Alto-Shaam 1200-UP, Holding Cabinet To test probe and air sensor, Code Description Possible Cause

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SE RV I CE

 

 

 

 

 

 

 

 

TROUBLESHOOTING

 

 

 

 

 

 

Code

Description

Possible Cause

 

 

 

 

e-10

Cavity air sensor shorted

Cavity air sensor reading < 5°F. Verify sensor integrity.

 

 

See sensor test instructions below.

e-11

Cavity air sensor open

Cavity air sensor reading > 517°F. Verify sensor integrity.

See sensor test instructions below.

 

 

e-20

Product probe is shorted

Product probe reading < 5°F. Verify sensor integrity.

Oven will cook in time only

See sensor test instructions below.

 

e-21

Product probe is open

Product Probe reading > 517°F. Verify sensor integrity.

Oven will cook in time only

See sensor test instructions below.

 

e-30

Under temperature

Unit has not reached (set-point - 25°F) for more than 90 minutes.

 

 

Unit has been higher than 25°F above the maximum cavity set-point for

e-31

over temperature

more than 2 minutes. Note: Holding Cabinets with this error code are

 

 

more than 145°F higher than the maximum set-point.

e-50

temp. measurement error

Contact factory.

e-51

temp. measurement error

Contact factory.

e-60

real time clock error

Data set to factory default. Ensure that date and time are correct if applicable.

e-61

real time clock error

Contact factory.

e-64

Clock is not oscillating

Contact factory.

 

Configuration connector

Refer to wiring diagram for the particular model and ensure dip switches on

e-70

the control match the settings called out on the WD. If the dip switch settings

error (DIP switch)

 

are correct according to the print replace the control.

 

 

e-78

Voltage low

Voltage below 90 VAC on a 125 VAC unit, or below 190 VAC on a

 

 

208-240 VAC unit. Correct voltage.

e-79

Voltage high

Voltage over 135 VAC on a 125 VAC unit, or over 250 VAC on a

 

 

208-240 VAC unit. Correct voltage.

e-80

eeProM error

Ensure that all temperatures and times are properly set.

 

 

Contact factory if problem persists.

e-81

eeProM error

Contact factory.

e-82

eeProM error

Contact factory.

e-83

eeProM error

Contact factory.

e-85

eeProM error

All timers, if previously on, are now off. Possible bad EEPROM.

e-86

eeProM error

Stored HACCP memory corrupted. HACCP Address reset to 1. Possible bad

 

 

EEPROM. Contact factory if problem persists.

e-87

eeProM error

Stored offsets corrupted. Offsets reset to 0. Control may need a recalibration.

 

 

Possible bad EEPROM. Contact factory if problem persists.

e-88

eeProM error

All timer set-points are reset to 1 minute. Timers, if previously on, are now

 

 

off. Possible bad EEPROM.

e-90

button stuck

A button has been held down for >60 seconds. Adjust control. Error will

 

 

reset when the problem has been resolved.

e-dS

Datakey error

Datakey digital signature incompatible. Cycle power, and install compatible

 

 

Datakey if error persists.

e-dt

Datakey error

Datakey incompatible with control. Install compatible Datakey.

e-dU

Datakey unplugged

Install Datakey and cycle power to control to clear error.

dlto

Datalogger has timed out

Cycle power. Contact factory if error persists.

dlSD

Micro SD card not plugged in

Plug in SD card and cycle power. Contact factory if error persists.

Note: If in doubt, always cycle the power to the control and contact factory if the problem persists.

to test probe and air sensor:

Test probe and air sensor by placing sensor in ice water bath and using an ohmmeter set on the ohm scale. The reading should be 100 ohms resistance. If it is more than 2 ohms higher or lower, sensor needs to be replaced.

