

 

 

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Contents Ge.com Introduction ContentsIf you need service Before using your rangeBefore sending in this card, please write these Numbers hereSafety Precautions Important Safety NoticePrécautions DE Sécurité Avis Important DE SécuritéBefore performing any service Une température Interne d’au moins 180F Ces surfaces peuvent être chaudes et vous brûlerSurface Cooking Cuisson DE Surface Surface Cooking Cuisson DE Surface Oven SELF-CLEANING OvenFour Autonettoyant FourDesign Information Electronic ignition & automatic reignition How to select flame sizeTo light a burner Dual-flame burners Wok cooking CookwareGrill grates Excessive grill flare-ups and flamingGourmet Radiant Tray To season the grill grateGourmet Radiant Tray Using the grillDo not leave the grill unattended while it is on Griddle assembly should not be removed for cleaning Before using the griddleGrilling hints Seasoning the griddle Surface Cooking Using the griddleOven racks How to set the oven controlsHow to set companion oven control for proofing How to set companion oven controlsBaking pans/sheets Pan placementPreheating Aluminum foil What is convection cooking? Convection cookware How to set the ovens for broilingPaper and Plastic Broiling guide How to Set oven for self-cleaning Before a clean cycleCompanion standard clean After a clean cycleStainless steel Control panel and knobs Oven heating elementsDo not use a steel-wool pad it will scratch the surface Broiler pan and grid Oven light bulbsTo remove To replaceSealed burner assemblies Burner grates Burner capsDo not use a steel wool pad it will scratch SurfaceDrip trays, drip tray liners and drain tubes Care and CleaningGriddle Backguards and shelf GrillLift-Off Oven Door Randomly Questions? Before you call for service… Problem SolverProblem Possible Cause Oven will not GE Answer Center Stainless Steel Range Stainless Steel Range Warrantor General Electric Company, Louisville, KY Your Monogram Range WarrantyRegistration Ownership Product Consumer Consumer Product Ownership Registration
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