GE JGB910, JGB920 owner manual Service Telephone Numbers, GE Answer Center

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Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions

Customer Service

Service Telephone Numbers.

GE Answer Center® 800.626.2000

The GE Answer Center® is open 24 hours a day, 7 days a week.

In Canada, call 1-800-361-3400.

OR

Visit our website at: www.geappliances.com

In-Home Repair Service 800-GE-CARES (800-432-2737)

Expert GE repair service is only a phone call away.

In Canada, call 1-800-361-3400.

Special Needs Service 800.626.2000

800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.

In Canada, contact: Manager, Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310,

Moncton, N.B., E1C 9M3.

Service Contracts 800-626-2224

Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.

In Canada, call 1-800-461-3636.

Parts and Accessories 800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

In Canada, please consult your yellow pages for your local Camco number.

Service Satisfaction

If you are not satisfied with the service you receive from GE:

First, contact the people who serviced your appliance.

Next, if you are still not pleased, in the U.S., write all the details—including your phone number—to: Manager, Customer Relations, GE Appliances, Appliance Park, Louisville, KY 40225; or,

in Canada, to: Manager, Consumer Relations, Camco Inc., 1 Factory Lane, Suite 310, Moncton, N.B., E1C 9M3

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Image 64 Contents
GE Appliances 183D5580P072 49-8995-306-00 JR 350A4502P216Customer Service ANTI-TIP DeviceGE & You, a Service Partnership Staple sales slip or cancelled check hereWrite the model and serial numbers here Two easy ways to register your applianceImportant Safety Notice All ranges can tip and injury could resultSafety Instructions Surface Burners Operating Instructions Installation Instructions Glass Cooktop Surface on some modelsService Tips Installation Instructions Operating InstructionsUsing the gas surface burners SafetyInstructions Operating InstructionsStove Top Grills Top-of-Range CookwareWok This Way Using the electric glass top warming zone. On some models Instructions Operating Instructions InstallationAbout the glass surface on some models… Food TypeUsing the oven controls Oven Control, Clock and Timer Features and SettingsSpecial features of your oven control Fahrenheit or Celsius Temperature SelectionInstallation Instructions Hour Shut-OffTips Control Lockout on some modelsCook and Hold Start padSafety Instructions Troubleshooting Tips Customer ServiceUsing the oven Power OutageBefore you begin… Oven VentHow to Set the Oven for Baking or Roasting Preheating and Pan PlacementAluminum Foil Oven MoistureBroiling Guide How to Set the Oven for BroilingHI Broil Using the clock and timer To Set the TimerTo Reset the Timer To Cancel the TimerUsing the timed baking and roasting features How to Set an Immediate Start and Automatic StopHow to Set a Delayed Start and Automatic Stop CustomerUsing the probe. On some models How to Set the Oven For Roasting When Using the ProbeUsing the convection oven Convection BakeConvection Roast Automatic Convection ConversionHow to Set the Oven for Convection Baking or Roasting Paper and PlasticMetal and Glass Multi-Shelf BakingInstallation Instructions Operating Instructions Safety Touch the Convection Roast padConvection Roasting Guide MeatsTroubleshooting Tips Installation Using the timed features for convection bakingTouch the Convection Bake pad Adjust the oven thermostat-Do it yourself Instructions Troubleshooting Tips Customer ServiceTo Adjust the Thermostat Type of margarine will affect baking performanceUsing the electric warming drawer When Using the Warming DrawerControl Knob PanTo Crisp Stale Items Temperature Selection ChartTo Warm Serving Bowls and Plates Before a Clean Cycle Using the self-cleaning ovenHow to Set the Oven for Cleaning After a Clean Cycle How to Delay the Start of CleaningCare and cleaning of the range Sealed Burner Assemblies-porcelain cooktop modelsBurner Heads Burner CapsInstallation Instructions Troubleshooting Tips Customer ServiceSealed Burner Assemblies-glass cooktop models Tips Installation Burner GratesCooktop Surface on porcelain cooktop models Stainless Steel Surfaces on some modelsCleaning the glass cooktop surface. On some models Normal CleaningSafety Instructions For Heavy, Burned-On Soil…To clean the inside of the door To clean the outside of the doorLift-Off Oven Door Oven BottomWarming Drawer Rack Warming Drawer PanRemovable Warming Drawer on some models To replace the warming drawerInstructions Safety Instructions Oven Air VentsUpper Control Panel Lower Control Panel and KnobsOven Light Replacement Instructions Installation InstructionsOven Shelves Fluorescent Top LightRead these instructions completely and carefully Installation of the rangeOperating Instructions Must Never be Less than 24 Inches 36 ⁄ ± 1⁄4 28 1⁄4 to46 3⁄8 Troubleshooting Tips LocationProvide Adequate Gas Supply Operating InstructionsConnect the Range to Gas Gas Pipe and Electrical Outlet Locations Troubleshooting Tips Installation Customer Service Flexible Connector HookupInstaller Inform Gas Flow into RangeElectrical Connections Electrical Requirements Extension Cord CautionsGrounding IMPORTANT-Please read carefully Preferred MethodInstructions Operating Instructions Safety Electric DisconnectSeal the Openings Check Ignition of Surface BurnersQuality of Flames Check Ignition of Oven BurnerYellow flames Soft blue flames-Normal for natural gasLeveling the Range To remove the oven bottomWhen All Hookups Are Completed Installing the Anti-Tip DeviceTroubleshooting Tips Customer Operating Instructions Safety Instructions Before You Call For Service…Problem Possible Causes What To Do Control signals after Oven temperature tooClock and timer Florescent top lightAfter a clean cycle Oven not clean after a Clean cycleIs on when you want Crackling orPower outage Display goes blankDisplay flashes Unable to getOperating Instructions Safety Instructions We’ll Cover Any Appliance. Anywhere. Anytime Consumer Product Ownership Registration Safety Instructions Operating Instructions Safety Instructions Safety Instructions What GE Will Not Cover GE Will Replace, At No Charge To YouWarrantor General Electric Company. Louisville, KY Camco Will Replace, At No Charge To You What Camco Will Not CoverService Telephone Numbers GE Answer Center
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