holding cabinets installation/operation/service manual - pg. 25

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Contents Installation Sanitation P a C K I n g L I V e r yN g e r SaFety ProCeDUreS anD PreCaUtIonSMetal PARTs of THIs Equipment NFPA96 2004 Edition, Par .1.1.2. U.LMinimum clearance Requirements 500-S 300-S1000-S 750-S1200-S 1000-UP1200-UP Pan slides 2 per set 1-3/4 44mm centersSide Racks and Shelves Two 2 slides needed per pan Side Racks and Shelves optionalDescription Options and AccessoriesStaCKIng InStrUCtIonS Stacking Configurations Model Can be stacked withRISK oF eleCtrIC SHoCK Appliance must be secured To building structureMaximum height of casters is 6 152mm Drip tray installation instructions 500, 750, 1000 ECT RI CA L Hard wired models300-S SE R Information Load the cabinet with hot food only Preheat AT 200F 93C for 30 minutes before loading foodPress the Up or Down Arrow Keys to 200F 93C To toggle between Set and ActualDeluxe Control With multiple timers Load with hot food only SureTemp Heat RecoveryReset the control to 160F 71C Preheat at 200F 93C for 30 minutesTimer Programming Information Decrease in temperature, excessive condensation will Halo Heat maintains the maximum amount of productWater vapor, or steam. Maintaining maximum Cause oxidation and pitting that result in rust CleanIng agentSCleanIng MaterIalS ProteCtIng StaInleSS Steel SUrFaCeSSeVere DaMage or eleCtrICal HaZarD CoUlD reSUlt Warranty BECOMEs Void if Appliance Is FloodedSa nit a tio n Se rv i ce Code Description Possible Cause To test probe and air sensorSingle Compartment 300-S Shown Side Panel Single Compartment 500-S, 750-S, 1000-S, 1200-SUP Shown Model 1000-UP 1200-UP Rv i ce Deluxe Control Electronic Components Cable heating kit #4874 #4881 #4978 Cable Heating Service KitSPage Page Page     Page Page Page        Voltage Purchased From Transportation Damage and Claims
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1200-S, 1000-S, 1000-UP, 750-S, 1200-UP specifications

Alto-Shaam has long been a frontrunner in the realm of commercial cooking equipment, and their latest offerings, the Alto-Shaam 1200-UP and 1200-S, exemplify their commitment to innovation, quality, and efficiency. Designed for operators across diverse foodservice settings, these units combine precision cooking with versatility to meet the demands of modern kitchens.

The Alto-Shaam 1200-UP features a unique, patented Halo Heat technology. This innovation utilizes a gentle, consistent heat that surrounds food, ensuring even cooking without excessive drying. This technology excels in maintaining food quality and allows for holding foods at optimal serving temperatures without compromising on taste or texture. This makes it ideal for busy restaurants, catering events, and even institutional settings.

On the other hand, the Alto-Shaam 1200-S offers similar cooking capabilities but is tailored for different operational needs. It features a robust design to handle high-volume demands while maintaining reliability and efficiency. Both models are designed with user-friendly controls, enabling chefs to set precise temperatures and times for various cooking applications.

The Alto-Shaam 1200-UP and 1200-S come equipped with digital smart controls that facilitate intuitive operation. Programmable settings allow for easy customization, enabling operators to save time and maximize productivity during peak service periods. The precise temperature control provided by these systems minimizes food waste and ensures consistency, which is crucial in a high-paced culinary environment.

Another significant characteristic of these models is their energy efficiency. Both the 1200-UP and 1200-S utilize advanced insulation technology to retain heat, reducing energy consumption and operational costs. This sustainable design not only benefits the bottom line but also reflects a growing trend towards environmentally responsible cooking practices in the foodservice industry.

Both units offer ample cooking capacity, making them perfect for various food items, whether it be meats, vegetables, or baked goods. Their durable construction ensures longevity, and their sleek design fits seamlessly into any kitchen layout. Additionally, they are equipped with easy-to-clean surfaces, simplifying maintenance and promoting a hygienic work environment.

In summary, the Alto-Shaam 1200-UP and 1200-S stand out with their cutting-edge Halo Heat technology, user-friendly controls, energy efficiency, and versatile cooking options. With these advancements, Alto-Shaam continues to empower foodservice operators to elevate their culinary offerings while optimizing their day-to-day operations.