Warranty
Stainless Steel Range
YOUR MONOGRAM RANGE WARRANTY
Staple sales slip or cancelled check here. Proof of original purchase date is needed to obtain service under warranty. Please have serial number and model number available when calling for service.
WHAT IS COVERED
LIMITED ONE-YEAR WARRANTY
For one year from date of original purchase, we will provide, free of charge, parts and service labor in your home to repair or replace any part of the range that fails because of a manufacturing defect.
LIMITED FIVE-YEAR WARRANTY
For five years from the date of original purchase, we will provide, free of charge, replacement gas surface burners if they fail in normal household use. (The grill, griddle and oven burners are not included.) You pay for the service trip to your home and all service labor charges.
LIMITED LIFETIME WARRANTY
For the lifetime of the gray porcelain enamel oven racks, we will provide, free of charge, replacement racks if they fail in
normal household use. You pay for the service trip to your home and all service labor charges.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for ordinary home use in the 48 mainland states, Hawaii and Washington, D.C. In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the product to the service shop or for the service technician’s travel costs to your home.
All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care® servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, in the U.S.A. call 800.444.1845. In Canada: 888.880.3030.
WHAT IS NOT COVERED
•Service trips to your home to teach you how to use the product.
•Discoloration of the griddle plate or oven racks.
•Chipping of porcelain enamel grates or oven racks.
•Replacement of house fuses or resetting of circuit breakers.
•Incidental or consequential damage caused by possible defects with this appliance.
•Damage after delivery.
•Damage to the product caused by accident, fire, floods or acts of God.
•Failure of the product if it is used for other than its intended purpose or used commercially.
•Improper installation, delivery or maintenance.
If you have an installation problem, contact your dealer or installer. You are responsible for providing adequate electrical, gas, exhausting and other connecting facilities as described in the Installation Instructions provided with the product.
•Product not accessible to provide required service.
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EXCLUSION OF IMPLIED
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
To know what your legal rights are in your state, consult your local or state consumer affairs office or your state’s Attorney General.