Operating Instructions Safety Instructions
Installation Instructions
Consumer Support Troubleshooting Tips
Before you call for service…
Problem | Possible Cause | What To Do |
Water does not | Automatic self system checks | • After START is pressed, the washer does several system |
enter washer or |
| checks. Water will flow 60 seconds after START is pressed. |
enters slowly | Water supply is turned off | • Turn on both hot and cold faucets fully. |
| ||
| Water valve screens are | • Turn off the water source and remove the water connection |
| stopped up | hoses from the upper back of the washer. Use a brush or |
|
| toothpick to clean the screens in the machine. Reconnect the |
|
| hoses and turn the water back on. |
Wrinkling | Improper sorting | • Avoid mixing heavy items (like work clothes) with |
|
| light items (like blouses). |
| Overloading | • Load your washer so clothes have enough room |
|
| to move freely. |
| Incorrect wash cycle | • Match cycle selection to the type of fabric you are |
|
| washing (especially for easy care loads). |
| Repeated washing in water | • Wash in warm or cold water. |
| that is too hot |
|
Grayed or | Not enough detergent | • Use correct amount of detergent. |
yellowed clothes | Not using HE (high efficiency) | • Use HE detergent. |
| ||
| detergent |
|
| Hard water | • Use hottest water safe for fabric. |
|
| • Use a water conditioner like Calgon brand or install |
|
| a water softener. |
| Water is not hot enough | • Make sure water heater is delivering water at |
| ||
|
| |
| Detergent is not dissolving | • Try a liquid detergent. |
| Dye transfer | • Sort clothes by color. If fabric label states wash separately, |
|
| unstable dyes may be indicated. |
Colored spots | Incorrect use of fabric softener | • Check fabric softener package for instructions and follow |
|
| directions for using dispenser. |
| Dye transfer | • Sort whites or lightly colored items from dark colors. |
|
| • Promptly remove wash load from washer. |
Water | Water supply is improperly | • Make sure hoses are connected to correct faucets. |
temperature is | connected |
|
incorrect | House water heater is not set | • Make sure house water heater is delivering water at 120°– |
| ||
| properly | 140°F |
Slight variation | This is normal | • Due to the metallic properties of paint used for this unique |
in metallic color |
| product, slight variations of color may occur due to viewing |
|
| angles and lighting conditions. |
Bad odor inside | Washer unused for a long time, | • Run a BasketClean cycle. |
your Washer | not using recommended quality | • In case of strong odor, you may need to run the BasketClean |
| of HE detergent or used too | cycle more than once. |
| much detergent | • Use only the amount of detergent recommended on the |
|
| detergent container. |
|
| • Use only HE (high efficiency) detergent. |
|
| • Always remove wet items from the washer promptly after |
|
| machine stops running. |
|
| • Leave the door slightly open for the water to air dry. Close |
|
| supervision is necessary if this appliance is used by or near |
|
| children. Do not allow children to play on, with or inside this or |
|
| any other appliance. |
22