Troubleshooting

CHECK THESE POINTS IF YOUR DISHWASHER…

PROBLEM	POSSIBLE CAUSE	SOLUTION

	The door is not closed completely.	Check if the door is latched and closed
		completely.

	No cycle is selected.	Select a proper cycle.

Will not start.	The power cable is not connected.	Connect the power cable properly.
	The water supply does not work.	Check if the water supply valve is open.

	The Control Panel is locked.	Unlock the child lock, (See page 10.)

	A circuit breaker is open.	Reset the circuit breaker.

It’s taking too long	Cold water is being supplied.	Check if the water supply line is connected
It’s taking too long		to a hot water supply.
with an operation or		to a hot water supply.
with an operation or		(Additional time is required to heat cold
cycle.		(Additional time is required to heat cold
cycle.		water.)
		water.)

	The cycle selected was unsuitable.	Select a cycle according to the number and
		soil level of the dishes, as directed in this
		manual.

	The water temperature is low.	Connect the water supply line to a hot
		water supply.
		For best performance, the temperature of
		the supplied water should be 120 ˚F (49 ˚C).

	Low water pressure.	The water pressure should be between
		20 and 120 psi (140 ~ 830 kPa).

	The water is too hard.	Use a commercial dishwasher cleaner.
		Use high-quality, fresh detergent with rinse
		aid.

	Dishwasher detergent was not	Use automatic dishwasher detergent.
There are food	used.	We recommend a powder or gel type
There are food		dishwasher detergent.
particles remaining		dishwasher detergent.

	Detergent remains in the	Make sure large items such as cookie
on dishes.	Detergent remains in the	Make sure large items such as cookie
(Not cleaning	dispenser.	sheets, cutting boards, or contaners, etc.
(Not cleaning		are not blocking the detergent dispenser
properly.)		are not blocking the detergent dispenser
properly.)		and preventing it from opening properly.
		and preventing it from opening properly.
		Rearrange the dishes so they do not
		interfere with detergent dispenser
		operation.

	There is no rinse aid.	Check the dispenser and add rinse aid.
		Use liquid type rinse aid.

	A nozzle is clogged.	Clean the nozzle. See pages 22 and 23.

	The dishes are improperly loaded.	Rearrange the dishes so they do not
	Too many dishes have been	interfere with nozzle rotation and detergent
	loaded.	dispenser operation.
		Load only an appropriate number of dishes.
		Load your dishes as recommended.
		(See page 16.)

English - 25

06 troubleshooting

DW80H9950-00149A-02_EN_140609.indd Sec7:25

2014-06-09 6:05:33

DW80H9970US specifications

The Samsung DW80H9970US is a cutting-edge dishwasher that stands out in the competitive home appliance market. This model exemplifies the perfect blend of innovative technology, modern design, and practical functionality, making it a superb choice for homeowners seeking efficiency without compromising on style.

One of the standout features of the DW80H9970US is its ActiveWash technology. This unique feature includes a built-in sink in the dishwasher that allows users to pre-soak and scrub dishes before the main wash cycle. This is especially beneficial for items that require more attention, ensuring that stubborn stains and food residues are thoroughly cleaned.

The dishwasher also boasts a Quiet Operation feature, with a noise level of just 39 decibels. This means you can run the appliance any time of day or night without disturbing the household. This is made possible by sophisticated sound-dampening materials and an insulated tub that minimizes vibrations.

Efficiency is another hallmark of the DW80H9970US. It is Energy Star rated, ensuring that it operates with minimal energy consumption while offering powerful cleaning cycles. Users can choose from various wash cycles, including heavy and normal cycles, providing the flexibility to cater to different cleaning needs.

Smart features are integrated into the Samsung DW80H9970US, with Wi-Fi connectivity that allows users to control the dishwasher remotely via the SmartThings app. This feature enables you to start or stop cycles, receive notifications when a cycle is complete, and even troubleshoot potential issues, all from your mobile device.

The stainless steel finish of the dishwasher adds a touch of elegance to any kitchen décor, and its sleek, minimalist design fits seamlessly into modern settings. The interior is equally impressive, featuring a spacious layout with adjustable racks and folding tines that create customizable space for various dish sizes and types.

Additional characteristics include a high-efficiency wash system that utilizes powerful jets for thorough cleaning and a stainless steel tub that resists odors and stains. The third rack offers additional space for utensils and smaller items, enhancing the overall capacity of the dishwasher.

In summary, the Samsung DW80H9970US is a feature-rich dishwasher that combines advanced technology with user-friendly design. Its innovative ActiveWash feature, quiet operation, energy efficiency, and smart connectivity make it a reliable and stylish addition to any kitchen, ensuring that your dishes come out sparkling clean every time.

troubleshooting

CHECK THESE POINTS IF YOUR DISHWASHER…

PROBLEM

POSSIBLE CAUSE

SOLUTION

DW80H9970US specifications