Mabe Canada JCBP240, JCBS630 Tighten or replace the bulb, Oven will not work, Grounded outlet

Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
Coil Cooktops
Surface units	The surface units are not	• With the controls off, check to make sure the surface
not functioning	plugged in solidly.	unit is plugged completely into the receptacle.
properly
	The surface unit controls	• Check to see the correct control is set for the surface
	improperly set.	unit you are using.
	The drip pans are not set securely • With the controls off, check to make sure the drip pan
	in the cooktop.	is in the recess in the cooktop and that the opening
		in the pan lines up with the receptacle.
Oven–All Models
Oven light does not work	Light bulb is loose or defective.	• Tighten or replace the bulb.
	Switch operating light is broken. • Call for service.
Oven will not work	Plug on range is not completely	• Make sure electrical plug is plugged into a live, properly
	inserted in the electrical outlet.	grounded outlet.
	A fuse in your home may	• Replace fuse or reset circuit breaker.
	be blown or the circuit
	breaker tripped.
	Oven controls improperly set.	• See the Using the oven section.
	On self-cleaning models,door	• If necessary, allow the oven to cool; then unlock the door.
	left in the locked position.
Food does not bake	Oven controls improperly set.	• See the Using the oven section.
or roast properly
	Rack position is incorrect or the	• See the Using the oven section.
	rack is not level.
	Incorrect cookware or cookware	• See the Using the oven section.
	of improper size being used.
	Oven thermostat needs	• See the Adjust the oven thermostat—Easy to do
	adjustment.	yourself! section.
No power supply from	Small appliance plug is not	• Make sure the small appliance plug is properly
convenience outlet	completely inserted in the	inserted.
on top of backguard	convenience outlet.
(on some models)
	The backguard is too hot	• Allow the range to cool; then reset the circuit
	and the convenience outlet	breaker by pressing the switch located near
	breaker has tripped.	the convenience outlet .

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