Sears BH9431PW, BH9430PW owner manual Network

5

Troubleshooting

64 Troubleshooting

Network

Symptom	Cause & Solution
BD-Live feature does not work.	yy The connected USB storage may not have enough space. Connect
	the USB storage with at least 1GB free space.
	yy Ensure that the unit is correctly connected to the local area network
	and can access the internet (page 20).
	yy Your broadband speed may not fast enough to use the BD-Live
	features. Contact your Internet Service Provider (ISP) and increase the
	broadband speed is recommended.
	yy The [BD-LIVE connection] option in the [Settings] menu is set to
	[Prohibited]. Set the option to [Permitted].
Streaming video services (such	yy Your broadband service speed may not be fast enough to stream
as YouTube™, etc.) are often	video services. Contact your Internet Service Provider (ISP) and
stopped or “buffer” during	increase the broadband speed is recommended.
playback.
Media servers are not displayed	yy The firewall or anti-virus software on your media server is running.
on the device list.	Turn off the firewall or anti-virus software running on your media
	server.
	yy The player is not connected to the local area network that your media
	server is connected.
Cannot connect the player to	yy The wireless communication may be interrupted from household
the access point or wireless	devices that are using radio frequencies. Move the player away from
LAN router.	them.
Access point is not displayed	yy The access point or wireless LAN router may not broadcast its SSID.
on the “Access point name” list.	Set your access point to broadcast its SSID through your computer.
	yy Your network device such as access point may not set with available
	frequency range and channel that this player can support.
	Try setting the frequency range and channel on the network device
	setting.