| BEFORE REQUESTING SERVICE 43 | |
BEFORE REQUESTING SERVICE |
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Symptoms and Questions | Possible Cause/Solution | |
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Top burners do not light or do not burn evenly. | yy Make sure that the electrical plug is inserted into a live, properly | |
| grounded outlet. | |
| yy Remove the burners and clean them. Check the electrode area | |
| for | |
| cleaning” in the Care and Cleaning section. | |
| yy Make sure that the burner parts are installed correctly. | |
| See “Burner caps/heads cleaning” in the Care and Cleaning sec- | |
| tion. | |
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Burner flames are very large or yellow. | If the range is connected to LP gas, contact the technician who | |
| installed your range or made the conversion. | |
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Surface burners light but the oven does not. | Make sure that the oven gas | |
| range, is fully open. | |
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Food does not bake or roast properly. | yy Incorrect oven control settings. See “Using control panel” in the | |
| How to Use section. | |
| yy Incorrect rack position. See “Replace and remove Oven rack” or | |
| “Shelf position Baking time” in the How To Use section. | |
| yy Incorrect cookware is being used. See “Roast” or “Bake” in the | |
| How To Use Section. | |
| yy Oven thermostat needs adjustment. | |
| See “How to adjust the temperature” in the Operating Instruc- | |
| tions section. | |
| yy The Clock is not set correctly. See “How to set the clock and the | |
| timer” in the Operating Instructions section. | |
| yy Aluminum foil used improperly in the oven. See “Using the | |
| oven.” | |
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Food does not broil properly in the oven. | yy Incorrect oven control settings. See “Using control panel” in the | |
| How to Use section. | |
| yy The oven door is not closed. See “Using the oven” in the How | |
| to Use section. | |
| yy Aluminum foil used on the broiling pan and grid is not fitted prop- | |
| erly. | |
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Oven temperature is too hot or too cold. | The oven thermostat needs adjustment. See “How to adjust the | |
| temperature” in the Operating Instructions section. | |
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Clock and timer does not work. | yy Make sure the electrical plug is inserted into a live, properly | |
| grounded outlet. Replace the fuse or reset the circuit breaker. | |
| yy Improper oven control settings. See “How to set the clock and | |
| the timer” in the Operating Instructions section. | |
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Oven light does not work. | yy The light bulb is loose or defective. Tighten or replace the bulb. | |
| yy The plug on the range is not completely inserted in the electrical | |
| outlet. Make sure the electrical plug is inserted into a live, prop- | |
| erly grounded outlet. | |
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Self clean is not working. | yy The oven temperature is too high to set a self clean operation. | |
| Allow the range to cool down to room temperature and reset the | |
| controls. | |
| yy Improper oven control settings. See “SELF CLEAN” in the Care | |
| and Self Cleaning section. | |
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“Crackling” or “popping” sound. | This is the sound of the metal heating up and cooling down during | |
| both the cooking and cleaning functions. This is normal. | |
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ENGLISH