Frequently asked questions
The coffee/espresso is not hot enough.
Possible fault | Solution | |
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| |
– Were the supply lines and cup | – The smaller the cup, the more | |
| important it is to | |
– | The temperature is set too low. | – Check on what temperature range the |
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| coffee type is set. |
– | Check if the brew unit is clogged. | – Clean the brew unit. |
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No drink is prepared although the beans were grinded and enough water is in the container.
Possible fault | Solution |
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– The grind control is set to the finest | – Adjust the grind control slide to a |
or the amount of coffee is set to the | different position, or the amount of |
maximum. | coffee more or less. |
–The process is timed, the process might need so long, there is no time for brewing any more.
The door cannot be closed.
Possible fault | Solution |
–Check if all containers are properly inserted.
– The door hinges need to be | See "Installation Instructions". |
adjusted. |
|
The steam heating system is turned off but steam can still dispensed.
Steam can be dispensed as long as the steam heating system is heated. Once it has cooled, steam can only be dispensed once the steam system has heated.
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