Problem solving guide
Problem | Possible cause | Remedy |
The dishes are not clean | The filter combination in | Clean and/or refit the filter |
| the base of the wash cab- | combination correctly, |
| inet is clogged or not cor- | Clean the spray arms, |
| rectly seated. | see “Cleaning and care”. |
| This may cause the spray |
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| arms jets to be blocked. |
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| The drain pump or | Clean the drain pump |
| and the | |
| blocked. | see “Cleaning and care”. |
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Tea or lipstick stains | The wash temperature of | Select a program with a |
have not been com- | the selected program was | higher wash temperature. |
pletely removed | too low. |
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| The bleaching effect of | Use detergent containing |
| the detergent used is too | chlorine. |
| low. |
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White residue is visible | Not enough rinse aid was | Increase the dosage, |
on cutlery and dishes, | used. | see “Before using for the |
clouding occurs on |
| first time”. |
glassware; film can be | The salt reservoir is | Add reactivation salt, |
wiped off | empty. | see “Before using for the |
|
| first time”. |
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| The salt reservoir cap | Refit it making sure it |
| was not correctly | screws back on correctly. |
| screwed on. |
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| The water softener is set | Program a higher setting, |
| too low. | see “Before using for the |
|
| first time”. |
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| Phosphate free detergent | Try detergent containing |
| was used. | phosphate. |
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