Sennheiser EK 500 G2 manual Troubleshooting, Error checklist

Troubleshooting

Error checklist

Problem	Possible cause	Possible solution
No	Batteries are flat or	Replace the
operation	accupack is flat	batteries orrecharge
indication		the accupack
No RF signal	Receiver and	Set receiverand
	transmitter are not	transmitter to the
	on the same channel	same channel
	Transmitter is out of	Check the squelch
	range	thresholdsetting
		or reduce the
		distance between
		transmitter and
		receiving antenna
RF signal	Transmitter is muted	Deactivate the
available,	(“MUTE”)	muting function
no audio		(see operating
signal,		manual of the
“MUTE”		transmitter)
display
	Receiver’s squelch	See “Adjusting the
appears on
	threshold is adjusted	squelch threshold”
the display	too high	on page23
panel
	Transmitter doesn’t	Switch the pilot tone
	transmit a	transmissionon the
	pilot tone	transmitter on or
		switch the pilot tone
		evaluation on the
		receiver off
Audio signal	Transmitter	Adjust the
has a high	sensitivity is	transmitter
level of	adjusted too low	sensitivity correctly
background
	Receiver’s AF output	See “Adjusting the
noise	level is adjusted too	audio output level”
	low	on page23
Audio signal	Transmitter	Adjust the
is distorted	sensitivity is	transmitter
	adjusted too high	sensitivity correctly
	Receiver’s AF output	See “Adjusting the
	level is adjusted too	audio output level”
	high	on page23
No access to	Duringscanning, an	See “Scanningthe
a certain	RF signal has been	channel banks for
channel	detectedon this	free channels” on
	channel andthe	page 22
	channel has been
	locked

If problems occur that are not listed inthe above table or if the problems cannotbe solved with the proposedsolutions, please contact your localSennheiser agent for assistance.

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