Frequently asked questions
Repairs should be carried out only by an authorized technician in accordance with local and national safety regulations. Unauthorized repairs could cause injury or appliance damage.
Problem | Possible cause | Solution | |
Burners do not heat | The circuit breaker has | Check whether a fuse is | |
up when turned on | tripped. | blown. If the problem | |
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| persists contact Miele. | |
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The appliance turns | The operating time for one | See "Overheat protection". | |
off during use. | burner was too long. |
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The heating element | Power levels 1 to 8: not a | This turning on and off of | |
turns off then on | fault. | the heat is normal. | |
again. |
| It is activated by the | |
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| electronic heat output | |
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| control (see "How the | |
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| burners operate"). | |
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| Output level 9: Fault. | Once the ceramic surface | |
| The "overheat protection" | has cooled down | |
| has triggered. | sufficiently, the heating | |
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| element will turn on again | |
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| automatically. | |
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When the heating | Large amounts of food are | Start cooking at a high | |
element is turned on, | being heated. | power level, then switch | |
the contents do not |
| back manually. | |
start cooking. |
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The cookware conducts | See "Cookware". | ||
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| heat poorly. |
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