Frequently asked questions
What if the machine does not switch on, even though the "Switch on at" timer setting is activated?
Possible fault | Solution |
|
|
The System Lock is activated. | See "Settings - System Lock". |
|
|
The display messages are difficult to read.
Possible fault | Solution |
|
|
The contrast or brightness of the | Adjust the display contrast / brightness. |
displays are too low / high. | See "Settings - Display". |
|
|
Little or no coffee or espresso is dispensed from the main dispenser.
Possible fault | Solution |
|
|
The main dispenser connector cap is | Lubricate the cap with the supplied |
not positioned correctly, see "Guide to | silicone grease. |
the machine - Interior view). |
|
|
|
No milk or milk froth comes out of the main dispenser.
Possible fault | Solution |
|
|
The dispenser is clogged. | See "Cleaning and Care". |
|
|
The consistency of the milk froth is not unsatisfactory.
Possible fault |
| Solution |
| |||
|
|
|
|
| ||
– | The air intake tube is clogged. |
| – Clean the air intake tube, see |
| ||
|
|
|
| "Cleaning and Care". Any blockages |
| |
|
|
|
| can be removed by kneading or |
| |
|
|
|
| blowing through the pipe to remove |
| |
|
|
|
| any potential blockages. |
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Never use a sharp object to remove |
|
|
|
|
|
| blockages, this could damage the |
|
|
– | The air intake tube is faulty. |
|
| parts. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| – Remove the air intake tube and |
| ||
|
|
|
| replace it with the supplied spare |
| |
|
|
|
| part. |
| |
|
|
|
|
|
|
|
56