GE GE Before you call for service…, Non-LCD models, SETTINGS, then Water FILTER. Select

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What to Do
Water filter indicator light	Water filter indicator must be reset	Non-LCD models:
remains lit after replacing filter		-Press and hold reset button.
		LCD models:
		-On the LCD screen select
		SETTINGS, then WATER FILTER. Select
		RESET.
Water filter indicator light is not lit	This is normal. This indicator will turn	See About the Water Filter for more
	on to tell you that you need to replace	information.
	the filter soon.
Handle is loose/handle has a gap.	Handle needs adjusting	See Attach Fresh Food Handle and
		Attach the Freezer Handle sections for
		detailed instructions.
Refrigerator beeping	This is door alarm	-Turn off or disable with door closed
		-If door open and alarm is sounding, you
		can only snooze the alarm
Not cooling	The cooling system is off	See About Controls.
Water has poor taste/odor*	Water dispenser has not been used	Dispense water, until all water in system
	for a long time	is replenished.
Water in glass is warm*	Normal when refrigerator is first	Wait 24 hours for the refrigerator to
	installed	completely cool down.
	Water dispenser has not been used	Dispense water, until all water in system
	for a long time	is replenished
	Water system has drained	Allow several hours for replenished
		supply to chill
Water dispenser does not work*	Water supply line turned off or not	See Installing the Water Line
	connected
	Water filter clogged or filter/bypass	Replace filter cartridge or remove filter
	plug not installed	and install bypass plug
	Air may be trapped in the water	Press the dispenser arm for at least 5
	system	minutes.
	Water in reservoir is frozen because	Set the refrigerator control to a warmer
	the controls are set too cold	setting and wait 24 hours. If the water
		does not dispense after 24 hours, call for
		service
Water spurting from dispenser*	Newly installed filter cartridge	Run water from the dispenser for 5
		minutes (about 2 gallons)

*Select Models Only

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